Reviews for Digital Downloads ‑ Filemonk

Love the app. Does exactly what it says and there's a free plan too. Plus, the support team is super awesome.

Everything worked perfectly, thanks to sneha from filemonk team for helping me setup my store.

This was my first time setting up to sell a digital product and it was an easy process, which I definitely appreciated. I like that their paid plans are reasonably priced. I had a question and the representative got back to me promptly and was very kind and professional. After I set up my product, I ran a test order and everything went smoothly! I highly recommend the Filemonk app.

The support team at Filemonk is really awesome! I needed help setting up and uploading my files and Prarthana was able to assist me within minutes. Greatly appreciate what these guys have to offer, and Thank you so much Prarthana!

Excellent App. Does the job as described, reliable. Good support to get up and running.

Just started using app - customer support is great! Quickly connected to agent and he was absolute rock star - quickly provided all answers and found the best solution. Love using it!

L'assistance m'a aidé et a résolu mon souci de DKIM pour approuver mon adresse mail. Cependant, cela a pris beaucoup de temps, environ 2 heures pour moins de 10 messages. Soyez patient si vous avez un souci. J'aime beaucoup l'application et ses fonctionnalités, qui sont vraiment excellentes et répondent bien à mes besoins. Toutefois, le service client est crucial pour les utilisateurs, surtout dans des situations urgentes. Mon problème était assez urgent et cela faisait 3 jours que je n'arrivais pas à le résoudre avec les explications dans les paramètres. Donc, quand le service client traîne, c'est un peu décevant. Malgré cela, l'application dans son ensemble reste super, et le prix est très abordable pour ce qu'elle offre. Avec quelques améliorations du côté du service client, l'expérience utilisateur serait encore meilleure.

Awesome app and services

I haven't launched my store yet, but I do have everything set up with Filemonk. I also have already tested all of the processes and can confirm that they all work smooth. With the $20/m plan (which their great support can get lowered if you are just starting out) you can have your full system for your digital products 100% in your store, with no Filemonk branding on any screens. It is 100% customizable to what you want it to look and feel like. If you're looking to get into the digital product space, and want a reliable app by your side? You found it!

I've tried other digital product apps for Shopify, but this one is my favorite. The interface is decently easy to use, and I've had no issues with any of its features. Seems to be doing exactly what it says it'll do. Support is also very responsive and helpful.

The customer support for this app is amazing. They responded quickly, were incredibly helpful, and resolved my questions with ease. Their dedication to customer satisfaction is outstanding. Highly recommend! Thanks Shashi & team!

Very helpful customer service. Pretty easy to manage app!

Me encanta esta aplicación, soy nueva vendiendo productos digitales y me ayudaron con el early stage program para tener los beneficios de un plan a un menor costo. Todo el proceso para que mis clientes descarguen el archivo es muy fácil y amigable. Estoy muy contenta de haber encontrado esta aplicación

Easy to start with. Excellent support. Kind professional helpers.

Worth a try. Very easy to use.

Amazing customer support

Easy as

Very simple and easy to use.

Awesome Experience! It's quite easy to get around yet very versatile. They even gave us some free extra storage to get started!

So far so goo, customer service was helpful

It's a great app for selling digital products. It's very simple to use. The feature I like the most is I get the mail immediately when the file fails to get delivered. This helps me to provide better support tou customers

very good

Hi, I am not using the app, how can I delete all the data in my site?

good to use

Really great so far and fantastic customer service!