About this app
Launched: Mar 1, 2017, 12:00:00 AM
Empowering brands to grow through AI-powered CX
Gorgias empowers ecommerce brands to grow through AI-powered customer experience. With Gorgias, you can guarantee that you’ll be able to get setup quickly, and avoid the complex onboarding of other providers. Gorgias offers users a single platform to manage every aspect of customer support, allowing agents to focus on driving sales.
- Every conversation, all in one place: Connect 100+ apps into Gorgias
- Automate your customer support: Easy-to-set-up AI for on-brand messaging.
- Turn shoppers into repeat customers: Increase GMV with personalized campaigns
- Create, duplicate, edit, and refund Shopify orders directly within Gorgias
- Automatically insert customer data straight from Shopify into your responses
Features
Automated responses
Product recommendations
Review requests
Order updates
Quick replies
Discounts
FAQs
Cross-sell
Real-time messaging
Email chat
SMS
Social media
Customer insights
Live chat
File upload
AI chatbots
Channels
Email
FAQs
Live chat
SMS
Help center
Self-service
Phone
Workflow automation
Auto-assign
Spam detection
Tagging
Rule-based triggers
AI responses
Auto-reply
Ticketing
Customization
Color and font
Agent avatar
Chat flows
Tagging
Chat window
Chat buttons
Welcome messages
Pricing Plans
Starter plan
10
- 3 customer support agents
- 50 tickets per month included
- Live chat
Basic plan
60
- Unlimited customer support agents
- 300 tickets per month included
- Live chat
- Customer service
- Automation add-on available
Pro plan
360
- Unlimited customer support agents
- 2000 tickets included
- Live chat
- Customer service
- Automation add-on available
Advanced plan
900
- Unlimited customer support agents
- 5000 tickets included
- Live chat
- Customer service
- Automation add-on available
App Insights
Brands Using This App
Kreyol Essence
Health & Beauty
26 collections•127 products•37 apps
Oceans Alive
Health & Beauty
231 collections•415 products•31 apps
Alikay Naturals
Health & Beauty
108 collections•136 products•31 apps
Little Words Project
Apparel & Accessories
106 collections•517 products•29 apps
Ivy City Co
Apparel & Accessories
448 collections•1104 products•28 apps
FRÉ
Health & Beauty
517 collections•86 products•27 apps
BURLEBO
Apparel & Accessories
32 collections•452 products•27 apps
Guilty Love Club
Apparel & Accessories
52 collections•756 products•26 apps
SpeedCubeShop
Toys & Games
191 collections•1767 products•26 apps
Mood Collection
Apparel & Accessories
1695 collections•1922 products•26 apps
The Daily Grace Co.
Religious & Ceremonial
207 collections•695 products•26 apps
CROSSNET
Sporting Goods
24 collections•102 products•25 apps
Recent Reviews
Other apps you might be interested in
Live chat & helpdesk app for live chat customer support. E-commerce live chat customer service app
5(377)
Customer experience platform with live chat, Lyro AI chatbot, ticketing, and more
Live Chat boosted with Chatbots, Messenger, and Instagram
4.7(2K)
Turn customer service into a profit center with Willdesk all-in-one support & marketing platform.
Helpcenter,LiveChat,Helpdesk,Inbox,Customer Service,Whatsapp
4.9(824)
