Chatway ‑ Live Chat Support
283 Ratings
Media
About this app
Live chat & helpdesk app for live chat customer support. E-commerce live chat customer service app
Provide customer service via live chat inbox widget. Offer customer service live chat help using Chatway live chat inbox. Support visitors through live chat canned responses. Using live chat inbox provide offers based on past live chat conversations or pages visited. Assign helpdesk chatbox agents to customer service conversations in your live chat box inbox. Offer exceptional customer support chat & offer a livechat inbox experience. Our inbox live chat app is also available on Android & iOS
- Engage your store visitors and customers over real time live chat support inbox
- Canned responses saved replies & FAQs for better live chat customer support
- Mobile apps for iOS & Android to live chat and provide customer support anywhere
- File sharing over chat & helpdesk conversation history and get the full picture
- Monitor inbox customer service chats and invite customer support chat agents
Features
Channels
Workflow Automation
Real Time Messaging
Automated Responses
Customization
App Insights
Monthly Reviews
Stores by category
Stores by product count
Distribution of store sizes using this app
Brands Using This App
Trade Warehouse
Home & Garden
brok
Apparel & Accessories
comfurtcollar
Animals & Pet Supplies
Medical Uniforms NZ
Apparel & Accessories
Georgia Crafted
Gift Cards
TSEShop
Arts & Entertainment
Recent Reviews
Reviews
2024-05-28
Australia
Just started using the app but love how clean it is, the support from Chatway staff is amazing too! They're open to feedback which is also great.