Reviews for Fraud Filter

TERRIBLE for digital products - no matter what rules you set up, the system will still fulfill. Contacted Shopify regarding this, and they have no answers.

It keeps cancelling orders that are not fraudulent and have nothing to do with the rules I created.

For a free app, it works well, we use it along with other methods to screen orders.

it works the way it should, but too bad it doesn't allow IP address blocking.

Using this App with my other store www.101.watch - and I am absolutely satisfied. Cheers! K

Thank you so much for this great addition to our luxury home good store!

As @Sinimabeats put, this App is great until it comes to sites selling digital downloads. The App indeed does flag, cancel and refund these orders, but it cannot do anything to stop the payment being made altogether. On a digital downloads store, once the payment has been made, the digital item is automatically sent, regardless of if the order is cancelled or refunded. The controls in the App are nice and simple. If they created a function to block the payment being made if the rules are met, then this would be an nearly ideal App for users looking to block fraudsters on a digital downloads store.

its very easy to setup and usGreat app

It's a great concept and I had high hopes but it doesn't work when put to the test. I installed Fraud Filter last November and this past week, a repeat offender placed an order -- this app identified the parameters I had set. However, it ended up completing the order anyways while delivering the digital downloads and then marked the order as "cancelled" a moment later. Hoping this can one day be fixed as it will be very useful if it actually works.

This app isn't efficient at all! We have added several emails to the BLOCK list and they STILL are able to order.

Would love to give it a positive review, but it hasn't stopped any fraudulent orders dispute setting it up to block certain emails, it's let them all through costing me money in charge backs. Useless.

Provided us with a short term solution whilst we got our store up and running. We can't complain too much because it's free but there are much better apps out there that deal with fraud, even if you have to pay for them. https://www.urbanindustry.co.uk/

Great free app! Works well with the built in enhanced risk detection system and gives an extra added level to block fraudsters. Gives me peace of mind so I don't have to worry about chargebacks and can focus on sales, marketing and business development. :-)

Try it and you wont be disappointed. It works in the background to weed out suspected fraud

Works as stated! Great app. I wish it were more powerful

Won't install (gives a 404 error)

The application was easy to install. Setup and customization of the app is simple and the app is very user-friendly. https://www.gift-frog.com https://www.kinkytoy.store

It worked great. Could have been a little more intuitive though.

Great app, all you have to do is set it and forget it. Works great!

Great little app that allows you to create rules and flag potential fraud orders. We've been using it on our online store selling gifts for men for a couple of years and it has worked very well for us.

Great app. Works well. Looks great. Easy to setup. https://www.kinkytoy.store

Very pleased with this app. I would recommend.

Over complicated and I simply do not understand all the rules and what they mean. I just want something to easily install and let technology do all the hard work.

Good app if you need to block specific users. Maybe you have somebody using your store to test multiple stolen credit cards. Just set a rule and block their email or IP. www.advantagesupplements.com

it would be great it it also talked to FetchApp! We have our digital downloads automatically delivered, Fraud Filter cancels the order and restocks it, but doesn't stop them from paying. Payment is what triggers FetchApp to send the code for downloading.