Reviews for Google & YouTube

Uninstalled because it clearly wasn't ready for use. It now throws an error on installation, yet Shopify are requiring it's installation by the end of October. Why is this going so badly?

Not optimized. This app is not ready. It's not clear on how to change fields and what fields show up where. To my knowledge you can't change fields for Google without changing fields for your normal product. I guess I could create a ghost product, but WTF? It's not producing any sales, not providing options to improve results, no data. This is just not ready to be an "app" on Shopify. Very disappointed. I feel like Google just stole money from me and Shopify opened the door.

This is enough to make me decide if I will even keep Shopify, I have to start everything over thanks to this App. Products are not even showing on Google Shopping.

Love the idea of adding another sales channel to my shopify webstore. However, as many here have stated, I could not get the app to sync properly to my website. It gives me an error message and the Google folks weren't a lot of help either. Told me it's a shopify issue. Can't get through to shopify on the phone. I have worked on this for several hours and I'm done! Deleting the app. Should have review the 1.4 stars first..... My bad!

Zen Hanger

2018-10-11

United States

Do not use this app. IT shows up first because its a Shopify made app. The reviews are true. It is buggy and does not work properly. There are others out there that dont charge much that will be reliable. We lost a month worth of google shopping sales (did not realize was not working until pulling monthly report) due to this app not syncing and disabling our shopping campaigns by default. Save yourself the trouble and pay a few bucks for a working app. Even Shopify support admitted it has issues and recommended another app. You have been warned....

C***p! C***p! C***p! C***p! C***p! C***p! C***p! C***p! C***p! C***p! C***p! C***p! C***p! C***p! C***p! C***p!

So this app doesnt work. I have recharged my account with 1000 bucks... how will i get a refund? My products havnt be synced from last 5 days

KinkyCurlyYaki

2018-10-09

Canada

Do not use this app. We enabled the smart campaign which added a bunch of pixels and tags to our site - there was no documentation or notice that this was happening. The tags inflated the conversions across all campaigns in the google account (other PPC campaigns and display). This created huge confusion, led to us increasing budgets, losing money, etc.

Garbage x1000. Why the heck they ask to uninstall it after I installed it? Tabarnak!

Do not install this app. The products don't sync to your feed and it DELETES your existing feeds, so you pretty much have to start from scratch with your google merchant account if you use this app. How does shopify seriously roll out functionality like this that is clearly broken!

I see tons of bad reviews but I've been using the app for a couple months now and don't see an issue. My products are showing in the shopping feed next to the big companies when googled. I will say, its daunting to try and find the correct GTIN to link the products correctly, but when you do, you'll find your items at the top of search results. I used this website to locate some hard to find barcodes.(www.upcitemdb.com)

Installed this app, setup everything, but does not sync any products. I have 0 products synced from Shopify to Merchant Center

Very Disappointed! While I am a seasoned web store owner, I'm new to the shopify platform. This Google Shopping app is so bad, it has me second guessing if I should spend time building a store using Shopify at all. I'm finding it hard to believe that the failures of this app is a mistake. Hopefully I'm wrong but it seems like a well thought out money grab to me, especially when I hear long time users writing about how great the previous app was compared to this one.

This app works very poorly for unique used or vintage items. Many important Google Merchant fields are not available to be set from within Shopify or even by uploading a product .csv to Shopify. Alternative feed files uploaded to Google fail because the app will not upload "failed" objects to be amended by the alternative feed. It's very sad that Shopify can't get this working well when many independent app providers can.

Tries to "take your domain." Google should have consulted merchants prior to Partnering with Shopify

*screenshot for info* this should tell you something about the accuracy of this app. Smart Shopping campaign Running Total ad spend to date is £0.09 and total sales are £15,544.44. Your campaign is earning £129,536.99 in sales on every £1.00 spent on shopping

Terrible app am shocked that its made by shopify YIKES!!! Its poorly done why cant they do something better

Terrible, doesn't sync. Nothing works. This is a disgrace. I'm sad for using Shopify, we live in 21st century nobody got time to deal with bullcrap

Hi Mr. CEO, why do you publish an app and close the old one, although you can not use the new one in Europe? Are you crazy? I like Shopify very much. But that's complete bullshit. Thanks for nothing.

I dont even want to give this app any stars. You will work endlessly for hours believing that this will boost your sales. It does not your time is better spent on something else for your business. Its to difficult and when you seem to have figured it out, it deletes everything you did to get your product in the google shopping feed. DO NOT WASTE YOUR TIME ON THIS!

This app deleted my product feeds on Google and that took hours to complete. I wouldn't download this app.

This does not function as a reliable ad service. I am paying more money, for less viability, and am unable to modify any of the options to optimize the products being sold. This needs to be corrected by Shopify as soon as possible. I am not able to access any of my old ads due to the update and have no means of correcting this with Google. How much did Google pay you to do this Shopify? I may have to move my store if this isn't corrected within the next few days. Not happy at all.

Solo Classe

2018-10-05

United States

I deleted the old version and installed this because it said the old version was an unsupported version. I used to be able to select just one collection to advertise, but those controls are now gone and all products are being shown. Cannot change any settings in AdWords except the name of the new campaign that this app sets up. Once setup, cannot change locations, bids, schedule, etc. This seems like it was made for users with no previous Shopping campaign experience. Total disappointment.

This app is complete garbage, and whoever made it should be fired. It's essentially useless. If you know the first thing about Google Ads, it does WAY more harm than good.

This app is completely and utterly useless. It basically treats you like you are an idiot, which is not at all what you want if you plan on running a successful Google Ads campaign. The various features of Google Ads are important, and this app strips you of access to them in favor of an overly simplified setup that is poorly designed and simply doesn't work.