Reviews for Growave: Loyalty & Wishlist +

Ayana was super helpful with an issue I had displaying the review stars under the collection pages. The app is working very well.

Very good support, the app itself works great and provides a lot of options for our customers to reach new goals in loyalty system.

Since I first started using Growave a few weeks ago it has been very seamless and easy to integrate with my site. Some features do require support from the help desk but they jump on top of requests and are always eager to assist. Nothing but good reviews from me and my team and we can't wait to dive into more of the features!

Prompt and excellent customer service, would recommend the product and company for all your growth needs.

Great app for collecting reviews and a perfect loyality award programm combined with the wishlist. All three functions are essential for a perfect relationship to your customers! The best of it is the support - always reacting very fast and sufficient!

I had some serious issues with this app but the staff helped me patiently to get all set up and running. I am looking forward to seeing how this evolves, it's already very good. I recommend this app - absolutely!

Always keep attention to clients, great service! If you're migrating reviews from another platform, do let Growave do your migration!

So far we have not used the app too much but we want to mention that the customer support we have received on our Onboarding, especially from Anna, has been very helpful, prompt responses and solutions to all our questions, keep it up!

Super friendly support and very helpfull! It looksgreat and very easy for customers to use. Love it!! I will absolutley recomend it.

Amazing support by Growave team (Nurila). She resolved our query on the go. Very knowledgeable. So far I am liking this app.

Great loyalty scheme app, has all neccesary features and a helpful support team. Would highly recommend to anyone looking at putting a store loyalty scheme in place

This is my first experience building a shop site with Shopify. As a Japanese person who is generally not good at English, when using an app made by a vendor other than Japan, it is difficult to contact the vendor's support team in English. However, the support team for this app kindly responded to my questions and requests one by one. Also, due to the time difference issue, it generally takes at least a day or more from the time I send the question to the time I receive the answer. However, I have found this support team to be very responsive, within a few hours on average. This app has three functions: "Wishllist", "Review", and "Reward". Regarding "Reward", there may be some resistance in Japanese business practices, but after testing the details of this function, I understand that it has a wealth of functions to increase repeat orders from customers. I think that shop sites targeting Japanese customers are well worth using this app. I think this app would be perfect with the addition of wholesale functionality. My shop is a B to C shop, not a B to B shop. However, I would like to sell the product at a special discounted price to a special member customer. A product can have a regular price and a member-only price, and when a member customer with a customer tag logs in, the member-only price is automatically displayed. That's all there is to it. There are certainly apps with such features, but they are either expensive due to a lot of unnecessary features, or as a way of discounting, many apps use a % discount method instead of a fixed price. I hope that this "GROWAVE" app will evolve further in the future and have the simple and reasonably priced "Wholesale feature" that we want, like the above. Finally, thank you very much to all "GROWAVE" support staff.

The support team was very helpful. Solved an issue swiftly. I would definitely consider availing this app again in the near future.

I'm pleased with Growave. I was quite confused at first on how to change the widget position, but Ayana from customer support help me a lot by moving the widget to a better location, and looks much nicer now.

The app works well and the support team are very helpful with queries and functionality of the app. Easy to use and nice addition to our store

Good price to quality ratio! .Easy to set up app. Superior , responsive customer service. Thanks a lot Meerim :-)

Fantastic app, great price and above all, unmatched customer support. Janat was very helpful! Thank you!

Great support, useful features. Reviews and wishlist work great, loyalty I'm not using at the moment. There were some minor style changes I wanted changed, and support fixed them all promptly.

Integrating this app into my store was a breeze. The app seamlessly integrates with my website and other marketing tools, ensuring a smooth and cohesive experience. I didn't need any technical expertise to set it up, and the support team was always available to assist whenever I had a question.

I'm thrilled that I can use one app to replace the loyalty/reward system I had before AND replace the wishlist app I had before as well. Add in the fact that they also have a product review system that is integrated with the rewards system and you've got a lot of value in just one app! The team at Growave including Aziz, Masha, Anna, and Janat have been super helpful during my trial period and are always prompt with responses and solutions to any issues I might have. I'm excited to keep using Growave to improve my site's experience for my customers.

Ombreprom

2023-06-08

China

Very professional. The communication was amazing. They are very patient in answering every question I have. Thanks for all your help!

Professional Groware, great support team. I met a problem and quickly answered and dealt with it for me. This makes it easier for me to use the Groware. I will continue to use it and try the advanced subscription. Looking forward to the performance behind.

日本製の有料テーマ「MISEル」と合わせて利用しています。 写真つきのレビューとレビューに対するリワード、ウィッシュリストやソーシャルログインなど必要な機能がまとまっていて、とてもうまく機能しています。 管理画面も日本語にできますしレビューなども日本語で表示が崩れることはありません。 サポートは英語になりますが、翻訳ツールを使えば問題なくコミュニケーションがとれますし、とても素早く対応していただけました。

Amazingly made. Very creative and very intuitive to use. Not to mention how clever the whole idea about this is. Well done for the app! :)

Very good app, and excellent assistance. Thanks so much, Janat and the whole customer support team!