Reviews for Google & YouTube

My products have gtin but it is not sent through the googlechanel. It is frustrating that Shopify or google don't fix this well known bug. the problem has been well known for several months. Why don't you want to fix this problem?

Useless google app, only problems and suspended account for no reason. GOOGLE SUPPORT IS JUST USELESS WE DO NOT RECOMMEND

La maggior parte dei prodotti non viene approvata per errori con il GTIN (che invece è presente). Davvero pessima

This problem with the GTIN's not being submitted is horrendous! It's affecting multiple of our shopify stores. Seems like it's been an issue for MONTHS and neither shopify or google are doing anything to fix the issue, leaving merchants to scramble for slow and problematic workarounds! Absolutely horrendous.

This just sucks I’ve been having trouble with google since last year Everytime I fix the problem Google suspends my shop

Einfach nur schrecklich, obwohl alle Daten in meinen Shopify Produkten zur Verfügung stehen, erkennt diese App sie nicht. Support Unterstützung 0 Punkte.

They are real scammers. They ask you to spend $500 with a promo code and after you've spent $500 they will block your account and deactivate all the support to get in touch with they, no way to talk with somebody....why do you need to talk with someone? To request a refund? :)) More than that, "Refunds typically take up to 2 weeks for us to process, but can take up to 10 weeks". What a joke of sale channel... Anyway, Shopify, may we know why can't we communicate with each other on reviews?

Impossible to get Shopify linked to YouTube. keep getting automated emails saying misrepresentation or policy violations. Nobody at GMC or YT team can provide a solution. Gave up in the end. Fail. Been a month now and support still can't figure it out!

This has been a horrible experience that has cost me so much money paying for experts to fix everything in my inventory in order to manually add my products on Google > First Mis-Representation Now my products are dis approved .. Im not having any of these problems with Facebook marketplace and that's sad.... So much of my energy time and money just wasted and all I get is read this in support and give a thumbs up if it helps. It does not > I just want this issue resolved now its Christmas and I can get products from my store listed to sale. This is so defeating it make me either want to migrate my site and go where there is support or leave dropshipping completely ...

No es posible que dé tantos errores al conectar con shopify. Increiblemente mala. Y no hay documentación de ayuda... unicamente para errores genéricos

לא להתקרב אתר בעברית ישר נחסם עם שגיאה "אתר זקוק לשיפור" קרא לי עם שני חנויות שבניתי בשופיפיי אני מזהיר אתכם לא להכנס לגוגל שופינג!

Compte Merchant Center suspendu car votre application est nulle. Attention ne va pas chercher les codes EAN des produits et Google vous pénalise... Appli à éviter.

The Mala Market

2022-11-03

United States

All of my products are disapproved by Google Merchant Center because this app just plain doesn't work to transfer the info. Contacted Shopify support, but they said they couldn't help because they don't know anything about how to make Google Merchant Center integrate with Shopify, and directed me toward Google, which doesn't provide support anyway. Shopify: Don't tout an app and a service that you can't provide and don't support.

Bonjour, Je souhaite connecter ma boutique shopify à une des chaînes youtube dont je suis le gestionnaire, mais cette chaîne n'apparaît pas dans la liste des canaux Youtube shopping. Pouvez-vous m'aider svp?

Non mi ha dato modo di scegliere il paese di destinazione. I prodotti anche se approvati non compaiono in google shopping. Quelli non approvati hanno motivazioni fasulle (immagine che non ritrae il prodotto in modo chiaro, quando non è palesemente così). Una totale perdita di tempo. Inutile.

Last year in 2021, I rated this app a 1 star because of all the problems it had caused me just like many others. However, I can now say, a year later, that the problems I was experiencing have been fixed and the app is now working seamlessly.

The Google sales channel integration is terrible. I received tons of errors, took the time to fix the errors, and still didn't get my products approved. Even if the products are listed as approved on Google Merchant Center, Google Sales Channel will say disapproved. For some items no errors are listed but still disapproved. I contacted customer service numerous times (both Shopify and Google), and it really seemed like they were also unsure how to fix the problem. Over weeks of emailing and chatting, they gave a range of possible solutions, all very different. However, even after following all of their advice (even if it seemed like it wouldn't work), my products were still not approved.

This do not work. I was thinking it just was my luck but looking at all the reviews it's not just me. I have troubleshoot so many times. Google no help and shopify def not any help.

My items are disapproved and now my account is suspended. I have tried to fix the errors but can not get my items listed on google even though I am paying for a google ads campaign!

Our products are unique and this is indicated by default in Shopify Google Fields. Yet on the Merchant centre all our products are disapproved because - wait for it - they are unique and don't have GTIN etc. The fix, that we mark them as custom/unique! To repeat - we have already done this! Staggeringly incompetent and farical by Google.

All my products have been disapproved. Not sure why this step is needed if shopify approved them. Is this going to affect search in google? Doesnt seem fair. I need help with this process and is google merchant needed for my products to be found in google?

All my products were dissaproved in Google Merchant Center resulting in suspension for 'misrepresentation' Unable to synch Gtins / no real time stock updates. Don't know how to undo the suspension.

I've tried to configure and reconfigure this app for months, it will approve less than half of my products and disapprove the other half with a reason that doesn't make sense. I'm super frustrated and disappointed.

We sell digital blueprints on Shopify and want to have our store connected to YouTube so we can advertise our products under our videos. After spending at least 40 hrs trying to make this possible using the google channel we found that google doesn't support digital products, even though they have categories for it. This problem needs to be addressed by Shopify or google!

I wish Google would work with independent distributors. Google isn't very user friendly with Shopify online stores who are distributors of products. These products have a logo and the company requires the logo to be a part of the picture. Google doesn't support pictures with logos, and therefore a lot of my products are advertised.