Reviews for Email Marketing Follow Up

Don't judge a book by it's cover. This app doesn't look as slick as other email apps, but it packs a large punch. I've tried multiple other emails apps and this one offers much more functionality and customization at less than half the price. Only downside is that it took me a while to figure out how to use it and how to customize the emails. I use this to send a series of welcome emails to new customers and to keep loyal customers engaged. Saw return on investment immediately. Still figuring out how to use it to full potential but love what I see so far.

Legends Creek Farm

2017-10-13

United States

Awesome app! I wish I had installed it years ago. We worked hard to get our product reviews accepted by Google Merchant Center and now that we have this software we can make sure all our customers have an incentive to leave us honest reviews. We were able to have the software backtrack a few months and it sent out 500 requests for reviews, and now we have it on auto-pilot so it will email customers after 1 week to ask what they liked about their orders. We also replaced our abandoned checkout app with this one. EXCELLENT!

Great idea , could not get it to display the dashboard with providing access to my shopify web page to someone from Belarus.

GREAT APP would recommend to other shopify stores for sure.

Fanatik Bike Co

2017-05-18

United States

Does what it's supposed to do, haven't had any problems with it at all!

Super easy to use. Lets me know my customers are receiving communications that are pertinent to them without me having to worry about anything!

It's a fantastic application. It has made my life simple. Beyond other functions it sends out review requests to our clients after two weeks from the day an order was placed. Really great app. keep up good job guys!

It's a great app which give me many capabilities in selling and sending emails to my clients. The technical support is great as well, they have quickly resolved my problems.

Excellent support and a useful app.

Really like how easy it is to use and appreciate all the options to customize!!!

Update: At the 39 a month option you get a lot of emails; and I have recovered some carts; its just there is WAY cheaper options. I left on good terms, just would like to have seen a cheaper option that made sense. Would be much better...with coupon generator - DONE! They added it, so now the app is 100% complete. I dont see how else they could improve the app since it has it now This isnt a bad set up, however one of the biggest flaws is that there is no way to use generated coupons. Now I see this as a problem because we all know that shopify apps use generated dynamic coupons are king. This only uses static. Something like product reviews did it so you can change it and add them as you see fit. This is a dead end in that department.

Good app, works with my Shopify as advertised. All email rules run the way I expected. Very reliable developer!

Great app with many options. It really worked for our store!

Great app. Works well. Good support. better than stock shopify notifications.

This is a very useful app - there are so many ways to use it. I have found the service excellent too, with a very fast response rate to my questions.

Great app for email triggers. Even has discount code support.

We have been using this app for a three months now. Easy to install and customise the set up to your liking which frees your time up to attend to other business matters. Support is timely, experienced and friendly too. So, yep, it works very well and we would recommend it to others without reservation; good job aheadworks from https://thesolidbarcompany.com/ Cheers!

The app is great. The customer care is even better. I asked a couple of questions that probably were known by almost everyone, they took the time to respond almost instantly with great explanations and patience, solving all my doubts point by point. I've never been so glad of paying for something. Thank you Konstantin S.

Imperial Tropicals

2016-09-29

United States

Only been using it a few weeks but I love it so far. Thank you

Great app! Has been very effective on a number of fronts - abandon cart recovery, product reviews especially. It has given us the ability to send attractive emails to our clients and automate many of the functions in one app.

Follow up email app is very beneficial for our website. We were looking for an automatic way to ask our customers for their reviews of recent purchase. About sending these emails, it is very good at it, but now we did not get any respond from our customer. After couple times, we will be looking for formatting email template. I hope it will work. Application is very helpful and easy to use.

This app is fantastic and the support team is even better. Not only does the app do exactly what we needed, but the support team helped us through some issues specific to our business. I highly recommend Follow Up Email.

We have just started using this apps, hope to utilize it's feature bit further. As start-up business I needed to submit this feedback to get things going. So far it has been useful to send follow-up email to customers, but we didn't dig up enough to see it's full potential. I will review my feedback once again later on once we experience this for a couple of month.

I am currently using the Basic version which is very suitable for my business. All the features of the Basic plan is awesome. The app is very easy to use. The abandoned cart feature is awesome and I especially like that you can schedule the time the emails are sent.

Now here is a team that knows its business! I'm actually blown away by how they are able to see things exactly from a shop owners point of view to proactively introduce new features every now and then which keep adding to this already nifty little tool. Set it up and forget about it - it's like having your own personal butler to engage with your guests while you're busy attending to other stuff. Try it out - this is good stuff!