Reviews for BOLD Discounts ‑ Flash Sales

AureousHome

2024-07-29

United Kingdom

I tried removing the discount I had applied and it hasn't applied it to all my products even though the sync was complete. Tried to reach out to customer support as this needs fixing urgently but I'm out of hours - not good enough for an e-comm store. I have uninstalled the app but it has not fixed my problem.

www.indieandharper.com

2024-06-13

Australia

DO NOT USE THIS APP! Installed today and used the 'straight out of the box' discount creator. It has a very simple system in order to create the discount but when we turned it on, it applied the discount, sitewide TWICE. And it did so by changing the physical price on our shopify products (not just front end displayed price). We are losing hundreds of dollars by the minute and you can't reach any staff at all outside of the standard contact hours - no emergency help. You can't reverse their discounts, they have changed all of our pricing!!

Decided in the 11th hour approaching Black Friday that we should have sale prices reflected on our website rather than relying solely on coupon codes like we had in the past. Found this app and installed it and was able to run a bunch of discounts in just a few minutes without any issues. The basic functionality works great right out of the box, if you want to tweak the 'on sale' tag or use the countdown timer that takes more work but all the promo discounting stuff worked great without any effort. A few days later we finally used their install services for the countdown timer and 'on sale' tag to be a little fancier than the standard, and it was prompt and worked well with no issues. Since then I have had excellent support, prompt chat support from an actual developer who was able to immediately help with any issues with how the sale icon or countdown timer were displaying in our theme, etc.

We launched our website recently and used Bold to run our launch sale/discount. [Update: we've made another sale since]. Our business offers to wholesale and retail customers, and Bold helped us stack the sale/discounts. The Bold team were highly responsive, reliable and available to help us sort it out. We feel confident using Bold to run our discounts in the future. Irfan, Kurpa - you guys are awesome!

Update: Let me explain to you I am not putting your app or allowing you permission to my store as I did research on your company and trusted your app. I set up the app set the sale to start at 12:01 am est on Black Friday. It took a long time to turn on all products after 45 min it was finally done. Worked great all day. Then a customer reaches out to me to let me know there is no sale on my website at 6pm est (6 Hours before the sale was set to end) So i looked into it and your app had already turned off the discount/sale I have set for 11:59pm est the same day. A few minutes later I received an order that should have charged the customer $36.99 and sold the item for $9.00. The regular or original price after your sale went off I have $9.00 in the store after researching I found several more. I don't use any other discount services so this was all on your app. Bever in 7 years have I ever had this happen. Your app was working awesomely then 3/4 through the day on Black Friday it cancelled my ongoing sale for the day did not return all prices back to normal. Customer were paying 1/5 of the price is how I caught it. This is crazy.

amazonias

2023-11-23

Belgium

Easy to use, does what it promises. And I like the one time fee as opposed to paying every month. This is such basic functionality that i think it should be standard shopify functionality actually. Great service as well.

Industry of All Nations

2023-11-21

United States

Shoutout to Chandan, who was such a pro and extremely helpful with all of my questions!! We are looking for a solution that includes the ability to discount products specifically at the variant level.

Bidetlity

2023-11-16

Germany

Great app!

I needed help with the app. Chintak helped me sort it out quickly. Staff like him is what makes this app so great!

PYRA ELEMENTS

2023-11-14

Australia

Great App easy to use, we use it for all big sales using collections

Franne Golde

2023-11-07

United States

Awesome app!! A huge time saver, especially around the holiday shopping season!

AV Figures

2023-11-02

United States

I have thousands of products on my store. A few times a year, we have large discount sales that apply to specific products/collections. Bold Discounts makes this possible with ease. The only reason that this isn't a 5/5 star for me is that sometimes, when the sale ends, a handful of products still keep their sale price for some reason. It never fails to apply the sale though, which is the important aspect of the app.

Tremendous help with activating/de-activating flash sales!

Bold makes it painless to schedule discounts. We've used this app for 18 months and have seen a huge reduction in time spent organizing and rolling out incremental key sale periods. We've never had an issue, so I can't speak to the customer service, but that's a good thing! Definitely recommend this app if you're looking for a way to automate your discount scheduling.

Great app that's easy to use, allowing us to set specific discounts for different product groups.

NurseInTheMaking

2023-10-26

United States

Thanks for the great review!

Honestly this is one of the most useful app that we use. Once the items are selected they go back to regular price after the sale is up. It used to take us hours to discount and reprice the items that were put on sale. It is also a wonderful app when it comes to run the BFCM sales as they can be pre selected and scheduled and they end on a specific time. We run deals every Wed using this tool. A must have.

Download the app, they charged me $99, I message for help installing and they don't integrate with my cart app, now they are REFUSING to refund me. This is all within 2 days. STAY AWAY.

App is very robust and does as it advertises very well. Very happy with the app.

Love this app, have been using this as well as multiple others from Bold for years and have always been impressed.

So simple and straightforward. Most importantly, is immensely useful and saves so much time - would definitely recommend!

Great time saver especially with a large amount of inventory. However as others have mentioned it can be a bit clunky, and could use more functionality with filtering and editing different sales. Wish it was closer to $12-15/month rather than $20 but it still has it's value.

We utilize Bold Discounts on a regular basis to help plan and implement promotions and discounts. The app is simple to use and it works well every time. Depending on the number of products, there is a lag in implementing the discount so that it's live on your site. But they have that factored in with a a time estimate to clearly illustrate how far in advance you should turn on your discount. The ability to set the start and end time to the discounts is especially useful.

Does the job but is a bit clunky.

Have been using Bold Discounts for about 4 years now, and it is very easy and straight forward to use. I have had excellent customer service when I crashed my site accidentally, and the team told me how to rectify the problem right away as far as their app was concerned. I have not had any issues since that fateful day. Here's what happened, and it was completely my fault: I had products listed at sale prices on my site, and then I tried to overlay another sale through the app without setting the prices to the full retail price first. This created a loop that spiraled out of control. So, make SURE that any products marked as discounted are not included in your Bold Discount sales. It's pretty fool proof, because the app SHOWS YOU which products are on sale. Since then, I NEVER overlay sales on discounted products (again, the app shows you if it is already discounted), and I pay for a back up service for my site (I use Rewind Backups). I bought the app for a flat fee so I don't pay monthly. I hope that Bold Discounts will do this again because monthly fees can be bothersome to me (I like the pay now and forget about it model).