Reviews for BOGOS.io Free Gift Buy X Get Y

Brian is very helpful and patient and answer very quickly when I contact him. Thanks so much !!!!!!!

We had some speical requirements for the app to work because all our product data comes form an external ERP-System. The Secomapp Team assisted us perfectly and helped the free gift to work without any problem. Very great service and helpful support, the app is very recommendable.

Easy setup and very good technical support. The app is perfect and complete. We are very satisfied!

Great app, and excellent customer support. Our customers now get a choice of free product after spending €80 :)

Free Gifts is a wonderful app. It does exactly what is claimed and provides the perfect solution to our needs. It takes some work to get set up the way you want. Our site is built on custom code so we don't allow app developer access but Lea and Louis - the support team - were very helpful in offering solutions. The .css file was easy to understand and customize to match the appearance of our site. We had to make very few changes to the .liquid file to meet our needs. The app easily handles the 12+ levels of cart totals we have which include more than 60 free gifts. Output to our order forms is also completely compliant with our needs. Thank you Lea and Louis! Well done!

Great app, helped accomplish what we needed when running promos. Brian helped customize what was needed, amazing customer service!

KOIOKI

2020-08-07

United States

By far the beat gift app on Shopify. Believe me... I tried them all! Support is excellent and the app is so simple and easy to use. Definitely recommend this app to anyone who want to give free gifts to their customers.

The Free Gifts by Secomapp is extremely powerful. It has tonnes of features that worked well for our needs. We needed an application for one of our annual sales and this app solved inventory, the ability to choose a gift, and integration with our current theme. I would highly recommend using this app for any gift related purpose. Thank you!

I used this app to create Free Gifts.It is the perfect solution for what I wanted to achieve . Excellent Apps.

Used the app to create multiple bundles on my site. This was the only app that I found that had all the functionality I needed. I installed and deleted literally 7-8 apps before settling on this one. Its back-end interface maybe a little lacking, however, give it a chance and you will not regret it. Works smoothly and with a great customer service team to back you on any request. They cleared out all the "bugs" that came up during integration on our site within 2-3 days. HIGHLY recommend.

Really not good. The app creates a free variant on our website that is visible on our website, we tried to hide it many times but there is nothing to do. People can hack it and add free products to their orders. We have contacted the app many times without any chance to make it work, we paid developers to work on it but there is nothing to do...

I used this app to increase my sales with BOGO, promotions and discounts, and my customers really love my store and products. Besides, it has a really fast & excellent support !!! thank you guys !

Really good app. Works pretty well. The customer support is amazing and helps with every single problem.

Super easy to set up, had a problem out of the gate (user error) and their customer service was great.

Good support, Great function. The good thing about this app is that you can expect speedy improvements.

DERMA E

2020-06-19

United States

I have used this app for more than 4 years and we get so much ROI from this one app - it is great. I also really like and appreciate their fast and responsive customer service. Their team have made many customization to app for us.

I used this app to help me do a bundle sale, it's very helpful, I have my 1st order on air within a day after its been set up. The tech support is instant helping me with the CODE.

Great app! With it I made absolutely all kinds of automatic discounts that I wanted and launched them at the same time, which can not be done using the standard options in Shopify. But the most important thing is support. This is the best support service I have ever met! The response to my request was quick and moreover I received absolutely all the changes that I requested and even more! Definitely I can recommend this application to everyone. It is worth every cent.

App is good and does what it says. Overseas support was slow - we lost a full day with each response as they asked for "access to my store" repeatedly. You already have it - just *check* before requesting again. Our gift was not showing up as a choice to select in the app. I finally gave up on support and just created a new product to fix myself. It would be nice to be able to customize style of the Cart message - this is in their CSS so u cant modify.

Was not a great experience. The interface doesn't initially align with store design. Even with support trying to fix fonts and colours, it doesn't look professional on my customer's end. Then removed the app and it got messy. Code left everywhere. App creates free variants alongside normal variants that were left live on the store. Had customers buying 'free' items before I could find them all! Angry customers wanting to know why they couldn't get all their multiple free items they ordered. Never really got to test how well the app functions in-cart. Thankfully I had backed up the store and could revert, but had to manually scour every product to delete all the free variants!

Using this app to offer a piece of artwork of the customer's choice for every bag purchased. It is smooth and works well with my theme, Flow. There were a few issues, but Secomapp support quickly fixed things, even over the weekend.

Very poor customer service, the app created a whole bunch of errors, big mess. Will not use this app again.

Great app! looks beautiful and great service. Thanks Brian. Highly recommend. It looks exactly the way I want it

PerformaSleep

2020-04-24

United States

We use this app to add free gifts for specific product variants. I was having trouble getting everything configured correctly, but I reached out to support and they were able to help with a pretty quick turn around time. Much appreciated and our store looks great.

This app enables me to automatically add free accessories that comes with my products. It is very reliable and the customer support is awesome.