Reviews for CedCommerce Amazon Channel

The staff is very supportive & and quick redressal for everything. Especial thanks to Ms. Nupur for her proactive support thanks Nupur. Keep it up! Regards, Team Loosebucket.com

Mohd was excellent at walking me through the issues with my template and uploads. Coming from the competitor... CED is far beyond in terms of customer service, and detailed information for walk thru. Thanks for making life a lil easier!!!

CedCommerce Amazon Channel is a game-changer for my business! The seamless integration with Amazon has made selling products online a breeze. The intuitive interface, robust features, and outstanding customer support have exceeded my expectations. Highly recommend CedCommerce for anyone looking to boost their Amazon sales!

the team was very helpful, he knows his thing, walked right through my problem with ease, thanks again

Avinesh was super helpful. He not only answered my questions and walked me through the steps needed, but he also provided additional insight that can help us as we continue to grow our shop. Thank you for providing clarity and support!

Extremely supportive staff really loved their way of working they helped me in solving all my queries.best point is they are 24*7 available

they haven't help me out, like they said they would been bullshitting me for six months, dragging me along I am visually impaired a small business owner, who is struggling to survive, like everyone else in this world but nothing but people take advantage of my disability and I can't believe it that these people will they after day week at the week month of the month blow me off as if I don't have any value I want you guys all to know here and feel the anger and frustration that these people from this organization from all the departments have a failed they all do the same thing they understand they know the difference but disappointingly they put the least amount of effort they try not to work they make nothing but excuses they don't know how to follow up and follow through. They're not committed to their customers they don't give a damn when people feel that comfortable in their positions watch out this is a warning to you guys all don't waste your time and don't mess with these people , they will lie to you they won't lie to you they will lie to you.

I am delighted to write this 5-star review for my exceptional customer service person who helped me with me with my ParallelBlack Cosmetics Shopify-Amazon seller integration. From start to finish, he was incredibly helpful and knowledgeable, going above and beyond to ensure that I had a seamless experience. Not only did he guide me through the technical steps of adding my products, but he also took the time to discuss marketing strategies with me, providing invaluable advice on how to grow your business. His willingness to share his expertise and insights was truly appreciated and will undoubtedly be invaluable to my success. Moreover, his patience and attention to detail was outstanding. He took the time to answer all my questions and addressed any concerns I had promptly and professionally. He made sure that I was comfortable with the process every step of the way, which speaks volumes about his dedication to providing top-notch customer service. Overall, I am thoroughly impressed with your customer service person's performance, and I highly recommend him to anyone who needs assistance with their Shopify-Amazon seller integration. He is an asset to your team and sets an excellent example for what customer service should be like. Thank you for the outstanding experience!

Got my first listing up and running only having to reach out to customer service a couple of times, best part about it is they were really quick to help me with my problem. I am now up and running on Amazon.

So and so nice and quickly helpul from cedcommerce teams never seen that with another app just with cedcommerce teams 7/7 24/24 365/365 any time right a way they resolve and assit you immediately. big thanks to all your teams.

Great customer service and responsive support. This channel app seems more stable than other Amazon integrations that we've tried in the past. User experience is fairly intuitive. The support team was patient with the onboarding call and the team helped to address sync issues in the background within hours of requesting assistance via email.

Highly recommend! Got great, fast, helpful service and fixed my issues. I had to ask for help several times, and was treated respectfully in every instance. It's really good to have this service. I am not a computer guru and appreciate getting help in this area!

Great assistance from the team. The services were prompt and the availability of the team for assistance is great.

Such a awesome team, My first day and I've received tons of help I haven't gotten there as of yet but with this teat I know I'll get there. Every time I needs this team they are always there no matter how many times I call on them. Thanks for all the awesome support.

Customer service is excellent and effective at any time they solve your problems. great app I recommend it 100%.

Great service from Praveen, very good communication and always happy to help with any issues. Would defo recommend.

Thanks for assisting me this quire. It was very helpful informative. I wish I knew about it early. Very much appreciated.

Customer support is excellent! I had many questions when starting and all were resolved through calls, and chat.

Very Excellent customer service. Very quick to reply and nice assistance. I have been assisted by an executive and it take time with me to explain me step by step everything.

Very great! Nupur was really good at explaining everything to me, and helping to understand and apply what she thought me and was very patient throughout the whole process.

prompt response, patient and incredibly helpful, customer service was superb ! They were able to effectively guide me by navigating through the platform and show specific examples pertaining to the areas I requested clarification on, along with providing a concise recap and resources to reference should I need additional support.

Thank you for your help. You have great customer servicer and support. Very informative and easy to list items on shopify

Quick and excellent support helping set up our Shopify x CedCommerce integration, Thank you for answering all my questions.

CedCommerce provides excellent and timely customer support, making them a reliable choice for businesses looking to sell online. Their solutions are well-regarded and have helped many businesses successfully launch and scale their e-commerce operations.

Beware of this company. This app charges you for every sale made on Amazon whether or not it is processed by their app. In effect, they are cheating their customers by inflating the number of orders processed to include all your amazon orders. Not just the orders for products in Shopify processed in the app. When I noticed the number of orders processed in the app kept increasing even for products I do not have in Shopify I contacted them and they denied it. After I showed them screenshots proving their app was charging me for orders it was not processing they then told me they also charge for "failed orders" which are orders not linked to products on Shopify.