Reviews for Google & YouTube

刚刚开始使用，请哥哥姐姐们指导。 比如，在中国的商家，如何展示商品，如何和买家沟通等。 谷歌的商店展示，直接用shopify就可以了，还是要重新搭建呢。 如直接使用，需要进行那些修改，才符合google的要求

This app will definitely help sell my products. I am still learning how shopify works. Google is the search engine and hope my products will sale as a result of using this app.

AT LAST! WE CAN ADD FREE LOCAL LISTINGS !!!! URAH! URAH! URAH! URAH! URAH! URAH! URAH! URAH! URAH! URAH! URAH!

Terrible experience. All my products are not approved. The Google error messages don't really help me fix the issues(s). My mugs are set as unique products. If you are new to something you don't know how to solve the issues.

There is no other racist dictator organization like Google. If you are angry with Putin, look at Google. they are number 1 step away google, they will fk your business

Now does not work. Help by Google? Usual Indians copy and paste. That dont care about anything just mark as complete/responded support tickets Or respond so generic (obviously canned messages) That even them they have no clue what other agent wanted to say. Crap of the crap. And yeah is Goo-poo

Google doesn't like what I'm doing I guess. I make and sell handmade leather watch accessories, so therefore no gain/mpn available. Faultcode written in solid IT knowledge language I guess, but I started using Shopify to not have to deal with that.. - You need to add a gtin or mpn. - Google is reviewing your merchant center account. your product will be re- reviewed once your acco... - Add shipping costs for your product. - Add a valid gtin.

RetroLeague LTD

2022-10-20

Canada

0 customer service. I've spent over 100 000$ in Google Ads this year and getting help, let alone getting a human's help, is simply just not an option for Google. Disgusting way to treat clients. Also, the switch to PMAX from Smart Shopping has crippled E-Com stores.

ชอบแบบและเนื้อผ้าที่ใส่สบายไม่คันและมีลายสวยๆหลายแบบ ชอบตรงที่ส่งสินค้าเร็วมาก ยังมีหลายตัวที่อยากได้ ต้องสั่งอีกแน่นอนค่ะ

It took me hours/days/months to figure out how to set up this Google merchant account channel (from both parties, Google and in Shopify) and it still continuously sending issues for unknown reasons, no explanations, no support to fix those errors...... With the time I spent to set-up this channel, it would a be much better and more productive if I was going to promote my products in person door to door. Basic plan is $30 a month and feeling that is not worth it..!

I completed 90% of the form to be then told it is not supported for my country Trinidad and Tobago. It’s google, why aren’t you compatible with all countries and currencies??

this is a nightmare. I set it up and it unverified my domain with google and I cant re-verify it. Traffic has dropped as a result. This needs testing before made available to shops. Such a terrible product.

First off, look at all the 1-star reviews! I"ve had so many issues getting this set up both with Shopify and with Google technical support. Setup was complicated and support on both sides was slow to respond (1+ days for a simple question). There is no phone number to call to talk to anyone. Every time I updated settings as recommended by both Shopify and Google support, something else would break. Error messages and support pages are hard to understand. I highly DO NOT RECOMMEND setting this up - it was a complete waste of time as I've poured about 4 weeks worth of time trying to get this to work.

I make wire wrapped jewelry and i also sell crystals at Leetwraps. Google keeps saying i need GTIN or MPN and i keep hitting custom. it seems ok at first but then a day or two goes back to not being able to publish on google. So sick of this. Facebook and IG reach are so low anymore. I should have just stayed on Etsy.

Well All of a sudden All my products are said to be "no longer published to Google." and it got my Googelmerchant account suspended... I did not have a problem before. It doesn't sync Gtin or anything. Please help.

App not working, customer support is pointless. The person that can help fix your suddenly pulled off product cannot be reached but will respond back within a week. However, you can talk as long as you want to a service representative that cannot help you but sympathizes with your frustration, so there is that.

For some reason now, all my products are said to be "no longer published to Google." I did not have a problem before. All my products are manufactured and have all the proper fields filled out. There's definitely something wrong here. Hopefully Shopify can contact Google to let them know. I've tried redoing the products again and filling all the fields Google says is missing, but to no avail.

Very disappointing app. Basic functionality does not work. Cannot sync GTIN, which is essential, cannot sync shipping pricing, resulting in account suspension, cannot sync product stock status, resulting in suspension, etc. Only thing it does do is sync products, which it seems to do fine... until the products are all disapproved...No help from Google or Shopify developers.

Nothing works with this (deserves 0 stars) - if you have a Brand Account, Shopify creates a new Google Merchant Account for you that you can never login to - when there is an issue with your product, its basically impossible to figure out how to fix it. Shopify and YouTube do NOT work together if you have a brand account - this is crap! I will be canceling my Shopify account as I ONLY got it for the YouTube integration, which won't work - too bad they won't refund the money I already spent on this broken site.

pas top, ca me dit constamment que mes articles ne sont pas publiés sur google shop parce que le code barres n'est pas valide, et quand je vais dans le canal google ca me dit que mes articles sont publiés...

The connection between the google channel and YouTube shopping is not working, and neither Shopify Support or Youtube Partner Support know a solution. I think this is a buggy Software tbh.

Not Reliable at all. It is a complete toss up as to weather your products will continue to populate or not. There is ZERO support.. read full review for more details. This app worked ok until it did not. Now 1000+ products no longer valid. After checking the values for several products there is no reason why they should have an error. Many ads no longer shown in google even though the fields are correct. Other ads are simply flagged with no reason why they "violate policy". Contacting google support is completly useless!!!! Ive gone back and forth for (3) months on a separate issue with google with ZERO support. This included contacting multiple departments, emailing and explaining multiple times to three different "NON" support reps, and CALLING their office in CA. I was on hold for almost 2 hours before finally giving up. There is no support for this channel.

Keep getting google merchant account suspended due to no products on the website, no instruction on how to solve it, and asking google support also doesn't work. It works well before the performance max upgrade. So confusing and wasting time.

Does much more harm than good. Doesn't work at all and results in your Google account getting suspended due to data quality issues, even though all of the correct data exists within your product details on Shopify.

After about a week of trying I couldn’t get variants to display in google shopping, even after reading and watching videos about that feature and being on the phone with googles support.