Reviews for CedCommerce Amazon Channel

Worst customer service on this platform by far! I paid them to create 250 listings/variations on amazon. it was due in 1 month. it's been 3 months and i have over 140 suppressed listings on my account due to them creating the listings improperly. they ruined my amazon account. they took my money upfront. and they have absolutely no interest in fixing it. i text them almost every day and they provide zero help. i provided them access to my actual amazon account to resolve it all, yet they didnt bother to log onto it even once in 2 months! They only care about money otherwise they would have resolved my issue or even taken one step towards solving it. For anyone considering paying them to list online , save your money cuz i lost mine. pathetic and selfish. terrible customer service AND THEY REFUSE TO REFUND ME.

This app, along with their app associated with Etsy, has been extremely helpful. I have been most impressed with their customer service. As most of you know, Amazon is not very user friendly when uploading products. Ced Commerce helped me with several issues in a very timely manner.

I just had the absolute best experience in customer service that I have had in a long time. They were so patient and easy to work with and I cant express enough how much I am appreciative of the spectaculer service. thank you so so much

I wanted to thank the CedcommerceAmazon team. I had trouble integrating my first product, and they helped me until we were able to integrate it. A great team that listens and is very professional. many thanks

I ran into some issues which was due to my ignorance and not only did they fix my issues, they offered to get with me in a video meeting and they literally gave me a one-on-one tutorial and explained everything directly! No other tech services that I know of would ever do that! They really take of you! Great customer service!

If you sell in both Canada and the US, it will only generate Orders for Canada, you need to manually enter the order from other region.

Super helpful support! They jumped on a Google Hangout to resolve the issue ASAP.

I would recommend this app to people who have a lot of products that they would like to sell on different platforms. I have learnt a lot by using this app and the support is phenomenal. Thanks to those who have great skills and answer all my questions.

I was so confused on how to upload products with the cedcommerce Amazon channel integration app until i spoke to a representative and they guided me through all the steps. I am so grateful for them. Thank you guys!

Onboarding process made easy with one on one support!

Excellent and responsive customer service who quickly fixed my issue.

Nupur Sah was very helpful in explaining and linking up with Anupriya Sahu for a business proposal. She was very helpful in explaining how to apply for UPC exemption via my Seller central Brand Registry account. She was Patient and very helpful and I definitely recommend her services to anyone. Thank you Nupur.

Seit 5 Monaten bekommt es der Anbieter nicht hin uns als Anwender zu unterstützen ein einziges Produkt auf Amazon zu listen. Wir wollten unsere Absatzwege auf diesen Kanal ausweiten und lediglich 10 Bestseller dort verkaufen. Es entstehen immer wieder neue Fehler, bei denen wir keine Unterstützung unterhalten. Mit jeglichen Anbietern bin ich immer sehr zufrieden, aber der Support dieses Anbieters ist katastrophal! Absolut nicht empfehlenswert!

I'm currently seeking assistance, but it seems I'm encountering some challenges. Despite diligently following all the required steps, my listings have yet to be published. This situation is becoming increasingly frustrating. I'm perplexed by the positive reviews this company has received for its support, as the individuals who have aided me so far have not proven to be very helpful. My primary goal is to get my listings online, and I'm puzzled as to why this process has proven to be more challenging than expected. This is a cry for help, please help me get my listing up!

I spent a fair bit of time when I first installed this app confused..until I was connected with Mannu from their support team. He was incredible. Every question I had he had an answer for, and was able to directly help me with my integration. Incredible customer support.

The app, for my personal experience is quite complicated to understand at first, but the good thing about CEDCommerce, is that the help provided is quick, professional and does teach you how to utilize the app. Recommended!

I am thrilled to take a moment to share my exceptional experience with your integration app. From the moment I started using it, I've been nothing short of impressed by the incredible value it has added to my business operations. Here are a few highlights of why I'm so pleased with your integration app: Effortless Integration: The setup and integration process was incredibly straightforward. Within a short time, I had my Amazon and Shopify stores seamlessly connected, saving me a lot of time and effort. Seamless Order Management: The automatic order syncing feature has been a game-changer for my business. I no longer worry about manual data entry, and I can focus on growing my business. Reliability: The app has been consistently reliable. I haven't encountered any downtime or glitches that disrupt my operations. User-Friendly Interface: The user interface is intuitive and easy to navigate. I can quickly access the information I need and make adjustments with ease. Outstanding Customer Support: Whenever I had questions or needed assistance, your customer support team was responsive and incredibly helpful. Their support has been invaluable. I want to extend my gratitude to your team for creating such a fantastic tool that has made a significant positive impact on my business. Your dedication to excellence is evident in the quality of your product and the level of service you provide. I'm excited to continue using your integration app and look forward to any future updates or enhancements you may introduce. Keep up the great work, and thank you for making my e-commerce operations smoother and more efficient.

What a great app, it useful and easy, Customer Service is excellent. They helped me with everything I had difficulty with. This company's ETSY and AMAZON Integrations are beyond amazing. Thank you for everything.

If i could leave 0 stars i would. Awful app full of errors. Support is so bad it is actually laughable. We had a fairly simple issue that needed resolving, and after 2 weeks of back and forth with multiple attempts from support to 'fix' the problem we gave it a go ourselves and managed to solve the problem. A warning, support seem to genuinely only be interested in gaining your Whatsapp details, and instead of offering support try to sell you their 'we can list your products for a fee' sales pitch. It's almost like they have set this app up with so many errors and problems you have to speak with them so they can try and sell you a fix. Anyway, after almost 3 weeks of trying to get products to list correctly without it crashing or bringing up random errors we have decided to look elsewhere. Shocking app and service.

The onboarding process can be challenging, specially if you manage a large catalog with tons of variants, as you will have to create detailed profiles to push the products, identify the preexisting ones to link them, it's not an easy task. But they provide support and are available to help when needed. That really makes the difference. When you set it right, it works like magic. Would always recommend, they are very professional and committed.

Great support! They helped resolve the issue through a video chat with patience.

By far the best selling app for Amazon marketplace. It is strongly recommended if you want to expand your store beyond your website.

they were very awesome, they helped me through every step on how to upload my products! they have perfect communication, and understanding of my needs and requests. lastly i appreciated the patience they had with me!

They will happily double charge you for any excess fees and not allow you to use the app for 24-48 hours while they investigate. Will update if we get a resolution.

Functionality is great but the customer service will knock your socks off! I tried a few things but I am not going anywhere else now. Looking into their other products as well.