Reviews for CedCommerce Amazon Channel

good app. easy to use. life saver. on top of that, very good support team. they are eager to help. highly recommended.

CedCommerce App is not only just an app, it's a service by a group of people who can help. You can do your work yourself and learn without any stress, because you will be assisted by this team. This is an awesome App. I'm so glad I found this app.

Condescending and apathetic service. You might want to rethink this app if you're looking for customer service (and you're going to need it!)

Super helpful, walked me through step by step! Would highly recommend =) Even gave me a document so I could refer back!

This was the best customer service I have received. Mannu was an excellent support and guided me through the process of using CedCommerce Amazon Channel. He answered all my questions and even offered advice about their other services and how to help my business grow on Amazon. I was feeling so lost about creating products on Amazon, I gave up so many times but within 15 minutes I was pointed in the right direction. So pleased to have received their courtesy message which ultimately got the ball rolling for me. Now, I am Looking forward to using selling on Amazon thanks to Mannu and CedCommerce!

Excellent support from their team. They provided speedy live support for us twice. Hopefully we can work and grow together in the long run. Thanks team, again!

Very helpful and quick to respond via live support. The team got to the bottom of our problem in only a few minutes! Thank you

I recently had the pleasure of using a product and receiving support from their team, and I must say, I am thoroughly impressed! The product itself exceeded my expectations in terms of functionality and ease of use. It has truly made my life easier and more efficient. But what really stood out to me was the exceptional support I received from the team. They were prompt, courteous, and incredibly knowledgeable about their product. They went above and beyond to ensure that all of my questions wer

Amazon by CedCommerce Avinash Thank you for your big help, in creating my Amazon listings for patience.

While it is very complicated, customer service is willing to hop on a Google Meets or similar call and walk you through what is needed if you can't figure things out for yourself.

I appreciate their constant willingness to have one on one support! They are quick to respond and give thorough advice on how to resolve errors and answer questions, even if it takes a few tries to solve the problem. This process is not easy, but having the help through the CedCommerce Amazon Channel has helped us list our products and educate us along the way

I always get great customer service when using the channel, but this time I have to write a review. Avinash, went above and beyond to help me get my Amazon channel established with my Shopify account. I received a step by step guide, and even provided me with "my own" personal walk through. I cannot express my gratitude enough for the help and the expertise that was provided. 5 STAR SERVICE.

Customer service was very helpful through the chat. He walked me through the errors I was having when setting up products and uploaded the first one for me. Thank you!

I recommend dealing with this program greatly, as it is the best selling program that I have used, and the best of the program is their technical support, which is characterized by fast communication and great interest in the problem and solving it as soon as possible

Overall the App is great and easy to use. We had some challenges setting up the Amazon Account that CED help us with through WhatsApp. They were quick to respond and ready to jump on a screen share to verify the Amazon Account settings. I come from a Software Engineering background and lead teams of developers to build custom websites that scale 300+ million dollars. The CED integration to Amazon is solid. Part of the integration, I was working with multiple App providers to sync orders to a 3PL store. We had one challenge with our 3PL requesting a field to be filled out during order import, which CED completely really quickly for us to move forward with our project. I'm starting to crack away on adding all our items to the Amazon store. We work with a large amount of creators and we will install the App on our creator marketplace to sell all the products on Amazon. Thank you for the awesome customer support. One of the best I have seen in awhile.

What a great company!! I have spoken to them on 2 occasions and they have solved my problems super fast and efficiently! I recently had the pleasure of using a product and receiving support from their team, and I must say, I am thoroughly impressed! The product itself exceeded my expectations in terms of functionality and ease of use. It has truly made my life easier and more efficient. But what really stood out to me was the exceptional support I received from the team. They were prompt, courteous, and incredibly knowledgeable about their product. They went above and beyond to ensure that all of my questions were answered and that I was completely satisfied with my experience. Overall, I would highly recommend this product and its support team to anyone in need. They truly care about their customers and their product, and it shows in everything they do. Keep up the fantastic work. Thanks for everything!!

New York Bird Supply

2023-04-18

United States

Cede has done an incredible job on support and with their technology by linking all sales channels. Great Job!

Prompt response from the teem and enthusiastic personel to help you out. Still struggling with listing products on Amazon. Hopefully, we will have it sorted with the teams support.

Review #1 The tech support staff was very helpful. I started to use this app 1 hour ago, and I am already uploading my listings on Amazon. I hope the result is great. Review #2 After using this app for about a week, I already sold one from Amazon!! I had bumped into a few small problems,, which I already expected, but more important thing is that they are really quick and helpful to fix the problems..

The team was very helpful in aiding in the mapping of our Products on Amazon as Amazon can be quite picky with how you list the products. Thanks CED Commerce.

I was so pleased with the service I received from Mannu. He was very attentive to my needs and explained everything in detail so I could better understand it. Customer Service was outstanding!! He didn't give up on me when I did!

This app has some issues that may negatively impact your experience. Unfortunately, if you sell in multiple Amazon markets, you may face some difficulties with SKU connections as the app does not support multiple connections. In addition, there have been instances where products have randomly stopped syncing, causing confusion and frustration. For example, the SKU's may contain random numbers, preventing the correct import of orders. While the support team is responsive, they are unable to provide solutions to these issues, leaving users with a partially functioning app. This can be a frustrating experience for those who rely on the app for their business needs.

Excellent service! Helped with getting my listing up and live very quickly! Definitely recommend and will continue to use this app for a very long time!

They have helped me with every issue I have encountered. Great live chat support.

Wonderful service. mannu singh is the best guy to answer all of your question Im exciting to see the refult!!!