Exchanges & Returns by Outvio
Ship, track & return with added brand marketing + growth tools
33 Ratings
4.7
Media
About this app
Launched: Oct 1, 2021, 12:00:00 AM
Automated Exchanges and Returns + everything else you need to offer a 5-star shopping experience.
Outvio offers a powerful Exchanges and Returns management tool for your Shopify store, complete with a plug-and-play fully branded self-service portal for your customers. Outvio also allows you to efficiently automate your entire post-purchase workflow, encompassing order fulfilment, shipping, tracking, and customer communication. Truly everything you need, in one single easy-to-use platform.
- Exchanges for same or different product, custom return reasons and return-flows
- Incentives to refund to store credit, built-in pickup & return label generation
- Smart fulfilment & shipping (90+ couriers), fully branded delivery tracking
- Automated email, SMS and WhatsApp customer communication
- Automated delivery incident triggers and support tools
Features
Return management
Refund management
Return tracking
Automated approvals
Customer blocklists
Email notifications
Return reasons
Analytics
Return options
Replacements
Gift cards
Store credit
Gift returns
Manual refunds
Automated refunds
In-store returns
Channels
Live chat
Contact form
SMS
Social media
Email
Self-service
FAQs
Workflow automation
Multi-store
Auto-assign
AI summaries
Ticketing
Multi-language
Tagging
Analytics
Pricing Plans
Grow
125
- Turn-key Exchanges & Returns portal
- Branded tracking and email notifications
- Easy integration with 100+ couriers
- Custom email and SMS templates
- WhatsApp, SMS and Facebook notifications
- Smart Returns and Exchanges Rules
Conquer
250
- All on Grow plan +
- Fully automated exchanges with Revenue+
- Advanced Fulfillment System Pro
- Smart Order Merging
- Production list generation
- Unlimited warehouses and couriers
- Multiuser
- Full API access
App Insights
Recent Reviews
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