Reviews for Etsy Integration ‑ CedCommerce

This app is super easy to use and does what its supposed to do. The customer service is amazing. Quick responses from the team with helpful solutions and guidance. Thank you Ritik Rajput!!

This app is great and is exactly what we need when managing different marketplaces. And the customer services is top notch, highly recommended.

So far so good.. this app is exactly what I've been looking for! And my account manager Anyatra is one of the most helpful people I have ever worked with. I'm looking forward to an easier way to manage my orders and inventory.

The customer support is fantastic. The app can be a bit confusing but I still need to get my head around it

I have used this app for about 3 years. I had some personal issues that kept me from monitoring my shop closely and tonight, I realized the app changed features in my product integration so that all of my manual optimizations on etsy which took over 40 hours to complete, were wiped out! My tags, my optimized product specific titles, prices and description were set up to be left unchanged. The app, without my knowledge or consent, changed features that I personally chose so that every product on my Etsy store needs to be edited all over again. In the product management section of the app, you can choose to keep their app from syncing your title, tags and descriptions everytime it syncs inventory etc across your different sales channles. You should be able to edit any platform manually and keep those changes from being wiped out indefinitely. So now all the work to optimize each product is gone. This is one of many instances where this app changed functions without my knowledge. Last year they had to issue credit for duplicate orders that I shipped. Too many issues to mention here. ALL DETRIMENTAL to your sales and tons of hours wasted to track what went wrong and to resolve the issue. If you can't have confidence that the app is doing what it should each and every time they refresh your feed, why pay for this service? Youre better off doing it all manually! The customer support is frustrating. They don't listen to your problem or request and you will waste your valuable time repeating yourself and asking them to READ! Scroll up please!!!! They changed their fee structure and I have been overpaying for god knows how long. I am so disappointed and feel completely ripped off by these irresponsible people and their inconsistent, glitchy app. I signed on to save time! That is far from what you will get. Shopify customer service is shocked and is contacting them on my behalf. Shopify automated updates alerted me to the fact that this service hasn't had a single instance of activity on my shop for over a month, hence reminding me to delete the app from my shop. I am done with them. BEWARE sellers.

Excellent app, and syncs effortlessly, I needed some initial help with setup and got great customer service.

Excellent app, does exactly what it claims to do. Very fast customer service! They reply via chat almost immediately. Highly recommend!

The app is great way to sync my Shopify store with Etsy. Great customer service every time I need help.

The app is great way to sync my shopify store with etsy. Great customer service every time I need help.

Really easy to use and the there is always someone available to help you out in case of difficulties!

I needed some items to be removed from my 'unprofiled products', and Fahad Khan removed all the items for me in 2 mins. I love the customer service in this app, they are quick and efficient and they do exactly what you ask for. Thank you Fahad

Outstanding Customer Service! 24hr help for me in Australia and this app works really well. So happy with its results so far

Great app and customer service, they're basically always available and willing to help fixing the small issues we had. Recommended

Great App easy to use with mind-blowing support. I have multiple concerns they cleared all my concerns on Google meet and also make a custom plan for me according to my requirements. Thank You for all

If you want to connect your Shopify store to Etsy, the Etsy Ced Commerce app is one of the best online. In particular, the 24/7 customer support is fantastic. If you have any issues, you can call them using Skype, share your screen, and have the person fix it right away. Anyatra Sing is one of the great girls who helps me almost always when I need it. She is also a very nice person.

I appreciate the time and patience spent with me on the chat to make sure I was able to perform and get the feature I needed.

Invaluable app if you are selling large quantities through Etsy. Nice cs team that are always there and ready to help.

Great Application and Support team. They always address any issues or questions really fast. Totally recommend!

Adarsh was super helpful and even ran through step by step the set up I needed over video chat and was really nice

Personalized products and different variations between platforms make the app a little tricky (my own fault), but this team is AMAZING! They're accommodating, understanding, able to walk/talk through my problems step by step, and very quick to respond whether on chat or zoom. I admit I'm a painful customer, and they truly go above and beyond to help. Thank you!!

I had issues with connecting my Shopify account with Etsy using my CedCommerce app. This support call was very very helpful with instructions and answering questions to help me complete the integration!!

I love this app. Customer service is always online, and they help to solve any issue. You are a fantastic team.

Customer Service has always been excellent every time I have needed it. Everyone I chat with is always kind and courteous and solves my issues quickly. I would recommend using this service to everyone.

What a fantastic support team, such a joy dealing with the team based in India. They were kind, patient and super smart ad very global, clearly making every effort to understand my frustration from my perspective even though it is easy to use once you are shown how. I was almost giving up, I loath apps that need a lot of effort. I dont mind paying subs etc, but it has to work and be slick; I have a job already, and I buy apps to offshore/outsource problems etc. The team in India was so brilliant in helping me onboard, so much so that I subscribed straight away so the exec team can see the impact of having great support in place. Highly recommended because of the support.

Badim TLV

2022-10-03

Israel

Great App and very very very good support team! Thanks a lot! Had a very nice google meeting with the team, helped a lot.