Reviews for Google & YouTube

Science Shepherd

2018-10-16

United States

We used the Google Shopping app to integrate our store with Google's Merchant Center. Install was easy, and we were able to get all of our products synced correctly the same day, and Google approved them all within a few days. There were one or two small hiccups during setup, but we were able to get them ironed out.

Review Update: If you install or update this app, consider your Google Adwords Account Closed! Previous Review: Keep getting error "A technical problem prevented your products from syncing. To complete product sync, try again."

Very disappointing and annoyed that we were forced to switch over to it. It has messed everything up. Ridiculous.

Horrible app. For being a "global" leader, this app and the money you spend is outrageous for NO RETURN!

Pure Velvet Extracts

2018-10-15

United States

Only allows "smart campaigns" that waste your time and do nothing. This app is terrible and I'm furious with both Google and Shopify that it's even available.

Forced to change over to this app from an older version and it is totally useless. Doesn't present the correct calculated postage values to Google. Has messed up settings in my Google Merchant Centre. No way to customize the feed at all. Would leave a quarter of a star if possible.

£9.57 cost of one click? Poor control of our spending, CPC and managing campaigns. Expensive for what returns to us. Limited and not value. Deleting app very soon.

Wow, worst train wreck in history! Not even fit for the landfill. aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa no

Doesn't work well and there's no way to add attributes like 'Color' which is REQUIRED in the entire Apparel/Accessories category. This means you will error out on all Jewelry, Handbags, Clothing, etc.

Great in Theory but when we installed the app it caused changes in our whole theme and created a bug in our jquery file. We are still trying to fix it but we had to take down our site for a day.

Screwed up my Google Shopping account and doesn't work, I have been forced to move over from another app by Shopify, I was also forced to uninstall the other app even though it was working perfectly fine, it is now not working at all and I am loosing £1000,s of pounds until this matter gets repaired because I can't upload my google shopping feed - Absolutely fuming, it's ridiculous!

I set up this app to bring buying customers to my store and it works like a charm. Never underestimate the power of Google. It ROCKS! Smokin' Jim of JHBAKERSR COMPANY

My products have taken more than 5 days to get approved , whats going on, they are still pending like seriously?

Frywall

2018-10-12

United States

It just redirected and didn't load. There seems to be a huge bug in the current release. We'd like to be able to use it when it's fixed.

BIG BUG! Please fix it. The page just redirect again and again . I can even not reach the home page of google shopping.

Do not install this app. I am paying more money, for less viability, and am unable to modify any of the options to optimize the products being sold, can't use radius targeting, can't edit AD schedule etc. The products don't sync to your feed and it DELETES your existing feeds, so you pretty much have to start from scratch with your google merchant account if you use this app. 0/5

I had a few issues setting the app up. got it working so far so good. I think people leaving al the negative reviews might need some patience.

NOT working as I uninstalled the previous version, then installed the supposed to be new version... as another reviewer mentioned " It now throws an error on installation, yet Shopify is requiring it's installation by the end of October. Why is this going so badly?" Not sure what's going on here and I hope they fix it soon. :-(

If we can give this ad negative -100. Shopify had it as Apps, then switch to sales channel, then switch back to Apps. In all these stupid transitions. We lost all of our google product feeds on our Google account. This new Apps is not able to transfer product feeds from Shopify to Google Merchant account. We spend several hours with Shopify support with no result. They don't understand it or how to resolve google problem. Do not install it!

Total disaster! No, it doesn’t carry over your existing meta data, and if you already use AdWords run away. It will destroy any campaigns you have. Its cost us thousands in lost sales, and I could cry or kill.

Dude day 1 this app got me banned from google. Who ever made this crap is a total jerk. Not sure how to fix the damage they have done.

The app doesn't work we lost our product feed and won't be able to do campaigns properly, why did you force us to change to this app?

Why did shopify send us email to update this app? It does not work. Shopify please fix this so you don't lose your credibility.

Ok, if 90% of the reviews are 1 star when will Google & Shopify wake up and fix the issues? App does not work on my store or on any other store I try to install it on.

I can see every store is having the same issue, I have uninstalled the old app but the new one isn't working.. great move Google... Get this fixed ASAP and stop costing us sales!