Reviews for Google & YouTube

Awful integration. This app makes it so extremely difficult to do what you're wanting to with merchant listings. Should not be this cumbersome.

My Dinosaur Dreams

2023-01-04

United States

I have been trying to fix an issue with my custom items not showing up because Google thinks they should a GTIN or MPN and they do not. I have contacted both Shopify and Google about it. I've tried everything they recommended and they still cannot tell me why my items are asking for this. They're all marked as custom items. I am beyond frustrated.

Rien ne fonctionne. Les produits ne se synchronisent pas. J'ai 135 produits, tous avec le canal Google activé et les produits disponibles, mais impossible de les retrouver sur mon compte Merchant Center. Le flux API n'a pas été créé automatiquement. Le support Shopify n'est pas compétent, et le support Google ne répond pas. Joie immense.

Ridiculous app, wasted 2 days of my life trying to get this app the even start to sync my products which it flat out refuses to do. No errors, no warnings just nothing happening. Absolutely useless.

Não consigo vincular minha conta google maelson.tavares@gmail.com com o app do canal de vendas do google pelo shopify

Chris Jr Williams aka ChrisJr4Eva87 C x ♓ Chris Jr Williams aka ChrisJr4Eva87 C x ♓ Chris Jr Williams aka ChrisJr4Eva87 C x ♓ Chris Jr Williams aka ChrisJr4Eva87 C x ♓

Trash app, does not work properly. Have a page for refund policy, have it in the navigation menu, have it in the footer and still google sales channel keeps prompting me to add refund policy. Does not work properly.

I think there is a disconnect between this app and Google, Google says it is 3rd party and my products breach there terms because if this app, I have spent time with google who won't tell you what is wrong other than something to do with 4rd party. Been to dhopify help chat, and ended up saying go back to google thinking the only easy is to delete app or delete shopify and start again, I have no idea how to fix this and am getting the run around from google and shopify

extremely hard to connect and terrible customer support from shopify. Indirect responses and no one seems to care its extremely hard to connect

There is just too many different issues with this app... -When you manage to set up the GTIN system to all your products(which is clearly visible on the product admin page) It still doesn't get trough to the merchant centre once connected -The "other" connected google ads account is not visible in shopify.

non funziona tutti i miei prodotti vengono bloccati perchè c'è sempre qualcosas che non va è una pessima applicazione

Very bad app, you cannot connect to your branded YouTube channels and when you want to connect to the Google Merchants Center you get all kinds of errors such as missing the shipping info and for this reason, Google rejects your products. I'm struggling already for 5 days to solve this issue without success so far! The support from Shopify is very shallow, they provide scarce info and don't provide step-by-step details or even set up your account even if they know that Google has all kinds of silly settings about which you have no clue. Overall, there is very little information about how to set up correctly the app so that Google takes over your products without hassles on its platforms.

Looking for a better app. This one does not pass free shipping form app shipping profiles, very unfortunate. UPDATE: I received VERY elaborated answer from the customer service of Shopify, which is very impressive. And it DID help me to solve MY problem. Unfortunately it still confirms the inability of this application to deal with shipment profiles from other applications. BRAVO to the Shopify support!

DO NOT DOWNLOAD Gave me a bunch of bots on my customers page It flooded my customers page I hate it.

I have been trying to connect to Google Merchent Centre, but it cant connect with this app. Shopify say call Google support and Google Support Says its 3rd party app, should contact shopify. And here i am stucked wtih both of them, and till the solution need to sort, can someone help me ........

mi sento sicuro, e il team google sta facendo grandi progetti. Diciamo che è una garanzia sotto ogni punto di vista

É o maior canal de vendas do mundo, super respeitado e recomendado em todos os países por exigir excelência em seus anúncios!

Worst App and No one provide support, I started a campaign for USA as well along side of UK , After some time this app removed the products and started displaying error like currency is not supported. I mean we are in UK and Trying to sell in US

My clients got happy after getting approval through my Fiverr service, an Absolutely Superb App. every E-commerce seller should utilize this app service. you can see the proof at https://www.fiverr.com/share/Eo0z0D .don't blame the app. equip yourself with knowledge.

This app is crap absolutely crap I have setup the merchant center already and it still can't fetch the entire info and in the country and language dropdown, the dropdown itself isn't working. Absolute waste of time. It is disappointing to see Google written on an app that is on such level of crap.

Does not sync barcodes to the merchant center. This alone renders this app almost pointless, a shopping feed without barcodes...ALL of my barcodes are filled in on Shopify, it does not sync the field. I have tried multiple hacks and fixes to work around this, but nothing works. Thousands of people seem to have the same problem, amazed it's Shopify own developed app. For extra credit, When you manually add them in the google merchant center, Shopify then wipes them.

Great, when it worked. This app does not properly read our tax settings and constantly defaults every state to taxable, with shipping set to not taxable. We have tax nexus in roughly half the US states; half of these still charge tax on shipping. This default behavior of resetting the tax settings despite what I have manually configured in Merchant Center has caused our google merchant account to be suspended, and I'm stuck in a neverending loop of shopify pointing their fingers at Google, and Google pointing at Shopify. It's hopeless.

I installed this app and i keep getting missing value Gender, Size, Color, and age group i've filled out the all the sections more then five times. what to do? I see a lot of people are having problems. should i just delete and for get this app? need help and advice.

i have been attempting to remove channels from Google merchant center for several months. It is a terribly cavernous workflow to get simple things done. Just an awful experience.

My product is review for past3 days. Kindly help. I am facing issues with catalogue. My new products are not showing up