Reviews for BOGOS.io Free Gift Buy X Get Y

I was having trouble getting it to work and when I contacted SUPPORT, they responded in a few hours and got it resolved!

YCL Jewels

2020-11-29

Australia

This app has performed better than we could have ever imagined. Robert was SO helpful & responsive, & really went above & beyond to ensure we were perfectly set up for our Black Friday sale. We offered two tiers of gifts on our website. So happy to have this app now part of our website.

We downloaded this app as a last minute decision for Black Friday. We were very impressed with how quickly we were up and running, and the free gift was a great incentive for purchases for Black Friday. Would definitely recommend.

Really impressed with the support. They are quick and fast and accomodating. The app interface could be improved to be more clean looking and clear, but other than that I recommend this app.

Edgevale

2020-11-27

United States

great app. very prompt support. this app requires some simple edits to your liquid files..ours wasnt quite as standard. opened a ticket and they went in and set it up completely free.

Have installed on two Shopify stores. Great support and works great. Lots of options for price thresholds, product thresholds, etc.

Easy to use free gift with purchase app with an excellent customer service team and attention to detail. Highly recommend!

Very usefull, high convertion, and simple to use app. Fast and kind customer service that answered even in the weekend!

Great app and even better team. Appreciate the support they have given over the last few days in installing the app!

This is one of the best apps on my site. It does exactly what I need it to and the support is amazing. I've switched themes and each time they are there to help me quickly.

MWPolar

2020-11-23

United States

Really great app. Works as it should. Really appreciate the fast and helpful support they provide after installing the application.

Installed for Black Friday promotion. App does everything we want it to out of the box, impressed by the full feature set. Developer was very prompt with assisting with initial installation and making adjustments so it displays properly on our theme.

Good Dog People™

2020-11-20

Singapore

Worst experience ever. Installed the app but didn't work. Asked for help and there was no response until a review was given and they responded. Did some customisation work on my theme without backup and broke some codes, resulting in carousel, menu and cart issues which affected our store conversions for a week. These issues were not brought to light until Secomapp highlighted to me, claiming that they stumbled upon these issues but they're gonna fix it out of goodwill if the neg review is removed. Review was removed but errors are still not fixed. Secomapp suggest I get a dev to fix the errors. Out of desperation, we have no choice but to back date the theme that's two versions before since Secomapp didn't back up the last theme version. There's also no clear instructions on uninstallation despite asking for it on 12 Nov. Horrible experience. Use this app at your own risk.

Zatural

2020-11-13

United States

This is the second Secomapp app that we use on our Shopify store. Secomapp is really good to work with, and they always respond to my issues within 24hrs. Their free gifts app has been a great addition to our store. Any issues that we have had they have been able to help us solve them. The only downside is my business is in the USA, and I'm pretty sure Secomapp is in like India or something because they only respond to my emails when I'm sleeping.

Our customers love free gifts and we love the UX of the cart when the gift shows up. It looks very good! Update (11/11/20): the developers have been so helpful! we recently installed a slide-cart app that didn't initially "play nice" with this app, but the developers worked together to get them to integrate! So impressed with their service!

This app is amazing, and the customer service is incredible. They replied quickly and fixed all problems I had in no time

Well designed and functional app with tons of customization. More than excellent and very fast support.

We use this app quite often to have free items added to the cart automatically and have rarely had any issues with it. If we do, support is quick to jump in to help or fix anything that arises!

Novex Hair Care

2020-10-27

United States

Once all the coding is done the app works amazingly. Their customer service is very good and efficient.

The Base Collective

2020-10-22

Australia

This app has been really easy to install and works a treat! It automatically adds our free offer to the cart which is exactly what we needed. Support has been incredibly responsive and helpful as well - very much appreciated!

Thanks Brian! for your great support and quick response on my each and every mail, got the resolution as per my requirement.

The app is easy to get started and to create campaigns. Great support, quick to respond and very helpful.

Olive and Linen

2020-09-26

United States

This is a great app to offer free gifts automatically at check our. The free item get added to the cart as soon as the target threshold is reached. Besides this, a message is shown until the threshold is reached to motivate the customers. The support by Secomapp is great as well.

I'm impressed with this app. It lets me create free gift offers which will be automatically be added to the cart page (this is essential to run promotions through Google Merchant Center). The app is installed by the friendly team who will customize it for you (big thanks to Louis Tong). Recommend.

Brian is very helpful and his reaction is very fast. So it nice work with him. The app is very proffessional