Reviews for Chatty: Livechat Helpdesk, FAQ

Hana was very nice. She helped me resolved my problem easily. It was a great service!

very happy with chatty and Hana was very helpfull to fix few issues patiently

As someone who has been using Chaaty on my Shopify store for a while, I have to say it's been an absolute game - changer! The instant chat feature is a lifesaver. It allows me to connect with my customers in real - time, answer their questions promptly, and address any concerns they might have right away. The chat window pops up at just the right times, which is super convenient for both me and my customers. And the fact that I can customize the appearance and the trigger rules is amazing. It fits perfectly with the look and feel of my store. Audrey from the support team deserves a special shout - out. She's always been incredibly helpful, answering all my queries promptly and guiding me through any issues. Thanks to her and this great app, my customer service has improved significantly, and I've seen an increase in customer satisfaction and loyalty. Highly recommend Chaaty to all Shopify store owners!

They offer very good service especially their customer support team they are really friendly and efficient. I have used chatty for my website www.serrbeauty.de and i am really satisfied with all services that they are provide, highly recommended.

I just wanted to take a moment to express my gratitude for the exceptional support I received from Hana while using the AI chatbot plugin for my Shopify store. From the moment I reached out with a question, Hana was quick to respond and incredibly helpful in guiding me through the setup and any troubleshooting I needed.

very helpful, like having a receptionist!

I am just setting up but I can see all the potential that this app has to offer! I needed help from support and Hana has been really helpful!

I’m really happy with the Shopify app support service. They fixed my issues quickly and efficiently. The support team responded fast, and I felt well taken care of throughout the process. I’m very satisfied with the service, and I’d like to thank them for their excellent support.

Its easy to use and the team are always available to assist. Hana was a great help. Efficient and friendly.

Thanks to Hana, I was able to get my work done in a very short time.

Great app, great customer support!

Amazing support from the team, Sonny was very helpful and tried his best to get my widget set properly. highly recommended. thanks

I had some issues while using the Chatty, but I received outstanding support from Jasmine and Raymond. They went above and beyond to assist me and resolve the problem quickly and effectively. Their help was invaluable, and I’m incredibly grateful for their exceptional customer service. Highly recommend this plugin and their amazing support team!

Awesome app and support. Sonny answers quickly and always resolves any issues!

Very easy to set up and integrate. I loved that there was templates pre-written to facilitate and and speed up the set up process for the FAQ integration. They also make it very easy to reach support in case of questions during the set up. Sonny was very helpful, polite, and answers very fast.

Nice easy and user friendly app - very supportive chat assistants as well available for 24/7 for any questions! Happy with this app which is very affordable and in terms of functionalities similar as Zendesk or Freshworks! Would highly recommend this app!

Seems great, big thanks to Hana for helping setup.

great experience

ottima app e l'assistenza è super efficace

Jasmine and Doris are very nice! Very patient and professional, and helped me with a lot of questions.

What can I say, this is an awesome Chat app. We've been using it for about a month now. It has everything you could possibly need along with a very intuitive AI assistant. The support if you have a problem is amazing, Hana, helped resolve a few niggles I was having in a very quick and friendly manner. Worthy of 5 stars.

Very good app! I had some problems using the app and I really appreciate ANNA's helpful response! I will definitely recommend it to others!

Thank you Sonny for prompt reply.

Very good, helpful, friendly, on time, and professional customer service

Anna from the help team was amazing she helped me configure the specific settings I needed