Reviews for BOLD Discounts ‑ Flash Sales

BOLD use to be great, but they've changed their support, and it's now horrible, do not use, I wish they went back to how it use to be.

Slow and horrible customer service. I wasted an hour with Rajni in the live chat and it was like talking to a brick wall, as he kept ignoring the issues I had.

Easy to use app that we've used for years. Not a ton of frills, but it quite simply works when you need it to. The support team is quick to help, accurate with their work, and a dream to work with. Harpreet and Rajni in particular were exemplary. Highly recommended service.

Awesome app. needed to upgrade to version 2 so i could disable stackable discount codes. But so far so good, reliable and bug proof.

This is a great app. Allows me to set up different discount amounts for different collections...and the sales icon makes sure the visitors see that it is on sale. I needed the code re-installed and within a half hour it was done. Hard to find support like that..... Update: 9/2021: We recently updated our theme to the New Flex theme and it wiped out the code for the discount app. Azm at Tech Support followed up to my email and re-installed the code along with a fix for the previous placement of the sale icon. If you need a discount app this is a good one to use and their people make it better.

FSWERKS

2021-09-03

United States

SLOW... no options, and no stats... used twice and it was a nightmare, every time we had to turn on to test or turn off, had to wait like 30 mins for it to complete....much better ways to accomplish this by simple exports/imports using bulk edit tags etc... and did I mention SLOWWW. Heck I just noticed we been paying for this for years... heck I thought we cancelled it after the trial.. and its $20/month! It's not worth $2/month seriously... and did I mention SLOWWWWWWWWWWWWWWWWWWWWWWW? Will be removing now.

Ticket #1118678 resolved quickly and friendly. I like the app a lot, though wish there were more payment options. I barely use it and so $20/month is a little steep.

Super happy with Bold Discounts (The Sale App). I've been using it for ~ 5 months now and couldn't be happier, both with the product itself and BOLD's customer service team (Hapreet rocks!!).

This app can now quickly add a sale or multiple sales to my shopify store, where as before it was a time consuming task.

I had some difficulty with the settings for my first discount group. I asked for help from technical support and Rajni helped me in a very efficient and friendly manner. Thank you Rajni :)

Jed North

2021-06-17

Canada

Very fast and customized support. Got in contact with a developer in minutes and he resolved our problems within the hour. Shoutout to Harpreet.

This company is TERRIBLE. Their own apps don't work with each other. They update one and it breaks the others, STEER CLEAR! My site has been affected by their adjustments for over a week, and support is VERY slow to respond or to fix the problem.

We are starting to explore more sales options for our customers. When we first installed we had a few issues with discounts showing but customer support helped was excellent and fixed the problem in no time.

The price was increased.It usd to be $14.99.But now is ￥19.99. The app is not working either.I can't find any customer service to solve this problem.

the app not working the new version not working with me, A request has been sent, and is awaiting response,

A robust app with good functionality; has some quirks in usability that you need to be careful for, and might be little expensive for some - but probably one of the better options in a sea of discount apps. What it lacks, it makes up for with TOP NOTCH customer support. shout out to Challi in customer service!

Great app easy to use and understand................................................................

nice, helpfull.......................................................................................

very soon to describe the service I did it recently let's see how everything works this month, then I'll make the right observations

Harpreet helped me fix the issue with strikethroughs not showing up on my original prices during a sale. Very helpful and fast!

I just had an issue with sale banners that were still showing up after the sale was over. I started a chat and within 5 minutes, the problem was fixed with advice for the future! Wonderful!!!!

user support is horrible so far (waiting to see). theme install require manual work, and I asked for help. They responded the ticket quickly, but nothing was actually done properly and no discount showed up.

i just installed the app and still don't know about it but i heard its good and useful but i should try

I would give it zero stars if I could. Very unclear instructions and when I went to stop and restart the sale it removed all items from my sale collection. Removed tags from my shopify site that it did not put there. Now having to manually enter over 1000 product tags. Nothing they can do. One of the biggest sale days of the year ruined.

I installed the app, but discounts are not showing. I use Impulse them, it's shows pending to leave a review. So hope this helps. The UI is nice tho