Reviews for Fraud Filter

would give it zero stars if I could as it cancelled non-fraudulent transactions. Had to quickly uninstall before it cost even more lost business

we always fight fraud and this app helps us in some aspects to reduce the fraud level.. thanks for creating this app it takes a while until you get the habit of using this

I really feel like Shopify doesn't give a single F about fraud. This app is a joke and a slap in the face to customers. Shopify might as well be in bed with the thieves. You provide a platform but you don't do anything to help me protect my customers. They are essentially your customers too Shopify!

a great way to keep out unwanted guests

This app works great on my network devices website

I setup 5 rules to prevent a customer from placing orders on my site. None of them worked. Useless app.

It's a pretty average app. I can't tell if its protecting me much. With some work it could be great. Geeky apparel store: https://threadiverseapparel.com/

This app is worthless. After talking to customer support and finding out that this app allowed you to create a series of filters for it to decide when to flag a purchase, I gave it the expectation that is was basically a blacklist. Simple enough. I set one filter of let me know when an order over $500 is made. It flagged every single $30 order as possibly fraudulent. Delete. I'll stick with the regular shopify fraud analysis.

This app works great, highly recommend

We just recently launched, so we haven't had many orders yet. But I find the functionality works fine for us so far and I like that it supplements the already existing fraud analysis in shopify that shows up in the admin side when viewing each order.

Pixellogo

2018-03-06

Canada

This app does not work, and we mean at all! The app was designed with all the right elements in place, but somehow it was not plugged to shopify stores to actually do the job.

I use this app to add suspected fraudulent buyers. Thankfully it had never had to flag one for me yet, but it’s a piece of mind

Marshmellomusic

2018-02-15

United States

If the fraud analysis can tell us an order was placed from Turkey but the billing address was entered as SIngapore, we should be able to have a function that says "if the billing address entered is different from where the order is being placed, cancel"

The biggest fraud happens when billing addresses are different than shipping addresses and when they use expedited shipping. Both of those functions are missing!

It is useful, but there is no way to block a country except by the country code which doesn't normally get added by the customer.

I don't see how this helps stop fraudulent orders. 99.9% of our attempted fraudulent orders are first-time customers, so we don't already know the email, address, or phone. This app only lets you create filters for criteria you know an exact match for. Why not let us create filters like flag if the order amount > $$$ and used expedited shipping. Or if billing and shipping addresses are different. THAT would help.

You can always trust native Shopify apps!!! TRAILFORTY.com

Great App! www.lulyfashion.ch

Good to have option for extra layer of protection against fraud. www.BuyExcelTemplates.com

Simple app - does what it says. Helpful for detecting 'risky' transactions so they can be further investigated. For a free app it works well and does what is says on the box!

This app is terrible. The filters it allows you to stop orders are completely unhelpful - unless you happen to know the exact email address, IP address or other specific information that the criminal will use, it doesn't help. I'm not sure why it's designed this way because its a Shopify app and Shopify is actually very good at flagging fraud orders. But it doesn't allow you to automatically block or cancel orders that it believes are fraudulent.

Great way to detect fraud at the customer level before you fulfill the order.

Great App! Does just what I need it to do-Cool Thanks www.Mysexywaist.com

As "New Loops" wrote: Absolutely useless for digital products! Sorry, Shopify....

This app has helped us to catch repeat scammers. You've saved us money, I'm a fan.