Reviews for CedCommerce Amazon Channel

Very responsive and great customer service!!

The support received was Amazing!. Highly recommended.Wonderful customer service..

I just started on the CedCommerce Amazon Channel after having experience with the Walmart link. It's been a learning curve with both sites since I am new to E Commerce and I am pleased so far with the support that I have received. I do wish there were more tutorials so I can watch and learn. However, the response time is quick and I am grateful for the help!

Don't Eat The Homies

2023-09-27

United States

Super helpful with setting up my amazon setup! Really responsive and great customer service.

The team was very responsive and helped me with whatever issue I had. When they say they will get back to you, they keep their word. They are very knowledgable in their field.

I am super impressed with the level of attention and help I have received so far from these CEDCommerce employees. I just got off a google meet with Nupur and she spent at least 30 minutes walking me through step by step the compolex mapping process for getting my products up on Amazon. Super happy. Thanks guys =D

Review of CedCommerce vs. Codisto After more than 7 months of moving from CedCommerce to Codisto and then back to CedCommerce, I understand the complexities when it comes to integrating very complex systems. While both platforms promise seamless integration, there are stark differences that became evident throughout the journey. Support: One of the vital aspects of any integration platform is its support team. Both CedCommerce and Codisto were commendable in this domain. However, CedCommerce had an edge when it came to their approach. They were prompt in their responses and exhibited a proactive approach by opting for meetings to resolve issues rather than resorting to lengthy email chains. Functionality: Our primary goal was to map Shopify attributes to Amazon attributes. Unfortunately, this is where Codisto fell short. We faced hurdles primarily when it came to mapping the Parent SKU (which doesn’t exist in Shopify) with the Child SKU (Variant SKU in Shopify). Codisto’s inherent system limitations meant we had to seek other apps as workaround solutions. This was cumbersome and not an efficient use of resources. CedCommerce, on the other hand, understood these intricacies and offered a solution that was both intuitive and effective. Overall Experience: After spending almost seven months trying to integrate our brand with Amazon via Codisto, the journey was exhausting. Thankfully, the transition to CedCommerce changed our narrative. Their agile response, combined with a robust platform that caters to specific needs, ensured that we were able to achieve our goals without unnecessary hassle. In conclusion, while both platforms have their strengths, CedCommerce stood out as a clear winner for our specific needs. If seamless integration, excellent customer support, and tailored solutions are what you're after, CedCommerce should undoubtedly be on your radar.

New information: After getting contact with the support again, our issure is resolved. Thank you for your help. Now I am able to give 5 Stars. Review from September: We have massive problems with the handling time the tool is communicating to amazon. Every time I try to reach the support, I get a new person who is not knowing about the issue. The problem is still there since weeks! No end in sight! Basic functions seems to work propperly but if you are a professional seller with different handling time for individual products for example, this took might not the right choice for you.

great support by my guy MOHD, thanks again!

Amazing customer service! All the staff members that I interacted with they gave me a lot of information on how to list my products. Especially Prashant he even went on a Google meeting call to solve my problems with dropshipping on Amazon. It was more than a 5 star customer service! Very pleasant experience with CedCommerce!

I recently took the initiative to integrate Amazon with my store by installing the app. As I navigate through the process of listing my products, I've been met with an exceptional level of customer service. The associates have consistently demonstrated their dedication and commitment to assisting users. Their availability around the clock, 24/7, is commendable and has been a significant factor in ensuring a smooth integration process for me. What has truly stood out, however, is the personalized support I received from one particular associate. This individual dedicated a significant amount of time to assist me, addressing my concerns and guiding me through the intricacies of the platform. Their patience and expertise were evident, and I genuinely appreciate the time and effort they invested in ensuring my success with the app. In summary, I am thoroughly impressed with the quality of service I've received and am optimistic about the future benefits this integration will bring to my store.

Nupur has gone above and beyond customer service excellence. She was patient with me and explained everything in great detail. I enjoyed the ease of listing products with the help of the cedcommerce team , and how accessible they are to helping and guiding me through the process. I would have been lost without the support of Nupur and the CED COMMERCE AMAZON CHANNEL.

The app wouldn't work. Whenever I hit the button to process and import my products to Amazon, it would process and then stop processing and give me no updates about errors or why it stopped. It did this for every product I tried. When I contacted support about this, they were literally no help at all. Probably the worst support I've talked to. Not only did they take so long to respond every time, but they literally explained nothing on why it didn't work and were no help. Then they told me that the only way it could be fixed was if I scheduled a meeting with them. I feel like this is completely ridiculous and I definitely do not recommend this app. Still have no idea why it didn't work and going to be looking for a different way to connect my store to Amazon.

Hamboards

2023-09-14

United States

If you know what you're doing and what you need, this is a killer Channel. It's not an APP, it's a Channel and that's a big difference. It's simple and does what what I need. Shopify is master of inventory and price for FBA and FBM items. Amazon orders come into SHOPIFY so I can push it straight through my Shipstation as if it's another Shopify order. Simple. Within 24 hours we're fully synchronized straight into SHOPIFY. Shocked to learn that I can push existing Shopify listings straight into a new Amazon Seller Central listings. I strongly recommend.

Great app! Perfect for uploading products to Amazon very easily. The customer service is amazing very kind and very helpful! Highly recommend using this app!

The team is amazing. They go the extra mile to resolve any problem you face while integrating CedCommerce with Amazon. Finally, my first product was published just because of the team especially Mr. Mannu. Thank you Mr. Mannu from CedCommerce

Weill ein fach ist

It has truly transformed the way we manage our data and workflows. Here are five reasons why I give it a solid 5-star rating: User-Friendly Interface: This application boasts an incredibly intuitive interface. Even if you're not a tech wizard, you can quickly get the hang of it. The menus and options are well-organized, making navigation a breeze. Reliable Performance: I've been using this integration tool for several months now, and it hasn't let me down once. It handles data transfers and synchronization flawlessly. Our data remains consistent and up-to-date across all connected systems. Extensive Compatibility: This application supports a wide range of platforms and software. Whether you're integrating with CRM systems, e-commerce platforms, or other business apps, chances are this tool has you covered. Customization Options: One of the standout features is the ability to customize integration workflows. You can tailor the connections to meet your specific business needs. This flexibility is a game-changer for businesses with unique requirements. Outstanding Customer Support: Whenever I've had a question or encountered a minor issue, the customer support team has been responsive and helpful. It's clear they care about their users and are committed to providing top-notch assistance. In summary, this integration application has simplified our operations, saved us time, and improved our overall efficiency. It's a must-have for any organization looking to streamline their processes. I wholeheartedly recommend it to anyone in need of a reliable integration solution

The team was able to help with my listing. After a few days and no idea what I was doing The team was able to help me set up the template and mapped the products to be uploaded to the Amazon store.

Avi & his team literally transformed my presence on Amazon. Their skills and high attention to detail has brought tremendous growth to my business. Appreciate all of their help!

Setting up CedCommerce was way easier than Marketplace connect. It was a seamless experience setting it up and Customer Service was very helpful. looking forward to getting more orders.

Support is super helpful, were so patient and walked me through getting products listed - better than any other integration app - love this

I was struggling to upload my first product from Shopify to Amazon Seller Central. I got an immediate response from the CedCommerce team, and my issue was resolved within minutes! I have never come across such a responsive customer service team, so thank you very much! I am back, months later with an update. Again, their customer service is superb! I troubled myself trying to resolve an issue, and their contact person took mere minutes to guide me through the process. He was very patient, answered all my questions and took me through the process step-by-step. Brilliant team, exemplary service. Keep it up!

Ho avuto il piacere di utilizzare CedCommerce Amazon Channel e sono estremamente soddisfatto dell'esperienza complessiva. Questa piattaforma si è dimostrata un'incredibile risorsa per la gestione delle vendite su Amazon in modo efficace ed efficiente. Ecco alcune delle ragioni per cui ho assegnato a CedCommerce Amazon Channel un punteggio di 5 stelle: 1. **Facilità d'uso:** La piattaforma è incredibilmente intuitiva e ben progettata. Anche se non sono un esperto di tecnologia, sono stato in grado di configurare e gestire facilmente il mio negozio su Amazon grazie alle chiare istruzioni e all'interfaccia utente user-friendly. 2. **Integrazione completa:** CedCommerce Amazon Channel offre un'integrazione completa con il mio negozio esistente. Ho potuto sincronizzare facilmente il mio inventario, i prezzi e le informazioni sul prodotto tra il mio negozio e Amazon, evitando così errori e ridondanze. 3. **Gestione centralizzata:** Una delle caratteristiche che ho apprezzato di più è la possibilità di gestire tutte le mie vendite su Amazon da un'unica piattaforma. Questo mi ha risparmiato tempo prezioso e mi ha permesso di concentrarmi su altre attività chiave del mio business. 4. **Monitoraggio delle prestazioni:** CedCommerce Amazon Channel fornisce una varietà di strumenti di analisi e reportistica che mi consentono di monitorare le prestazioni delle mie vendite su Amazon. Posso tracciare le vendite, gli ordini e le recensioni in un'unica dashboard, consentendomi di prendere decisioni informate per migliorare le mie strategie di vendita. 5. **Supporto clienti eccezionale:** Ogni volta che ho avuto domande o ho avuto bisogno di assistenza, il team di supporto di CedCommerce è stato rapido nel rispondere e incredibilmente disponibile. Hanno dimostrato un'eccellente conoscenza del prodotto e hanno fornito soluzioni rapide ai miei problemi. In conclusione, CedCommerce Amazon Channel è un partner insostituibile per chiunque desideri espandere la propria presenza su Amazon. La piattaforma offre un'esperienza senza problemi, strumenti di gestione potenti e un supporto clienti di prim'ordine. La consiglio vivamente a tutti coloro che cercano un modo efficace per vendere su Amazon in modo professionale e redditizio.

The worst service I have ever paid for. They have taken more than two months for 10 product optimizations. When they told me the work was done, they have not even commply with the complete service they had promissed. I had to inssist them to complete it, correct images and complete information. When you ask them to complete the work, they take days to answer. I definitely DO NOT recommend this service. In fact, I am asking for my money back as they did not give what they promissrd