Reviews for Digital Downloads ‑ Filemonk

Great solution to share files and allows customization!

I am loving this app! Sneha has been amazing helping me with setting up the app within my store. It's actually so easy to use. Thank you!

THIS APP WORKS BEAUTIFULLY! AND THE CUSTOMER SERVICE IS TOP NOTCH! I WAS HAVING ISSUES SETTING SOMETHING UP (TOTALLY MY FAULT) AND I REACHED OUT TO SEE IF THEY COULD HELP ME, SNEHA WENT ABOVE AND BEYOND TO HELP ME WITH MY LITTLE ISSUE. SO FAR THERE ARE NO ISSUES WITH THIS APP. THANK YOU SO MUCH!

Very happy so far. They doubled my storage space on the free plan as I am just starting out with digital products and don't want to commit to a subscription yet. Customer service experience was top notch! Would recommend :)

I have never done digital sales before and I have had a wonderful first time experience with the help of Sneha from the Filemonk team. The customer service is great. They answer fast and are very friendly and professional. And no matter how many questions I asked she answered them happily. Thank you so much!

Simple to set up and use and does exactly what it should. Love it

This app is very easy to use. I've used it for e books and music files, always with perfect results. Highly recommend!

Great app, great developers!

straight to the point, good support :)

Super Service und Hilfsbereitschaft von Prarthana! Gestern habe ich mit ihrer Hilfe eine Testorder in meinem Shopify Store erstellt und es hat wunderbar funktioniert! Vielen lieben Dank nochmal!

Easy to use. Great customer service! Just wish it was a little cheaper since shopify is pricy (for my budget) to begin with. But I was given a discount so that was super helpful!

excellent customer service. Went above and beyond to help me resolve my issue

File monk is a great Add on for your shopify store, if you have a digital product. Is super easy to install and track your orders. They also have a feature where if you change the file of one of your products you can notify to all previous clients. 10/10

I've been using Filemonk for a few months now and it's been running quite smoothly. All my initial setup issues were resolved very promptly by their customer service representative Sneha. I needed to view 50 products instead of 20 and they were able to change the default through their back end specially for my requirement. Also I needed my products in a particular sequence and this was also customised for me ftom their back end team. All in all I am very happy with their product and especially Sneha's help has been tremendous. Thank you.

Filemonk and their team truly are amazing! We have had to message in a few times for help setting up our codes on a new store, and each time, Sandesh or Anaam was right there to help! They both had great communication, customer service and were always up to speed on what was needed. Sandesh has gone above and beyond! He has helped with our testing phase and so much more! I would highly recommend them to anyone! Best customer service! Sandesh can fix almost any issue, truly listens to your company's needs, follows up on all changes, and is very fast to act!

Effective, helpful, reliable!

love this platform thank you this platform has help me out on many sales

Great product and great service. Sneha in support was prompt to respond my our queries and was able to help us resolve our problem quickly

Super intuitive, simple to use and yet effective. I have tried a few digital download apps, but it's by far the best one currently on the market.

The app has worked great for me with no issues in the year I have used it. Easy to set up and manage - I started with the free plan but soon wanted the added features so I upgraded a few months ago. I would recommend this app for any shop selling digital products.

Great product and excellent support!

It’s exactly what I need and I appreciate so much that it’s affordable for my tiny business. Thank you!

Anaam was very helpful with troubleshooting my issues

Great experience so far! Easy to use for beginners to digital products.

I recommend the Digital Downloads - Filemonk app because I can easily upload files to the digital products I am selling in my Shopify Store. Also, I used the test feature by pretending I was ordering one of my products, and the file downloaded to my computer without any issues.