Reviews for Custom Pricing: Wholesale B2B

Scalisiskincare

2016-09-16

United States

This app is very helpful. Our company ScalisiSkincare.com sells both wholesale and retail. This allows us to process our wholesale orders on the shopify site and have it fulfilled through our normal process instead of separate billing through quickbooks. I also appreciate how fast the customer support team responds. Recommend this app highly.

The team were fantastic - very responsive and I have just tested the app - and it works beautifully! Thank you for your stellar work and I look forward to new releases from you soon :)

I think the app is amazing. I have had great experience with the customer service department. I do wish talking on the phone was easier with them, the phone support is limited.

This app helped us to create wholesale pricing! Loved this app!

So far so good! Needed an app that would allow wholesale pricing per item as our margins vary for each product. The premium version of the app did the trick! Thanks Bold!

UPDATE: We are so sad that it has come to this! We needed to uninstall the the whole thing from our shop (removing the liquid code, undoing the changes to the theme's HTML is tedious work!). They weren't able to resolve our problems and we have tried our best to be patient with them. Bold's CSP just don't fit in to our preferences and their suggestions for a solution is defeating the purpose of why we even purchased the program in the first place. It's an incomplete program to integrate with our shop.

Antonymcosmetics

2016-09-06

United States

I've been using this app for a while. Great app to support your customer-unique discounts and add a wholesale route to your e-commerce shop!

We were very excited about trying this app, this Company seems to have a lot of apps with great ideas for Shopify but so far they don't actually all pan out as planned. The setup was difficult and we even paid for the install to be done for us. (which we are still waiting for that to be refunded since we were within the trial date) It never actually worked right with the settings we used and no one would get back to us, at one point we responded to their email about fixing the issues and our response we got from them was an email saying they hope our problem is solved because they closed our support ticket! How about asking or even checking to see if the issues were fixed first? Love the app ideas, highly advise you to invest in customer service reps to help you out.

Straightforward app for adding wholesale and preferred customer pricing to our store. The customer support and follow up was appreciated as well as the informative videos of how to set up for the website novice.

I just LOVE this app. It's brought a whole new level to my website. I am starting to take on wholesale customers and with this app it not only allows the different pricing levels, but the ability to "HIDE" items from particular customers so you can have "exclusive" products. I've teamed this with the Options app and it gives me total control of my products. Highly recommended!!!!

"Customer Pricing is a beneficial and outstanding app for my ecommerce store. It is easy to use and the support from Bold Commerce is superb." -Kristal Burch CEO/Founder Cool Approved Store

Seems to be working well! A few glitches at first but the tech guys got it fixed :}

Excellent app and dev team, we wanted a login that allowed wholesaler to purchase in case quantities and with wholesale pricing and it did just that! Very very easy.

Useful app to create wholesale pricing on your Shopify store

Quick response to solve a problem

Arcee and Mike - great one, thank you so much guys for the incredible support. Easy and quick.

Arcee IS AWESOME!!!!!!!!!!!!! Arcee was very patient and made sure I understood all the nuances of the customer pricing app

Redzombie

2016-07-22

United States

A real pain of an app. I'm afraid of breaking the store any time I add or duplicate or make any modifications to a product. "Pausing" the app takes forever (literally going on half hour+) and is essential whenever making product additions or edits. Not to mention you can't use shopify/facebook integration without it showing all of your price tiers. Plus, if you mess up on the backend, it's easy to accidentally show all of your customers all price tiers on the front end. OOPS! The backend is clunky to use and doesn't load properly most of the time when navigating deeper within pages. Also beware, if you have a lot of different tiers, it's a mess to deal with scrolling through the browser because of how many columns -- imagine a bloated GUI excel spreadsheet. You can't tell which product you're editing for which tier without scrolling like a madman. And then my favorite part ... you finally painstakingly input all of your prices and click save... and then ... wait for it ... refresh ... NONE OF THE PRICES SAVE! TADA! Most of the limitations and complaints may be due to Shopify constraints, but that's giving Bold the benefit of the doubt. Support is good, but this software is monstrous and scary. Most other third-party shopify integrations (stitch labs, etc...) are afraid to integrate with a store using Bold apps because they're afraid of things breaking too. Temperamental app. I can't wait to move all of our wholesale customers over to a new system. Save yourself the trouble and look for a different wholesale solution rather than any of these types of shopify apps -- especially this one. While it may *work*, it's way too messy. Not quite sure how this app has so many positive reviews. Suspicious of review shilling at this point, but who knows.

Sump Alarm

2016-07-21

United States

Good. We wanted to be able to give our customers tiered discounts. This program not only does that but also automates the process.

Imagevine

2016-07-19

Canada

This is a great APP. We used to have pricing groups in our old website, this one works even better. We have a few products we can't discount, and with this app we can create discount groups and not include those few products.

Excellent app and excellent service. I've tried other wholesale apps and this one is much better than my past experiences!

Fast and great service, was going to try install myself but such a great app i thought will have them install and done a excellent job

This app has enabled a whole new feature of our business - wholesale orders! There was a bit of a code issue at first, due to a liquid code change from another app, but the Bold team sorted it out very quickly and it's all working like a charm now. The sales from just this morning have already more than paid for the next few months of this app... I love it!

A+ App. Great Customer Support!

Thank you! Great service! we were having some trouble installing some codes in our website using their app, they responded so fast and fixed the problem right away.