Reviews for Fraud Filter

Good for stopping orders or blocking orders from people. Kinda confusing to use because of the vast amount of options.

Fraud Filter is a good first line defense for stopping fraudulent orders from happening in your store.

Great way to protect against fraudulent orders.

easy to install i will recommend it because is free as well. Gina muns-kidsworld.com

Simple functionality, only really useful for preventing orders from high-risk countries and/or known fraudsters. Better functionality is provided by several risk management apps now available in the app store. Search for Riskified, Signifyd, and Sift Science for a few better options.

It doesn't work. I have created a filter to cancel an order from a given IP or Phone Number or Name and.... the filter is not triggered... Very disapointting

does what it says it does. Thank you.

FYI, this app is no longer supported by Shopify. It had worked fine until today, but just caused a false failure and automatically voided a returning customer's order for unknown reason. After an online chat, the Shopify tech & I agreed it was best to remove it.

Not very useful when you use 3rd party fulfilment and your store is set to auto fulfil orders. Give the app the power to fulfil or not fulfil orders based on its filters. Then it has value for the many thousands of customers using 3rd party fulfilment services. Also a separate database of customers that have been flagged as warning would be good, then other shops that get my fraudulent customers would get a waring and a held order for them to look into.

I had a customer who I did not want to buy from me again. This app has allowed me to block them from purchasing from my store in the future.

If your store is not based in the USA, this is a useless app to detect frauds. It's basically a filter for the data your customer types, it doesn't check credit cards, proxies, phone numbers, addresses and so on. You can't complaint about it though, as it's 100% free. If you're serious about preventing frauds, you need Subuno. Check it out on the app store.

Hits the spot! Works as advertised. Something else that might be useful in a future update would be a dynamic filter to proactively alert us of multiple orders from the same IP or zipcode.