Coco Q
2015-12-01
Hong Kong SAR
They are super hands on, very responsive! Loves it! :-)
Me Myself Tea
2015-11-24
Australia
This app is really awesome! If at first you don't think it does exactly what you want make sure to contact support, they did all the work for me within 24 hours, they were really fantastic!
Join The Crowd
2015-11-19
United States
Great APP and EXCELLENT customer service and support. I received a prompt response every time I emailed support. When I had questions integrating the code on my own, their support team installed everything for me and made sure it was working smoothly. Easy to work with and top notch!
2015-10-31
United States
Social Shop has been amazing. The Social Shop support team is top notch.
Saintgeorge
2015-10-28
United States
Great app and even better customer service! This was exactly what I was looking for. Thanks for the help.
Markettwister
2015-10-26
United States
Amazing app....its working on my site..I love all the features quick install - yes automatic. Support is brilliant, normally response time I have noticed is 6 hours, which is brilliant I changed my theme twice during setup, and Eldar has kindly responded and supported very patiently....couldn't be happier, it does everything I need for my sites social life and the live feed feature indicating the activity on the site is brilliant.. Long story short...its worth the money, if you're looking forward for a serious business or maybe have a small hobby site..Take Care Social Shop Wave....your app is a jewel in the crown for my site...
Apple Blossom Naturals Store
2015-10-22
United States
Amazing customer service. They were extremely helpful and quick! I would use this company for any other apps I could. Really helpful! You can see the apps usage on my site at Apple Blossom Naturals.
Hyatt Fruit Company
2015-10-20
United States
We were looking for free apps to help us with social management. But after installation realized that the app was much more powerful than we needed. I uninstalled incorrectly which left a lot of files behind in our theme. We contacted the developer who brought to our attention a "clean" uninstall button which worked perfectly. I appreciated the quick and helpful response. If we feel that we need the app in the future we would certainly give it another try.
Autopearl
2015-10-14
United Kingdom
This is a great app with great support. Can highly recommend it!
Eve Not
2015-10-13
Singapore
Excellent customer service! Multiple social functions at an affordable price! Do try out the free trial to feel it out yourself!
2015-10-08
United States
This is a truly wonderful app. We've used it for several months now and it is really an asset to our store. The customer service is A++. I highly recommend. Every store should have a wishlist as well as the option to log in with Facebook. It makes it so much easier for the customers.
My Pretty Little Dress
2015-10-01
United Kingdom
The customer support was great and it was super easy to implement it. Love the app.
Indgn
2015-09-29
United States
Just what I was looking for and so much more. Support was great and expedient.
The Vaporatory
2015-09-25
United States
Just what we were looking for! It is so helpful to be able to have customers log in through their existing social media accounts! Any questions we had Eldar and the staff were really helpful with and answered right away. Top notch service!
Mannix Knight United Kingdom
2015-09-24
United Kingdom
Previous reviews are honest and so is this - We have been their customer since the first beta of this app and have grown with it over the months. We gave crucial feedback that helped make this app as user friendly as it is and now we are slapped with a massive subscription fee? Not nice guys. It should never be so. -------------------------------- Additional Update: These guys are wonderful. I cannot explain how much they have assisted with. Our site looks absolutely fabulous with the added value of our custom social log in. Wonderful team, impeccable service, awesome app. -------------------------------- 10 stars if i'm allowed to. Wonderful App. A must have for any store on here. Simple to install and use. Helpful customer service. Still tailoring my one as we speak but absolutely recommend. Well done guys.
Retro Reproductions
2015-09-20
United States
I am very happy with the fact that SocialShopWave support, Eldar installed the App for me very fast. So, the service looks good. Victoria at Shopify told me that I have to wait three days for the App to work, so, I will write a new review, in a week when I see some result. Thank you Eldar for your big help, I was eager to get the App installed, so, for now I am very happy. Thank you again !!!
2015-09-11
United States
I really do like this app, and it was beneficial for my business for the time I had it. However, after being a customer for seven long months without any sort of payment and they try to do the whole "bait and switch" tactic to force me into a $60/month contract, I find that a little sketchy and disheartening. It would be much better if they grandfathered a plan or made the payments more affordable. They basically make you pay MORE if your site gets more visitors, and it has nothing to do with the app itself!
Skyrtaof Iceland
2015-09-08
Iceland
Just started off with this app. Excellent response on customer service. Clean store front design as well.
Vegefruits 4
2015-09-01
Taiwan
Great app, excellent support. SocialShopWave app and its support team are very helpful in speeding up the processes of planning and implementation social integration. I would definitely recommend to any shop owner or developer to try SocialShopWave before considering other alternatives.
Cardina Jewels 2
2015-08-28
South Africa
Great App, easy to set up and seems to be doing a great job so far
Find Keep
2015-08-18
United Arab Emirates
the turnaround and customer service is superb!
Divinity Cosmetics
2015-08-17
United States
Excellent App! Love the abilities, and its free. Support has been excellent and responsive. A keeper. Thanks, DivinityCosmetics.com
Ipink No
2015-08-14
Norway
Such a great app! The best I tried so far. The support is first class. Fast and friendly response whenever I ask them for help! I highly recommend this app to my fellow shopifyers! :)
Everdrobe
2015-07-30
United States
I have used a long list of Shopify apps for a very long time on many different projects. I can honestly say that first of all this is one of the best and valuable apps out there, specifically in the social and marketing niche. Second, but even more important, is the support. The company stands behind their app 100% and works tirelessly to resolve all issues in a extremely prompt manner. I know the shop I am working on at the moment has a very specific custom setup with metafields, etc... Needless to say the app (or any other app) do not work straight out of the box. However, SocialShopWave guys worked around the clock to fix ALL of my obsessive requests - big thanks to the support team! App developers should take notice and learn for these guys. Did I mention, that all of the support was free? Thanks again!
Wallificent
2015-07-21
Canada
Not only is this app amazing, but the customer service is even better! The team at SocialShopWave helped us seamlessly integrate the app into our website. We even got an unsolicited e-mail offering even more integration, and they absolutely delivered! Keep up the great work with a great product that I hope will continue to evolve.