Tidio Live Chat & AI Chatbots
Live Chat boosted with Chatbots, Messenger, and Instagram
1.9K Ratings
About this app
Customer experience platform with live chat, Lyro AI chatbot, ticketing, and more
Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient!
- Talk to your visitors on live chat – quickly solve problems and sell proactively
- Work alongside our Lyro AI bot to automatically solve your customers' questions
- Preview carts, check order history, and recommend products directly in the chat
- Add Tidio to your Shopify store in seconds – just click Add App
- Manage and resolve customers' requests with a simple ticketing system
Categories
Features
Channels
Workflow Automation
Real Time Messaging
Automated Responses
Customization
Key Benefits
- Respond on Chat and Messenger: Tidio lets you get all your live chat, e-mail, and Messenger communication in one panel. Save time with our free mobile app as well.
- Enable Bots and increase sales: Start using intelligent Bots, which reclaim abandoned carts and increase sales, reacting to your customers’ behaviour. Automatically!
- Set up in less than 30 seconds: Adding Tidio to your Shopify store takes less than 30 seconds. Click “Add app,” allow the widget to install on the site, and you’re done!
Pricing Plans
Free
Free
- 3 chat operators (only free plan)
- Chatbot conversations with up to 100 visitors/mo
- Visitors list
- Desktop & mobile app
Communicator plan
$19/month
- 1 chat operator inc.
- Other Free Plan features
- Live typing preview
- Live Vistor Data
- Account access permissions
- Visitors' profiles' notes
Chatbots Plan
$49/month
- All Free plan features
- Unlimited chatbots
- Unlimited unique reachable visitors/mo
- Chatbot templates
- Visual chatbot editor
- Zapier integration
App Insights
Monthly Reviews
Stores by category
Stores by product count
Distribution of store sizes using this app
Brands Using This App
lumist
Don't Break the Comb | Natural Hair Care for Curly Caribbean Queens
Health & Beauty
The Glow Company
Health & Beauty
The Little Bra Company®
ENDLESS
Apparel & Accessories
Bella Boheme
Apparel & Accessories
Recent Reviews
Reviews
2024-09-18
India
I am proud to say that Tidio has excellent customer service and is an outstanding app.
2024-09-06
United States
the app is great, helps a ton, it makes your business easy, help you generate more sales, and help you manage your team well.
2024-05-22
United States
Thank you so much for the great review!
2023-09-22
United States
Great platform, email marketing, campaigns, and can integrate with FB and IG. Overall a great tool for chat service! Highly recommend.
2023-04-25
United Kingdom
I can only sing praises about this amazing company. Always available and never had any issues with their service.
2022-09-14
United States
Great tool for lead capture. I have used it for more than a year and it works like a magic. Increased my lead capture and conversion.
