Reviews for CedCommerce Amazon Channel

The Support team is phenomenal. The fact that you can open a chat and immediately get a live person differentiates this tool amongst others. This tool have solved problems that you don't even know you have - Like a SKU for a parent of variants - Pulling in mandatory attributes that you didn't know were updated by Amazon. This tool allows you to set custom fields in your Shoipify product card and auto-map them to attributes, allowing you to SEO your listings. This means that every Shopify listing can have their own specifically SEO optimized Title, Description, Attributes, and KEYWORDS ...... for every listing!! This is unlike any other app. I have tested a dozen of them. The price point is set by how successful you are. This means you only pay if you have sales. Not like other apps that you pay on how many listings you submit (which multiply exponentially depending on variants, and number of Amz marketplaces).... Lastly, their Etsy app is also the best and most stable i have tested. If it wasn't for their Developers and Support (Shoutout to Praveen Awasthi!) I would have given up on this tool in the beginning. Just know that you need to set up the Template, and fill it with as many attributes as you can, focusing on the mandatory ones first.. Easy 5 stars.

A lot of learning and not fully automated but it does the job, saves you time and allows bulk updates, provides you with this bridge to amazon and allows you to expand to new shoppers and bigger markets

The technical support team is excellent. Their team is quick to answer any questions. Automatic search and linking of ASIN based on barcodes is very handy.

I have just installed the app and so far running smoothly. Customer service is far superior to most apps, getting instant responses and help during setup and implementation. Thank you Raju for all your help - I highly recommend!

WildmanT

2024-06-11

United States

I was having issues with some of my syncing and i used the Whatsapp customer support. Mannu Singh helped me locate the problem and walked me through how to fix it. He was knowledgeable about the product and how to troubleshoot.

I had a very good experience with CedCommerce thanks to exceptional customer service from Raju Sah. He was incredibly helpful, responsive, and went above and beyond to ensure all questions were answered and issues resolved promptly.

excellent 24/7 chat support

They are very fast at respnding and getting you in a meeting, but the listing was incomplete and baffled, the more you sell the more money they make, they basically become a partner, better list it yourself unless you dont want to optimize your listing which is essential to the sales, so I dont know if I can totally recommend.

Excellent technical support. They are very patient and work through issues until resolution.

Groove Life

2024-06-06

United States

It's been a great experience working with this app versus others we have tried before. We've been on it for about 1 year. I would recommend it.

WOLFpak

2024-06-05

United States

App works well. Support team is quick and always helps with any issues.

Essential Bodywear

2024-05-31

United States

My support person was wonderful! I am so appreciative that we were able to hop onto a video chat to go over the set up. I was completely lost and the help was invaluable.

Lovely assistance. Really fast and efficient.

Great customer service! I was having trouble listing my product through CedCommerce, but the customer service representative was very helpful. He's patient and knowledgeable, which made the process much easier.

Good technical support

This was very good and educational helpful experience for me but i still need more training. Thank you very much Nupur.

i need to synchronize a product line to my shopify store, the team support help me with patience and professionalism

I had some issues figuring out how to fill out the attributes for my products. My agent helped me understand what I was doing wrong and stayed with me until they knew I was fixed up. Thank you!

If you have products in your Shopify Store that you need synced to your Amazon Seller Central catalog, CedCommerce is the application to do so. The app has a learning curve, but I think that's more so a testament to the complicated process that is uploading products to Amazon. I had some issues, but Prashant was able to help me out in no time. Solid Application and solid customer service!

Vintagepillowsstore

2024-05-17

United States

they transferred my products completely wrong. I am not satisfied at all, the prices and titles are completely wrong. They took additional money from me outside shopify.

They were quick to respond and were able to guide me through the shopify- Amazon product listing process. The app is very user friendly. I am truly happy with this choice.

Amazon CED Team absolutely phenomenal assistance, I had absolutely no idea what I was doing, being completely new to this process. The team member, was patient, explained everything clearly and concisely for me and voila my products are on Amazon! Absolutely Outstanding

So far the support has been very good. Mannu especially has been a great help. We are hopeful that we can use this app for all of our shops.

Since i started selling on Amazon _Ced Commerce staff have been helping me a lot putting my items on sale on Amazon in a professional way.

We are extremely satisfied with CedCommerce Amazon Channel App. Their chat support is super helpful and quick to help resolve our issues. They go above and beyond guiding us to link our products to have them listed on Amazon smoothly. We recommend this app to businesses who are looking to expand.