Reviews for Digital Downloads ‑ Filemonk

Attentive to my testing issues. Additionally followed up to ensure that the issue was resolved.

Easy to use and works perfectly, also has great and fast customer support

easy to use and good setup. I look forward to growing my business using this app.

Been using filemonk for about 6 months. No complaints.

This is a very well-made application that offers a wide variety of settings. I highly recommend it.

Great service and excellent customer support, went above and beyond to find a solution for my unique requirements. Anaam - thank you

My review is based entirely on the customer service inrexeibed. The app itself is still new to me, but so far I like what it offers. I was working on the app late night and Sandesh answered my chat question. I have to admit I wasn’t expecting a response as fast as I did. Not only did Sandesh help me with my initial question, but several follow up questions as well. Customer service is top notch!

Sehr netter, schneller und kompetenter Support!

Was easy enough to set up, Customer service was quick to reply. So far, so good. :-)

I've been with Filemonk for two years. My business is a busy one and they're always on top of it. Whenever I have any issues their costumer service is always extremely helpful. I highly recommend using this App. Noah from @liveforlines

We have been using for over 6 months. Digital Downloads App works well for our purposes. Thank you

I recently used Filemonk when setting up my website. The support was really good, and they responded very quickly to help me.

Everything works great! Easy to use. I had a problem with the integrating of My Downloads Button on the Account page, and the support was quick and professional. Now, customers can download files from their orders page. I'm happy. Thank you!

Works perfectly! We use Filemonk to distribute our dowloadable software and also use their license generating. Integrating the api, our customers have instant access. Shoutout to Siddarth for his coding help with the API! Very fast customer support.

Hi good day, So far this app has been really good. I have not had any issues with it so far. Customer service has been great. Very timely and responsive. I would recommend this app to anyone.

Works perfectly. Easy setup, very helpful support with quick response time, many features. What else to say. It's really worth a try, especially with their free and trial plans.

Very easy to set up and get going. Nice brief tutorials. I just started, so I'm waiting to see how the rest will go. So far so good!

We have only just started using this; the rates are good and the customization of the email that is sent out is limited but it still allows more customization that all of the other apps.

Great support team always fast response

SUPER great service & they've gone above and beyond and made their systems even better for their user. LOVE THEM, USE THEM!

Great app, very easy and intuitive to use. I like how much you can customize it, you can set it so files are delivered from your own email, change the email text, logo, and message, as well as revoke access to the files if the purchaser requests a refund. Best of all support is very quick to respond and go out of your way to make sure the features work.

I tried several apps for digital downloads and Filemonk is the most trusted so far. Even for free version they have plenty of additional options to customize the process. My favorite opinion is that I can add "download" section to the client purchase history page. As a person who purchases digital download myself I can tell this is very convenient for client. Thank you! I'm glad I found this app.

So far, so good! Files are transfering smoothly--no issues!

There is no perfect software, but you find the best on the market by the customer support and by the effort spent to evolve the application based on the customer needs and experience. Filemonk is the most complete application for download stores on Shopify, and has the best customer support I ever found on any other app.

Filemonk has been the best. Really easy to setup & has made the selling of my ebooks absolutely blissful on shopify. Highly recommend Filemonk for selling your digital products.