MusicIceCream.com
2023-06-12
United States
We were considering various apps, including Smile, Bon, Growave, and Rise. While all these apps are excellent choices, we ultimately decided to go with Bon. It turned out to be an outstanding choice! We had a couple of questions and needed to make minor adjustments. That's when their customer care rep, specifically Genie, immediately came to our aid through live chat. Talk about customer service in the right moment - this is a textbook example! Moreover, the Bon team took care of the small adjustments and minor touch-up development right away. So far, I am extremely satisfied with our decision. Thank you, Bon team! I'm looking forward to continuing to work with you guys.
Shredded Rx
2023-06-08
United States
I've been an Early Bird user of the BON loyalty app. This is by far the best bang for you buck on loyalty apps in the Shopify app store. They have incredible support- you are not just talking to a robot. Daisy and Genie are VERY responsive and also honor loyalty! The app keeps getting better as well. They take every suggestion and request into consideration and if not immediately help you with customizing, within a few weeks you may see your feature requests added into the app. Cannot recommend this app enough!
ChildLedPlay
2023-06-07
United Kingdom
Incredibly easy to set up, support was fantastic (Thank you Genie) and so far seems a breeze to use! Looking forward to getting started
InCarouri.ro
2023-06-04
Romania
A very good application and an excellent team. Thank you for the help!
EScootz
2023-06-04
Malta
Daisy helped me out super fast, with perfect instructions. I can't wait to use this on my website now. Thank you
Born Bonita
2023-06-01
United States
Just installed the App and have been taking my time customizing it. I spoke to Genie and later with Anna which were both extremely helpful! Setting these apps can be extremely stressful sometimes but these ladies made it a breeze!
TigerFriday
2023-06-01
United States
BON app's customer service has been wonderful. Genie and Anna have been working with us every step of the way to get things setup. We will be reviewing further once we have had more experience with the app's functions.
Trust Egypt
2023-05-31
Egypt
the best app .. all you want you can find it there & of course with great support of Anna, never worry!
Huretehnh
2023-05-31
United States
The customer service representatives are incredibly kind and professional. Also, the app offers nearly all its features for free, causing no inconvenience at all. If you ever experience any difficulties or have any questions while using it, don't hesitate to talk to the representatives. They are exceptionally courteous and professional.
Vibesinorbit
2023-05-30
United States
Very easy to use. Ratings do not lie. Also, customer service from BON is responsive and quick. Anna welcomed me to the app and was very helpful. Thanks again Anna!
Eleven-03
2023-05-28
United States
Really cool App. Very easy to setup. I am using the free version and they give you lots of options. I will upgrade because you don't have access to the "welcome email" under the free version but compared to other loyalty apps the price isn't bad. I did have one question about an automated email and Anna was very helpful.
Kona Rossi
2023-05-26
United States
I am incredibly satisfied with the support I received from Anna and the functionality of the BON Loyalty app. The app itself is user-friendly, customizable, and provides a wide range of features to create an engaging loyalty program. The fact that Anna went the extra mile to help me with my branding needs truly exceeded my expectations.
The Resilient Lotus
2023-05-26
United States
Very easy to use and rivals some of the other major companies that have rewards programs. I think you get so much for the price. Integrations are slightly limited but the ones they do integrate with has been ideal when transferring over. I love having the loyalty page directly on my site (nice, clean and laid out) without having to pay for the highest tier for that. Their customer service is SUPER responsive and very helpful. Anytime I have a question or run into an issue the response is prompt and the suggestions are helpful. Cara has been super helpful. So has Ana (really everyone on their team has been awesome. I never had any issues). I love the customizable features as well. I get to use this and have it blend flawlessly into my store's theme. It looks and meshes like a perfect fit!
talube
2023-05-26
United Kingdom
Just starting to use the app, it's user friendly and a lot of customisation. The customer service was great. Daisy was helping me to set up, she responded very fast and gave me the information more then i asked.
MatsuProfessional
2023-05-23
Türkiye
I am very satisfied with the customer service. They help right away. Being able to create your own page is also a very good option.
Wearable Art Shop
2023-05-19
United States
Anna was helping me today and she was awesome and professional and super friendly too. Thank you Anna. I love this app and it helps me improved my sell because my customers love the program.
vaigustando
2023-05-19
Italy
Super App! Tons of customization easily to be setted up. Layout is very flexible. I works good in desktop and mobile. We hope to increase our customer experience. Daisy from the on line support is very kind. She is always ready to help customer.
Daylin Skye
2023-05-18
United States
Thank you Anna for all your help today. So quick and painless! I'm liking my experience with this app!
Bold Canary Boutique
2023-05-18
United States
I had an amazing experience today. I signed up with BON Loyalty and Anna assisted me through some questions I had. Anna was very kind, knowledgeable, and responsive. Best customer service I've had in a while, so I definitely appreciate the 5 Star Customer Service. I look forward to seeing what BON can do for my small business! Thanks!
Sun Ten
2023-05-16
United States
Very easy to use loyalty rewards app. It's highly customizable and the support team is available to help if needed. Very fast response as well...! Anna was very helpful!
BETTER BE BOLD®
2023-05-13
Germany
Super Support und easy einzuführen! Selbst in der Free Version gibt es super viele Möglichkeiten zu individualisieren!
Brixton.Phoenix
2023-05-12
United States
Cant say enough good things about Genie! She is so quick to help with any questions I have had and even helped finish setting up the program for us. Incredible customer service!
Glacé Sakura
2023-05-12
United States
This is definitely one of the best rewards apps! It has many great features and a fully customizable modern UI. The customer service is top-notch as well. Anna was very friendly and quick to respond.
The Fairy Godmother Clothing Co.
2023-05-11
United States
I really have enjoyed this app. Its user friendly and the customer service is above and beyond. I have had a great experience. Customer Service Rep Anna has been fast and very helpful
Credentials LBCenter
2023-05-03
Mexico
Support is quick and efficient. Love how they help you out and the app has pretty awesome features. It works wonders!