Reviews for BOLD Discounts ‑ Flash Sales

Excellent App which allows us to switch discounts (offers) on and off large numbers of selected products in groups without having to use spreadsheets or import and export. As others have commented could be improved with a sort and search function for the list of discounts created, to make it easier to find and organise the list. Functionality is great though.

I had a glitch with discount not working properly (due to my not allowing it time to synch). The customer service on the chat was fabulous. A very appreciative shout out to Krupa and Irfan for staying with me for over an hour and taking me through the fix step by step. The app is really handy. I find it slightly clunky but it works as intended and perfect for my store's needs.

Great experience! I wanted to add custom CSS to personalise our sales icon. Using Mohammed Q. at customer service was brilliant and easy! Very swift responses and found a solution in no time at all!

A few technical issues getting the app installed within our theme customer service has been great in working with us to get the issues resolved. Aside from a few hiccups I'm loving the app.

Virkelig rare og hjælpsomme i deres chat funktion - det alene gør deres app anbefalingsværdig. Stor ros til dem :)

Just reinstalled this app yesterday. It charged me $99 and then would not install to our shopify URL. No feedback from support, very disappointed!

The BOLD DISCOUNTS app is a very good tool for quick and easy markdowns on your website....particularly if you have a large inventory. My only complaint hence the 4 start rather than 5 star is that once you have created the discount, there is no way of FILTERING. ie, you may have created over a hundred different sales over a period of time, but there is no way of putting them into any sort of order which would make things so much easier and quicker to manage. Seems like a simple fix in this day and age, but despite a few emails suggesting it over the past two years, nothing has been done. However, that being said, the app does work well.....just can be improved.

Thank you for assisting us with our problem. Chintak was able to solve the issue we had regarding our sales clock. Thank you for the prompt response and action. We appreciate it!

I keep receiving an error 500 all the time on this app which is really frustrating. No way to resolve.

The team help me very quickly to install this app in my shopify store! The app is very easy to use and i can do my discount campains by myself. Love it! Updates 07-12-2022 Just got an amazing service from Brysen. Thanks a lot for helping!

Muy buena aplicación para aplicar descuentos masivos de forma simple y el soporte es muy amable y eficaz para resolver dudas e inconvenientes con la app.

Worst experience ever! The apps stopped working and generated damage on my website, then they sent a message saying that they had a problem and would probably display the wrong prices for the customers.

Excelente servicio, aun no pruebo por completo la app, pero la atención a sido muy buena. Aunque la app que instale al principio no tenía para bloquear el uso de código de descuento en productos con rebaja, Chandan me ayudo a descargar la versión de la app que si podría hacer eso.

Great little app. We've been using it for a few years now and it works great for our needs. We recently updated our store theme and had some issues with the code not transferring over and customer support was extremely quick in responding to my inquiry and getting everything back up and working as it should. Thank you guys!

Can't even use it. I paid $20 just to find out after the first day that my inventory management system would make this app useless for me. I uninstalled it after 2 days, but Bold still got their money. It would be nice if the developer would include some sort of disclaimer stating that the app will stop all of your sales if you use a 3rd party inventory management system.

I've been using Bold Discounts for some years. We've recently integrated our stock inventory with an API connection. Since then our promotions have stopped working. Every morning we have to manually reset all our offers. We sent several emails to the support team at Bold Commerce and we are extremely disappointed with their support. Firstly we were forgotten about and now we've now been told that it could take a minimum of 2 weeks just to investigate!!! This is not good enough especially when its a business critical problem. Extremely unprofessional and unhelpful. The app was ok when it worked, but I suggest that you don't download due to their poor after service.

The app works very well and does what we need to do. Creates a Sales tag and countdown timer and more importantly we can choose which products we want/don't want on sale. The version here is Version 1 which worked for us but we wanted some of the features in Version 2. We requested for Version 2 to be installed and they helped us every step of the way. The Bold Support team helped us install the app on our 3rd party theme and did an excellent job. Support was quick and addressed all of our concerns.

Unfortunately cannot be used alongside a third party inventory management system, it's a shame we weren't told this from the start.

Went to install the app but there was an error installing. Server error apparently. Deleted and retried a couple of times and same issue. Couldn't get into the app to do anything. Deleted once more and moved over to a reliable app.

I would need 2 of the BOLD apps to offer a free product with another one or offer one at % cost. I am a small business and its is far too expensive for my small business with about 2 offersevery 3 months

Useful, Phenomenal App. I can use this to skyrocket my sales by offering discounts. Irfan from Bold Discounts Customer Service is excellent in his help to setup the app and troubleshoot any future issues that arise. I appreciate Irfan. It would be amazing if the Duplicate Product costs changed automatically with the Original Product price change. Currently I have to turn off the Discount and Turn it back on, then go into the Bold Upsell app to manually reconfigure all the Upsell offers again. The duplicate product price automatically changing would be better than this manual method.

Good app in theory - sets up a discount separate from the discount codes on Shopify. This creates potential for abuse by customers who can use existing discount codes to stack two discounts. This needs to be fixed immediately.

I used the app last year and had some issues that were finally resolved. This year, Irfan helped me instal the app. He was professional, polite, tech- savvy and very helpful. I hope everything will work smoothly when it starts tomorrow. Thanks so much for all your help Irfan!!!

Work Authority

2021-12-01

Canada

Terrible app and terrible support, the app would not turn on properly for black Friday (variants wouldn't sync - had to reach out to support to trigger it). When it did turn on the app applied discounts twice (which caused a lot of havoc with customers and our stores). I set up the date range for BFCM and the app also didn't turn off properly so now I have to go through and manually update the prices back to their original in Shopify. Terrible app and terrible support, the app would not turn on properly for black Friday (variants wouldn't sync - had to reach out to support to trigger it). When it did turn on the app applied discounts twice (which caused a lot of havoc with customers and our stores). I set up the date range for BFCM and the app also didn't turn off properly so now I have to go through and manually update the prices back to their original in Shopify. Reached out to support several times and the issues were not resolved.

The support Daniel and Jeff, are helpful and everything is sorted out swiftly. Strongly recommended.