Reviews for Etsy Integration ‑ CedCommerce

Perfect app and top customer support! The app has a nice interface and it is relatively easy to set up. It has everything that one can respect from a marketplace integration app. The customer support of this app is nothing short of amazing though. The team is knowledgeable, polite and very quick to respond to queries. These guys will be with you until the issue is resolved. We have used many apps, but very few of them have such outstanding customer support. Special shout out to Shubham from their team-he above and beyond to make sure that the app is running as intended. Keep up the excellent work!

I have been manually processing orders for a long time, this app has made it so I don't have to do anything. It has saved me hours in time. Well worth the cost. The customer service is brilliant.

I use this app to bulk import my products to Etsy. While I ran into a few technical issues over time, the support team has been quick to resolve every time. This app saves me a lot of time.

I had the most amazing customer service on this app!! Aman Singh was absolutely WONDERFUL! I was struggling, only because I'm not computer/app savvy, and he helped me. Within minutes, he was able to work magic. So thankful!

This App is really great! It truly works to import products from Shopify to Etsy, and the customer service is excellent and available 24/7. I highly recommend this App : )

This app is great! It solved issues with linking etsy and inventory I thought werent possible. Service is also fabulous! thanks

Crystal Gemstone Shop

2021-04-30

United States

This app has been great; easy to use, and the support is absolutely amazing. Shubham & Aman sat with me for over 4 hours in chat walking me through every step and helping me set this up correctly for our shop. I cannot believe the level of support they offer, it's unbelievably AMAZING! I had a lot of products to move over, and they actually came back to check on me multiple times and even gave me a break from uploading! I can't even convey well enough how considerate they are as a company & support staff. If I could give a million stars I would <3 <3 <3

It's easier to use than I expected. Their support is awesome - and quick to respond. I'd recommend this app.

Made my life sooo easy this app, literally just copied entire website products onto etsy no issues at all - CUSTOMER SERVICE 100% ON POINT WITH HELPING NEVER HAD ISSUE WITH LIVE CHAT.

The Etsy integration app is absolutely wonderful. They are extremely helpful and fast at fixing issues. My sales have doubled since being on Etsy through CED Commerce.

Victoria Emerson

2021-04-29

Canada

Very great app to get our business up and running on Etsy. Excellent support who will guide you if you need help.

Good very debatable Help me with all the issues that I had. Thank you so much. Saved me a lot of money from lost under priced inventory.

Great Customer Service! Fast Tech Support! Have had a great experience with syncing my Etsy inventory, unlink other companies that I have tried to use.

Be very careful if you try this app. Specially if you have variants in your products, such as size or colors. The code is not written well to recover from normal issues. We tried the app and allowed it to upload a T-shirt in several colors all having sizes ranging from Small thru 3XL. Except the color Charcoal did not come in 3XL. It works fine in Shopify. But this app did not know how to handle it and uploaded a faulty page on Etsy and made it available for Etsy shoppers within seconds without any warning to us. When I viewed the new item page on Etsy, I was shocked to see no size or colors available. But all the photos were there and the size and color selection drop down boxes were missing. It was such a mess with some other parts missing as well that I had to immediately set it to Inactive status on Etsy. When I contacted support, I spoke to Akbar Jafri via chat who's communication skills made me wonder if a 5 year old took over when the parents were away. I asked how to fix this issue and he blamed it on Etsy and me for not having a 3XL in Charcaol which caused the entire color and size list to bomb out on Etsy. He then told me that once we "rectify this issue", all will work okay. I explained that this was not an issue to rectify but normal in retail to run out of a size or color on occasion. But he kept on repeating the same thing. I felt like he was too young to have the cognition to understand what I was talking about. Furthermore, this company sent me an email within 10 minutes after I downloaded the app, in which they mentioned contacting them if I needed any onboarding help. But they did not mention how I should contact them. So, I immediately replied with a couple of basic questions, but the email bounced back with the reason "Address Not Found". Of course I did not type the address but rather clicked the reply button in my email program. I also mentioned that to the tech support and he kept repeating the same email address, even though I sent him screenshots with the bounce back notice. If this company cannot enter their own return emails correctly on their outgoing messages, I would not trust them with anything as complicated as allowing them to connect my well established Shopify store to my Etsy account. I lost 2 hours talking to the tech support who mostly (1) copy-pasted help doc info, (2) could not help fix the faulty Etsy item their app published and (3) offered no solution to publish any more items if they had some sizes or colors missing. If you already have a running Shopify site and are well established on Etsy, connecting your Shopify and Etsy stores using this app could be very dangerous. The support is lousy and due to faulty code in their app, you could have all your listings erased or screwed up within minutes on either platform without even your knowledge. And all you'll be left with is to argue with this brain dead tech support guy. If you are wondering how they got all the other positive reviews, well, I am baffled just as much.

This is 3rd app I am using from Cedcommerce and they all are great. I have been using this app for over 3 months now. Its a great app east to navigate and integrate. The support is awesome, its saves a lot of time and money too as you would have to hire someone more expensive to do the job. Definitely recommend all etsy sellers who have a shopify store.

Love it! Most user friendly app ever. Customer service is great! They're available ANYTIME! 7 days a week...all day. Just what I needed. They're working on adding Amazon. I look forward to seeing that soon. I would definitely recommend this app for your business.

i love them they help me with my store real face i love that make sure yall contact them if you have any problem

I've had a great experience with Etsy Marketplace Integration. If you are ever stuck and need help, reach out to their customer service via online chat. They will help answer any questions you have. Great customer service by Utkarsh!

This app was fairly easy to install and set up. I did run into a few issues, but using the chat feature was super easy! Great support service. My questions (and concerns) were handled professionally and courteously.

Bundles of option built-in this app, where we can easily handle, operate etc. The main content of any app is about app management or customer services. This app is gorgeous , reliable ,feel free to talk any question , flexible live chat session . They response us in a very short time and also they want to before End chat session ,full satisfaction to there customers. And the las thing is that, The integration( link) between Esty and this app , The app management done the Great Job!

Vatsal Ranjan always saves the day lol, helped me with the process of trying to organize my listings and he made the process smooth for me which gave me less stress. Thanks hero!

Highly recommended app for shineon - shopify - etsy integration! I love how the process works. It's super easy to setup! Thank you! :)

Great and fast customer support, and the app is working great. Looking forward to working with it more going forward.

Michigan Metal Artwork

2021-04-22

United States

Excellent app for integration, performs perfectly! Customer support is top notch! I would highly recommend!

Just started using this but so far it is working nicely. The support team was very attentive and helped me get everything set up and squared away. Excited to be able to use this to sync our etsy and shopify channels.