Reviews for Growave: Loyalty & Wishlist +

Very helpful and competent customer service, great solving solutions for our issues, I want to thank Alex in particular for the time that he dedicated to us

Working with Growave has been a great easy experience. The app was very easy to get integrated, lots of features you can include (or exclude) ie. Reviews, Loyalty, Social Log Ins, the list goes on... And Alex, our customer support manager has been top notch. Quick responses & very happy to help. Would highly recommend!

I use this app to add a reward system for my clients! Super easy-going app, great features that can be adapted to your needs and incredibly helpful and hands-on team! Thanks so much, guys, you rock!

A great, easy to use App that combines several key functions into one, and looks great on my store. And something that delightfully surprised me, was after I migrated to a new theme, Tina contacted me and offered to set up the components I used on the new storefront! For free no less! Tina's work was flawless, exactly how I wanted it, and super fast! Thank you Tina! and thank you Growave for a great product!

I really like how easy it is to set up, and my customers love being rewarded for their purchases! Customer service is always fantastic and efficient. Thank you Alex and team for all of your hard work!

Moved to Growave after being with Stamped for years but got fed up with increasing prices and decreasing levels of support. Growave has more functionality, is heaps cheaper and the service is excellent (thanks, Alex!). Still getting everything set up but am very impressed with both the reviews and the rewards (and the wishlist app is a bonus!). Thanks guys!

Excellent service, rapide et professionnel. Je trouve l'interface difficile à travailler, mais je ne suis pas experte. L'application fonctionne très bien sur le site web. Je recommande sans hésitation.

Tina was super helpful and was able to resolve my issue very quickly with no hassle at all. Thank you!

I would like to wish the team further growth and success. I would be very happy if they provided advanced customization services for the app. This would greatly facilitate the integration of the app in big projects. The best support, always quickly respond and help with resolving issues. Highly recommend

I have had a few issues in this app however Alex (Customer Support Manager) has been super quicker fix them and he is very kind. I need a little more time running the app in order to recommending 100%.

I found one issue with the setting that is not suitable for my Korean customers. When I asked them if they could fix it, I did not expect they could or would really do it. But in a few days, they fixed the issue for me. Perfect customer service.

Growave is not only a super-app but they have outstanding customer service (praise goes to Alex who was extremely helpful whilst I was setting up all the different apps on my website). To me, these days there are a lot of great app but not very often do I receive great customer service. Growave is a great example of customer-first company. Totally, totally recommend it.

[Update]: I'm very impressed with the customer support from Tina - she has been responsive and very helpful! To install an new app takes less than one minute, but to set up all the features correctly really needs time. Tina has been helping me going through every step and she provided the amazing service. Thank you Tina! [Previous review] This app looks like a good option, combining more features! However, there might be bugs: 1. The reviews were migrated but couldn't show correctly. 2. Got notification from Google Search Console about the Review snippets structured data issue and this will prevent our page from appearing in Search result. I've sent multiple emails to Growave support team asking for help. None of the above problems got resolved. This is probably a nice app if it can be installed successfully, but their support sucks. Their response to fix the urgent issues like this is much slower than the other apps we've installed!!!!!

Amazing app and support team ! Best Loyalty App i found after trying 3 other one , love it !! Instgrama gallery also helps our customer finding new products, it's perfect

The Review and Wishlist work very well. And the developers are very nice, they helped me install all code on my theme and test it till everything perform well. Thank you so much for your kindly work！ Thanks to the developers!

BarberShopCo

2022-06-29

New Zealand

Second time using this app! Love it & as always the setup is so easy & the dev team especially Alex was so helpful! He was very patient & got everything done in no time! Highly recommended.

We needed a wishlist app, they provided an entire module to pander our customers, customized emails, social login, they made it possible in a seamless fashion, and their work always assure a high degree of certainty to our Marketing, our Technology and our Web Development departments.

Muy buena atención. Me han apoyado mucho en la importación de mis otras apps y se han mantenido en comunicación constante.

Dear Growave Team, I just wanted to express my sincere thanks to Tina and the entire support and development team at Growave! Everyone has been extremely professional, always responsive, on top of their customer service game and most importantly, they get the job done! Every time I had a request, the team went over and beyond to resolve issues. They also took the time to check in with me if I was not responding. True customer service at its best! The app does everything that is mentioned and some. It's a perfect app to get things up and running fast if you are looking for one app that does WishList, Loyalty, Rewards, Reviews and more! There is plenty of customization that can be done to fit your needs. We are excited to use Growave and looking forward to exploring all its benefits and can't wait for the team to add more features! ;) Thanks again to the team at Growave! You guys are pretty awesome! :)

Great app for us at faceswag.com.au / FACEswag Custom. Support is excellent - responsive and thorough.

The customer support is excellent, the best I have experienced with any Shopify App. Alex was super quick to respond to my queries and was really helpful. I haven't been using the app long so can't comment much on it, but don't hesitate to install it!

11/10. This app has helped us replace 4 different apps at a fraction of the cost - Reviews, Loyalty Points, Social Icons & Insta feed and all is working flawlessly so far. The support is beyond anything I have experienced with countless apps I've tried. Huge thanks to Alex and the team for making installation effortless. Highly recommend this app!

I used this app for about more than one year and the support team is incredible. They really support me at any difficulties I have. If you are looking for a one stop for social login, wishlist, review, Growave would be a must try option.

UPDATE: Customer support reached out to me and was very kind, prompt, and did everything to make it right. They noted that the prices I was seeing were due to a technical error which has since been fixed. I have had a great experience with customer service and am now using this app in my own shop. When viewing the app on Shopify, it shows a $9/month option; however, when you go to actually try the app its cheapest option is over $35/month. That is a huge discrepancy. Please update. Your options are not as advertised, which is disappointing.

Have been using this incredible app for few years now. The support team is amazing, always happy to help! Thank you for always for answering all my questions. It is easy to use and does encourage clients to leave reviews and rewards them :)