Reviews for CedCommerce Amazon Channel

I reached out for help on the CedCommerce chat and I received the most amazing help from Mannu! What an amazing person, he genuinely cares about the service and me as a person. He stayed with me from the morning to afternoon. He made sure I understood and implemented my connections correctly. He took me from the 1st step to launch on Amazon. He is a great teacher, customer service person, and amazingly patient especially with a beginner like myself. Thank you again Mannu - you are amazing !!

My experience with CedCommerce has been nothing short of exceptional. As a Shopify store owner looking to expand my business onto Amazon, I was in dire need of a robust, easy-to-use integration system, and CedCommerce delivered just that. From the outset, the platform stood out with its user-friendly interface, making the otherwise daunting task of product integration a breeze. Every feature seemed tailored for convenience, from bulk upload functionality to real-time sync - it was evident that CedCommerce has given a great deal of thought into the needs of their users. The highlight, however, was their stellar customer service. The support team was always ready to go the extra mile, providing swift responses and comprehensive solutions to every question I had. Their technical expertise, paired with their evident commitment to customer satisfaction, made the entire process incredibly smooth. CedCommerce not only helped me broaden my sales horizon but also provided me with the tools to manage and optimize my listings efficiently. Their detailed analytics gave me key insights into my business, aiding in the successful navigation of the Amazon marketplace.

Really great customer support and program! Customer support walked me through the whole process and even got on a call to help me out!

Great app for instantly linking amazon and shopify. The service is unbeatable with experts available on live chat instantly and always ready to jump on a video call to solve any issues. Prashant has been a hero over the last 24 hours!

This app is so great, the support team helped us upload the products in minutes. perfect! defiantly recommended

We have had a very good experience with CedCommerce app in regards to our eBay sales channel. When we were searching for an app last year for eBay CedCommerce clearly had a great system and a dedicated support team for us inside Skype. We liked this a lot better than the other apps like Codisto, Koongo, etc. After our experience with CedCommerce on the eBay sales channel they were the natural choice for Amazon integration.

Launching an Amazon store is not easy but I do think CedCommerce made it as easy as possible. Whenever I ran into issues - which was somewhat frequent - their customer support was extremely responsive and generally able to solve the problem promptly. I've probably had 8 different customer support reps help me and the vast majority have been knowledgeable and helpful. And importantly, the app is working as intended. I'm getting sales and they're being automatically uploaded into my Shopify store for fulfillment. It's early days but I'm seeing a nice revenue bump from Amazon. Thanks!

The app is complex, but so is Amazon. The support has been top-notch, and we are well on our way to being an Amazon store with dozens of our products already live! I can't stress enough to reach out to support for help; their team has been fantastic!

Hi was not too sure how to get everything set up so I connected with Mannu who helped me through it. He was very patient with me and I could not have done it without his help.

Nashua Nutrition

2023-06-28

United States

I think this app is very good... We had a couple hiccups in the beginning but we got through them. I think their support is fantastic. Support, Inventory, App Support, AI and Order Synching is excellent and I'm very pleased!

Customer service was very quick and helpful with Prashant and helped me upload items to Amazon quickly.

Very nice app. With good functionality that connects to Shopify from Amazon. This makes the buying and selling experience a lot faster.

was helped really well by staff to fix errors. was frustrating at first but they were patient enough to walk me through

Amazing help. My first time selling on Amazon and the team made everything perfectly clear for me, very easy to talk to.

I am very pleased with the assistance I received to help add products onto Amazon. The template feature with categorizing these items.

This app and team are five stars all the way! I am looking forward to the possibility of building a great brand with this app at my side.

The team have been fantastic to deal with and help me get my shopify products on Amazon, they provide such fantastic service. Manu was super super helpful. Would definitely recommend. Thank you

Precious help from Singh ! Had some difficulties to list my products and understand the way it works.

They were very easy to work with! They immediately helped me get my amazon products up and running and then helped me optimize each product organically. They were very responsive from start to finish and highly recommend them to anyone thinking about selling on Amazon.

Excellent support, very patient, very knowledgeable agent. Very easy to follow instructions by the agent.

Really helpful as i am new to drop shipping i got a bit stuck on things but the support from Cedcommerce is amazing thank you guys so much for helping me thru my journey

amazing!!!! great service. all my questions were answered!!! thank you so much. amazing team, they really took their time to help me. thank you again.

It's a little tricky to set up but tech support is super helpful. They addressed my problem quickly and even took it a step further and assisted with the remaining steps to complete what I was trying to accomplish. I'm exited to keep playing around with the app.

Be sure to bug these guys! They will help eventually, but just ask them EVERY question and you will be on the correct path soon enough :)

This software is so easy to use! Other software was impossible to figure out. Customer service is great and responds quickly!