AfterShip Returns & Exchanges
Return Label, Store Credit, Exchange, Return Policy, Refunds
2.4K Ratings
Media
About this app
Automated returns solution for brands to save time and recapture revenue on returns
Deliver a seamless returns experience, improve customer satisfaction, save time, and recapture revenue with an automated returns solution. Recapture lost revenue by encouraging customers to exchange instead of return. Increase efficiency by setting automation rules, managing returns, and monitoring insights in one portal. Reduce customer anxiety with branded returns pages and automated email updates. Manage carriers efficiently and respond quickly with regional return routing and carrier data.
- Self-service returns page and email notifications to reduce customer anxiety
- Smart return rules like returns window and non-returnable items to lower returns
- Flexible refund and exchange options to delight customers and recover revenue
- Automation rules like auto-refund and auto-restock to reduce manual work
- Carrier and warehouse settings for quick and cheap package return and restocking
Categories
Key Benefits
- Automate Returns & Exchanges: Allow customers to return or exchange products via a branded returns portal. Expedite return shipping with 13+ couriers like UPS & USPS.
- Send Proactive Return Updates: Reduce customer inquiries and anxiety with timely return and refund status notifications via email. Boost trust & encourage repeat sales.
- Return Labels & Flexible Rules: Set smart return rules to recapture revenue and save costs. Generate discounted USPS prepaid return labels with Postmen shipper accounts.
Pricing Plans
Free
Free
- 3 returns per month
- Interactive branded returns page
- Returns management portal
- Email notifications
- Discounted USPS return labels
Essential
$9/month
- 20 returns per month
- All Free features
- Auto approval
- Routing rules and zones
- Integration with AfterShip tracking
Growth
$29/month
- 100 returns per month
- All Essential features
- Unlimited zones & routing rules
- Multi-language
- 1-click refund
- Select exchange variant
Pro
$99/month
- 400 returns per month
- All Growth features
- Returns performance analysis
- QR code return
- UPS, DHL, 11+ couriers auto label generation
App Insights
Monthly Reviews
Recent Reviews
Reviews
2024-09-17
United States
Moazzam has been very helpful and detailed on the situation that i am facing.
2024-09-17
United Kingdom
Very helpful contact service
2024-09-12
United States
Adiyta was super helpful with the new update using Vesyl. I chatted with multiple people and he was the only one to figure out the issue. Thanks so much!
2024-09-11
United States
AfterShip has been great to work with so far. I am so happy I was able to get technical support via chat and then via Google meet. Rajat was amazing. He is very smart and knows his product well. He walked me through the steps during set up that were a little confusing to me. I am so happy I had Rajat as my technical support and help.
2024-09-10
United Kingdom
Great app for returns and great service from Aseem. Highly recommend.
2024-09-10
United States
I had a question about how to use the platform and they hopped on a quick Google Meet so we could do a screen share! It was very helpful and the first time I had support offer to do something like that. They resolved my issue quickly. Thank you!
