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About this app
Launched: Jun 30, 2023, 12:00:00 AM
Make returns and exchanges hassle-free to reduce costs, retain revenue and drive customers loyalty.
ParcelPanel by Channelwill: simplify the returns process to turn returns into exchanges and store credits. The value and benfits can bring you: measurable returns cost savings, efficiency improvement, actionable insights and data, drive customer loyalty. Returns changemaker!
- Self-service returns portal and email notifications to drive customer loyalty
- Customized refunds (store credit, gift cards) and return fee & label fee
- Auto-approve and exchanges to save time on returns management
- Integration with USPS, Sendcloud, Shippo, DHL, ShipStation, FedEx, DPD, Evri
- Auto-sync loop returns status to Shopify & Auto-tracking return shipment status
Features
Return options
Discount codes
Automated refunds
QR codes
Exchanges
Store credit
Replacements
In-store returns
Return management
Shipping labels
Return tracking
Non-returnable items
Automated approvals
Return portal
Analytics
Refund management
Pricing Plans
Free
0
- 6 returns per month
- Manage returns in one place
- Branded return page
- Return labels
- Multi-language
- Return rules
- Email notifications
Essential
20
- All Free features
- Flexible customizable refund solutions
- Flexible exchanges
- Restocking fee and return shipping fee
- Better rate labels
- Embedded return page
- Customer account return widget
- Customize page domain
