Apps
Parcel Panel Returns &Exchange logo

Parcel Panel Returns &Exchange

541 Ratings

5

Developer

Media

Simple returns process for you & customers
Reduce costs, Retain customers and Recapture revenue
Returns management
Integration with localized logistics supports your business
Simplify your returns process
Customize your branded return portal

About this app

Make returns and exchanges hassle-free to reduce costs, retain revenue and drive customers loyalty.

ParcelPanel by Channelwill: simplify the returns process to turn returns into exchanges and store credits. The value and benfits can bring you: measurable returns cost savings, efficiency improvement, actionable insights and data, drive customer loyalty. Returns changemaker!

  • Self-service returns portal and email notifications to drive customer loyalty
  • Customized refunds (store credit, gift cards) and return fee & label fee
  • Auto-approve and exchanges to save time on returns management
  • Integration with USPS, Sendcloud, Shippo, DHL, ShipStation, FedEx, DPD, Evri
  • Auto-sync loop returns status to Shopify & Auto-tracking return shipment status

Features

Labels And Packaging

Multi-language
Return labels
Label creation
Shipping rates
Delivery dates
Packing slips

Return Options

Discount code
Store credit
Gift cards
Automated refunds
Manual refunds
Gift returns
In-store returns

Return Management

Custom branding
Automated approvals
Return portal
Return tracking
Email notifications
Multi-language
Analytics

Managing Shipments

Real-time tracking
Order sync
Email notifications

App Insights

Monthly Reviews

Recent Reviews

Reviews

2024-07-18

United States

The agent is responsive, helpful and kind.

2024-05-23

United States

I just installed this app, configuring it was a breeze. Reached out to customer support and chatted with Dee.. the support was amazing!!

2024-05-16

Netherlands

Great plugin for your store.

2024-05-10

United States

Supporter is great for me

2024-04-09

Italy

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2024-03-18

United States

I just downloaded the app and so far it has been easy to setup. I had an issue an Donna was quick to respond and fix the issue for me.