Reviews for Email Marketing Follow Up

It is great to be able to automate the process of sending follow up emails. I am still learning how to get the most out of this product but so far I am very satisfied! I look forward to using this app more in the future.

Seems like it could work very well. I am excited at the long list of features and functionality.

This app has helped me recover many carts that were left at check out. The 20 mins reminder is a great idea. By being able to offer an discount on a 2 day reminder email has really been beneficial to my business.

I love this app! I use it for abandoned cart emails and to follow up with customers who have made purchases, encouraging them to review us, post on on social media, and reach out with any feedback. I love how you can program the emails to be sent at certain time periods after a purchase or when someone abandons a cart. Would be very cool if there was a way to track email opens or clicks back to your web site. Overall I highly recommend!

So far so good. Absolutely recommend this application to other shop owners.

This has increased our sales so I'm very happy with Follow Up Email. We find we don't need to send the two week follow up as people usually purchase by the 1 week follow up (so we deleted the 2 week follow-up email option). It's been great for customer feedback too... We have had customers reply to the follow up email explaining why they didn't purchase, and when we fix the problem they usually go on to make a purchase.

First rate follow up email service - has helpful suggestions and just plain works. Highly recommend.

Allows us to automate post purchase emails- V useful to grow our online advocacy.

When I say that I did a LOT of research before committing to this app, I mean it. Checked all competing apps on Shopify, compared features, reviews, reviews from active stores - and somehow, Follow-Up Email seemed to be the one whose out-of-the-box functionality was closest to what I needed. Setting it up was easy, results were quick - there was only one test left. How responsive would the team be? Well, turns out there were some clarifications I needed while setting up the mails and Konstantin from the setup/support team was a dream to work with. Will definitely recommend to those looking at automating a lot of their email communication/engagement with members.

Excellent app - intuitive to use, easy to setup. Good job. (Make sure you edit all the templates and write your own as they default ones are poorly written.)

While I haven't been using the app for long, I have no complaints - It appears to do what it says on the tin. I had to spend some time editing the email templates before use (which isn't a bad thing anyway) in order to make it read a little neater but other than that, I'm happy with it. No complaints!

Love this app! So glad it exists, works perfectly for my business!

Just what I was looking for and the support Team is amazing!

Easy and simple to use. Clear dashboard with important analytics data.

I think its the only app available on shopify that allows to fix time/duration of sending emails. This feature helps a lot in acquiring product reviews, sending decent looking welcome emails, etc. Its a good tool to send reminder to customers to stay top on the mind. A lot of stress has gone away after i started using follow up email in terms of customer retention.

Quick and easy to use. Lots of flexibility to meet varying needs. And if you ever have a problem, customer service is prompt and very knowledgeable! Thanks guys.

Great app! I am using it to send feedback emails to my customers after purchasing specific products and I am getting a lot of valuable feedback. Easy to use and customizable.

This app is perfect and exactly what I was looking for. It is easy to set up and extremely flexible in the customization. I have beautiful looking emails to send out to my clients and having them on a schedule allows me never to have to worry about them or sending them manually. Best app I've used so far!! Thank you!

Inakess

2016-04-19

Switzerland

Good app to use to send abandoned checkout and review email requests, plus they have other email possibilities. Also, it's possible to customize email templates with your own HTML, which is great if you want to match your emails to your brand, and they provide free plan for startups!

This plugin is exactly the kind of app I needed for my Shopify site. I have been waiting 2 years for an email extension that has the capability send follow-up emails to our Shopify store's customers based upon conditions such as cart total, paid total, total amount spent, etc... I actually contacted the developers to make a request and they updated the app just for me! Truly amazing customer service. I wish all companies were this good!!! Thank you Konstantin! Best regards from the USA, Zak Goodman

Great app, very responsive developer!

Love this app. Easy to configure and setup. Great for startups because app has no fees. I wish every app would have pricing plans depending on number of sales or customers or visits.

It is great! We had a few glitches setting it up with our store, but it was not a problem as the Konstantine and his support team sorted it all out really well! It's nice a simply to set up and track.

Great Product, we have seen sale increase because of its use. I would like some more control over if and when emails are sent vs setting the time after an order is created. Give it a try!

Amazing App, have already had seen conversions from it, would recommend!