Reviews for BOLD Discounts ‑ Flash Sales

We really like this app. Found it very easy to install and use. We didn’t change any code as we didn’t feel you needed to. Have used it twice to run sales and it works like a charm. Would highly recommend if you need to put just one product or your whole store on sale.

Lashkaraa

2018-05-29

United States

The app has bug that sometimes changes price to 0 after disabling sale added through this app and sometimes sale didn't even removed from products even after disabling the sale through app. Upon reporting the issue the app developer told to keep the issue live to check this clearly doesn't makes any sense. We showed them screenshots but they want to see the live issues. They want us to keep the 0 value products live so they check and in the meantime customers keeps ordering those affected products and there's not way to fix all affected products at once. You've to manually update all products because price information completely removed by this app. If you've thousands of products don't use this app. You'll end up fixing most of the products manually that will consume enough time. Their support is terrible and slow. There's no such term priority in their support activities. Shopify agent told us that bold commerce is working on this issue and when we contacted bold commerce through their chat they said the co-worker will be available next day. Extremely disappointed.

Their install links and instructions are garbage. It shows the app as not installed by a default banner even when it's installed, then once you dismiss it, you realize it's just a marketing banner to get you to pay for the install. The install links don't take you to the actual install page, and then it's spread between different links rather than simple step by step instructions like most other Developers. Jacked up my website and doesn't work, it shows as very simple code copy and pasting, but obviously there's more than it, and since everything is all over the place, who knows if I missed a step. Support says they'll probably get around to helping fix it in 2-3 days. Longest I've ever had to wait for support. Makes me appreciate other developers by far...

I'll be honest and admit that there were some template issues. Jay and his team dealt with the problems professionally and quickly. I would recommend this app to all. https://www.kinkytoy.store https://ca.kinkytoy.store

Ariabeauty

2018-05-23

Canada

This is a great app to include as part of marketing tool arsenal. The support is superb too!

Excellent app and even better support! I have a baby gift store and we recently updated our theme and the team at Bold kindly reinstalled their apps in my new theme free of charge and within the hour. I could not have ask for more and would definitely recommend it!

Have being using the Bold Product Discount app now for some time and certainly helps make life easier by quickly picking which items we are going to have on sale, I can assign how much, when they finish and what tags to assign to them. Had some other apps installed that impacted on the coding on the Bold app, i'd emailed their support team, to which Esha and Danni were excellent in not only working out the hard to find issue, but fixed it and also made some minor custom changes so it all worked well on our theme. Thanks heaps guys, Matt @ DoggyTopia www.doggytopia.com.au

Hats off to the team at Bold for your quick response to my crisis! I sent in a request late Friday night and everything was back up and running by Saturday. I use several of their apps and they are well supported! www.dancewearcorner.com runs way better with Bold!

Fotoxposure

2018-05-14

United States

This is one of the better apps out there adjust your pricing with discounts. The support team is always on point too.

Good app and quite helpful for our shop!

Great app, easy to use, and they always offer excellent customer service if there is something I can't figure out.

Fat Buddha Glass

2018-05-08

United States

I use 3 Bold apps and all have helped increase our sales. Product Discount is a quick and easy way to create a sale. I really like being able to set a schedule and the count down clock really drives the sense of urgency. Every time I've had a question I've been able to get support to help out. Really good app that will make your sales bigger and better than ever.

Not impressed that you're not able to set a variant sales price. If your store is user friendly and you use variants please be aware that this app will NOT and they REFUSE to make changes to the app in order to set different sales for the different variants. For example, if you have a product that has 2 variants and the second is just a multi-pack and you want to discount that variant and not the individual variant you CANNOT do that. I've paid for this app for over a year with promises of this addition and nothing still.

Excellent App Very simple and Easy to use

Great app. simple, beautiful. Customer service is just ultra super efficient thanks to Dan!

The team at bold is there to help. They have a lot of people which can get a little confusing but they never let you feel as if they aren’t listening. I️ trust all my bold app integrations and can’t wait to get better and better at using them

This product has great functionality however it has many bugs that have not been addressed over the last year. If you place a large number of items in a discount, the system will often hang or can take hours to apply. Even now, we have a discount with only 9 items and what should take less than a minute has been taking over 30 minutes while we stare a spinning "working" and no way to cancel or restart. So...our marketing campaign is on hold until this program decided to run today (a weekly event) and we're at the mercy of Bold tech support. We can open a ticket but often new tickets now can take over a day to respond so we've lost our window for our Monday promotion. I wish Bold would focus more on making their apps rock solid vs launching more apps and and features. My 2 cents...

Holocuren

2018-04-25

United States

Thanks Abhijid . I'm not very app savvy and you were awesome in your help. I'm up and running. Many thanks, Lorraine

I just watched 2 sales slip through as my discount was having issues mid promotion. No sense of urgency with help support live chat....2-3 days for a "specialist". I used to love Bold, and have many of their apps. However, based on this experience I'll be deleting them. Also of note, production options does not work with product discount showing the real time pricing change. I was told I would have to pay for customization which is silly. So, Bold COST me money, therefore, 1 star review. They lose all of my trust based on this.

Highly recommend! Easy to set discounts. The support team, especially Dan , was great. Thank you

We rely heavily on the Bold Discount App to manage our discount cycles. Love to set the start date and end date of discounts and then let the app make the scheduled changes. We have definitely made store sales because of the ease of being able to make changes to the discount schedule on the fly - and it's so easy to do! We have requested help from support on many occasions, from installing our SALE tag code to bug fixes, and all have been handled quickly and professionally. Our latest bug fix was handled by Dan; he corrected our issue fast and was so personable to boot. We even use this app together with the Bold Upsell app and the Bold Sales Motivator. Nice suite of apps -> Keep up the great work BOLD! :)

Pci Race Radios

2018-04-19

United States

Removing this app because we can't possibly give BOLD any more of our money. The support has been awful, the apps don't work as they say they do and they don't care about our business.

Highly recommend this product and the great work by the developer who is always responsive in a timely manner.

Great, useful easy to use app. Makes setting up and running sales and discounts very easy. When I contacted support for help with a query they were very swift, friendly and helpful in their response and got it sorted straightaway for me. Thank you!

What a great app. This saves me a lot of time from have to do the different types of discounts manually. Thank you