Tidio Live Chat & AI Chatbots
Live Chat boosted with Chatbots, Messenger, and Instagram
2.2K Ratings
4.7
About this app
Launched: Jul 14, 2014, 12:00:00 AM
Customer experience platform with live chat, Lyro AI chatbot, ticketing, and more
Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient!
- Talk to your visitors on live chat – quickly solve problems and sell proactively
- Work alongside our Lyro AI bot to automatically solve your customers' questions
- Preview carts, check order history, and recommend products directly in the chat
- Add Tidio to your Shopify store in seconds – just click Add App
- Manage and resolve customers' requests with a simple ticketing system
Features
Real-time messaging
Live chat
File upload
Email chat
AI chatbots
Video calls
Multi-language
Push notifications
Channels
Chatbot
Self-service
Live chat
Contact form
FAQs
Email
Social media
Automated responses
Upsell
Quick replies
Discounts
Cart recovery
Cross-sell
Surveys
Product recommendations
Workflow automation
Feedback surveys
Analytics
Unified inbox
Auto-reply
Response templates
Escalation
AI responses
Customization
Agent avatar
Chat window
Business hours
Color and font
Chat assignment
Welcome messages
Emojis and stickers
Pricing Plans
Free
0
- Live Chat - conversations with 50 users
- Flows: with up to 100 visitors/mo
- Ticketing
- Mobile app
- Social media integrations
Customer Service
29
- All Free plan features
- Analytics
- Live visitors list
- Operating hours
- Tidio AI reply assistant
- Live chat support (24/5)
