Reviews for CedCommerce Amazon Channel

Discount Catholic Store

2023-05-19

United States

Fantastic! The customer service was much more efficient than Codista. 100% recommend. I can't wait for my products to be on Amazon

Unbelievable customer service. I've been banging my head against a brick wall trying to sync products myself. I gave up on this app and after several days of inactivity received a message from customer service offering a one on one consultation to trouble shoot the issues I was having. The representative I spoke with was articulate and knowledgeable and had my Shopify products ready to start uploading to Amazon in under half an hour. Thankyou!

Very easy to use, the only issues i had the team jumped on a google meet call and walked me thru it. Made sure everything got set up correctly

Avanash is the BEST! Thank you so much for all of your help. You have helped me when it is clearly in the middle of the night there and been so patient when I have been on the verge of quitting Amazon altogether. Thank you one million times!!! Also, the app is so easy- anyone selling on Amazon should have this app to help make the process between stores seamless.

The support team was very friendly and helpful. Thank you for helping me resolve the issue that I was struggled with.

Fast & friendly help, answered all of my questions and offered additional help to get me going. Customer service was available immediately for a response.

Customer service was great. Very patient with me. I uploaded my entire store in less than 30 minutes. I like the sku matching, syncing, and uploading. I also created a template with the help of customer service.

I can highly recommend you to use this application, all these apps can take time to get used to and so does this one, although the interface is very logical and self-explanatory. The big difference between this app and others like it is that in this app they provide fast and professional support, so all issues are easy to overcome. I won't switch anymore, this app provides everything I need and it saves both time and money.

I'd be happy to help review your integration application, CedCommerce Amazon Channel is an integration application provided by CedCommerce, a leading e-commerce solutions provider. The Features and Functionality, Ease of Use, Compatibility and Integration, Performance and Reliability, and Customer Support are top-notch. I tell you i tried Codisto and it was not worth it, But CedCommerce is really wonderful. The Support person told me about the marketing and Shopify SEO to build sales. From the moment I reached out to inquire about their service/product, the team was incredibly helpful and responsive. They promptly addressed all my questions and concerns, providing me with the information I needed to make an informed decision. When it came time to utilize their service/product, I was blown away by the level of professionalism and expertise displayed by their team. They went above and beyond to ensure that my needs were met, and the end result exceeded my expectations. I highly recommend Amazon by cedcommerce to anyone in need of their service/product. You can trust that they will deliver outstanding results and provide an experience that will leave you impressed. I will definitely be a returning customer, and I'm confident that others will have the same positive experience that I had. Once again, a huge thank you to the entire team at cedcommerce amazon Keep up the fantastic work!

The CedCommerce Team was extremely helpful. We had issues with this for the past three years, but he was able to fix it for us under 15 mins. We appreciate all the help. They made us feel like family and like our voices mattered. Keep up the fantastic work!

Excellent help. I'm new to using Shopify and moving those listings over to Amazon. The guys running this app were super helpful in navigating some of the challenges I was having. I would highly recommend.

Although the app has some rare glitches, chat support helps me address them quickly. Thank you very much CedCommerce!

The app has many issues that need addressing urgently. Stock doesn't sync and items are oversold. Orders don't sync so my late dispatch rate is through the roof and now I can't upload products due to an error that is not being fixed quickly. The above issues in my opinion make this app useless!

Absolutely brilliant support. Special thanks to the team for providing excellent support to my store when I was facing difficulty configuring the Plug-in. They did a wonderful job in supporting me and successfully listing my product in Amazon Seller portal. Keep up the great work guys.

Support gave me tailored help with a technical issue. Assistance was awesome. They respond very quick.

Excellent App for Shopify Sellers to integrate with Amazon and other platforms, with an excellent support Team. I strongly recommend CedCommerce.

The live chat is a great tool, I received quick help. They were able to look and find the issue and help me fix it quickly.

I did customer service through the app. The agent who helped me was very helpful and professional and provided me with a template to move my products to Amazon.

Amazing service very fast and helpful. Professional and informative would recommend to any online merchant

I haven’t submitted any product yet, but the customer service seems to be awesome. They have contacted me on WhatsApp to see if I need any help. Also they offer free consultation and they have recommended me some valuable advices.

Excellent help provided. Very knowledgeable. Thank you! I look forward to working with you again, JB

Great service and help. Thank you guys, really helped me uploading products to amazon which can be tricky

Amazing service very fast and helpful. Professional and informative would recommend to any online merchant

The App Works and has features that can get you setup on amazon. BUT, the invasion of privacy from this app is nothing but ridiculous. They Deliberately went out of their way to get my phone number and text me with no permission and unannounced. After contacting their live chat for some help with a minor issue, I am bombarded by their "Support Team" On WhatsApp. At first, I was extremely confused, but as time progressed their Support Team would try to spam me and sell me on their services for store optimization and upload. They even created a group chat on WhatsApp specifically for my store. I have also noticed an uptick in crypto scam texts from WhatsApp and My US number. STAY AWAY. Use something else.

They are very helpful through the online chat with any problems that you may have. Great features and they always are listening to feedback that you may have. Update: Absolutely amazing team to work with! They listen to whatever problems you have and take care of it immediately. The online chat is great with it being a live person. New suggestions they take for new features. I have been on a conference call with the whole team from CedCommerce and it's simply a pleasure to work with them. If you ever have a suggestion on something to make the app better, they are always listening. :)