2025-03-06
Reliable support which is always there for you and can help you with your problems. It's not perfect that you can't use the intern Shopify style settings but ok.
PADELYZE
Construction Renovation
elumore
ZenWave Precision 40Hz
SOULA
My Store
LUUMA DE
No Blue Light Glasses
Aussie Adventurer
ShopyVD
3Dプリンター サンステラ3Dモール
Mosse
Doorpac Australia
2025-03-06
Great experience, great support!
2025-03-05
Great customer service however the pages can be heavy on your site and the formatting is complex and repetitive.
2025-03-05
every single time I have asked for support, the team have responded quickly. They have provided a solution every time without fail. Harry was so unbelievably helpful the last time, and they are always mega polite. The app is superior to every other I have used. Woudl not hesitate to recommend.
2025-03-05
Annie helped me very fast and the issue was solved in 5 minutes!
2025-03-05
nice ,love this customer service!
2025-03-04
I just started using GemPages, and I’m already impressed! The platform is user-friendly and makes customizing pages so much easier. What really stands out is their amazing support team—they’re always friendly, helpful, and quick to answer all my questions and concerns.
2025-03-04
I was utterly dissatisfied with the basic free shopify themes and unwilling to drain 200-300USD uselessly on premium shopify themes. Then I stumbled upon Gempages which hit it home for me. The Customer service is absolutely outstanding and its features are sophisticated and brilliant. Now i'd also like to point out flaws in Gempages. Despite the availability of excellent features, it is still not sufficient enough. Hope the Gempages team is taking into account all the unavailable features and issues listed by the users and initiating steps to add and rectify it.
2025-03-04
Easy to use, can create advanced and intricate pages, and can quickly help resolve issues if you run into problems asking staff - recommended.
2025-03-04
Absolutely fantastic service! The team is incredibly helpful, always providing prompt support and going the extra mile to resolve any issues. Their dedication and efficiency made my experience seamless—I highly recommend them!
2025-03-04
I use Gempages for product pages, landing pages, my homepage and more for multiple brands/ sites I manage. I love the app, it's very easy to use and makes me look great to my bosses who are picky about how they want things to look. Customer service is always amazing, they solve every issue I have. Special shout out to Teniola, her customer service skills are wonderful, and she really went above and beyond to assist me with the affirm messaging I wanted to show up on my product pages. Affirm support was no help, but no Gempages! Teniola got it done quick and also showed me how. Hello Leon Diamond, We’re thrilled to hear how much you love GemPages and how it's helping you shine at work! Big thanks for the kind words—and we’ll make sure to pass your shoutout to Teniola! Auri GemPages Customer Support Manager
2025-03-04
Nice and fairly easy Page Builder. Th esupport takes care of you very good if you need anything, response time under 20 minutes!
2025-03-03
GemPages is a user-friendly landing page builder for Shopify. My experience with it has been great it offers a drag-and-drop interface, making it easy to design high-converting pages without coding. Overall, it’s a solid choice for creating visually appealing and high-performing landing pages. Good morning Sense of Touch, Hi there, and thank you for the great feedback! We're so glad to know that GemPages has been a helpful and intuitive tool for building your landing pages. Making the design process simple and effective—without needing to code—is exactly what we aim for. If you ever need further assistance or have any questions, feel free to reach out. We're always happy to help! Auri GemPages Customer Support Manager
2025-03-03
The customer service are super helpful. I've been getting to grips with how to use the system and any questions or issues i've had they have been amazing at guiding me.
2025-03-03
I recently started using GemPages for my Shopify store, and I have to say, their page builder is incredibly functional and user-friendly. I ran into an issue with personalizing one of my landing pages, and their support service was simply phenomenal. The entire team went above and beyond to resolve the problem, providing me with detailed explanations and step-by-step guidance. Their prompt and knowledgeable assistance truly made a difference, and I now have a fully customized page that meets all my needs. I highly recommend GemPages for anyone looking for a reliable and efficient page builder with top-notch customer support.
2025-03-02
“So far, my experience with GemPages support has been great . Tony has been very responsive and helpful in guiding me through my issue. I’m still working on finalising my website, but I appreciate the quick responses and assistance provided. I will update my review once I’ve had more time to explore all the features.”
2025-03-02
Great App!
2025-03-02
I was dealing with an issue with the dynamic checkout button for about five hours, and it was really frustrating. I tried fixing it on my own, but eventually had to reach out to support because I just couldn’t figure it out. To my surprise, they got back to me super quickly—just four minutes after I messaged them. It took about 30-40 minutes for them to track down the problem and fix it completely. They found the issue in a spot I never would’ve thought to look. Tony, in particular, was awesome. He walked me through everything step by step and explained it clearly. As a business owner, good support like this is a lifesaver, especially when something’s messing with your business. I honestly don’t think they could’ve handled it any faster, and I’m really impressed with how they handled the whole thing.
2025-03-02
Primera vez utilizándola, desventaja que esta todo en ingles pero si sabes un poco lo básico, lo tienes hecho, lo mejor la asistencia, son rápidos y te explican muy bien.
2025-03-01
User friendly.
2025-02-28
日本語での情報が少ないところや、使い方に迷うこともあるけど、カスタマーサポートが丁寧。
2025-02-28
Easy to use and prompt customer service
2025-02-27
The customer service is incredibly helpful and very quick to follow up. It is very much appreciated.
2025-02-25
super fácil y rápido de usar además de realmente una atención super 24/7. Agradecida por ese tipo de atención
2025-02-24
Great response from Ken and the GemPages team! Quick fixes for my issue and great explanation of the issue I was having.