Reviews for BOGOS.io Free Gift Buy X Get Y

it is quite straightforward on the surface yet not really bu the customer service help was really useful and it allowed me to achieve what I wanted to implement. 5 star for customer service!

Not many digital savvy staffs in my team so the help on chat really helps. The service level is very high, quick response and solutions.

Great app for gifts, and a fantastic support, very helpful and friendly! Will help increase conversion rates.

The support team is great. They were so quick to respond, so helpful! It is a very good app and I recommend it. サポートの対応が早くてとても助かりました。 とても良いアプリなのでおすすめです。

GWP programs are crucial to any business. It's been a challenge finding a good app and although this one isn't the most user friendly, the support team is incredible. I can't say enough how supportive Robert is. He responds immediately and provides recommendations or resolves issues asap!

This app requires the developers to add liquid code manually. I had 2 days of back and forth communication with Robert who said that even though they were on holiday, they would get it done, unfortunately he just ghosted me for 3 days, which caused us to scramble last minute to find another app at the last minute. I see others have had good service experiences but unfortunately our experience with this app was frustrating and disappointing. (I wouldn't have left a review, but Robert has sent 2 automated emails in the last few days to ask for one -so here it is).

3DUPfitters

2021-02-12

United States

I installed it and couldn't get it to work and so uninstalled it. Unfortunately according to Shopify Tech Support it added code that completely hosed my shopping cart. This made me lose 1/2 day of sales while Shopify support walked me through removing their code from the liquify files.

This app has several great functionalities. And the support team has a quick response time. They even customized the Check Out banner for us which was a nice surprise.

This excellent APP and technical team solved all the problems of installation and use for us in an efficient and timely manner. Secomapp covered almost all the promotional offers we needed. 5 our of 5 for this one!

Robert really helped me a lot, he's kind and helpful, helped me resolve my app problem, I will say he is good :) Five stars ~

GREAT CUSTOMER SUPPORT - instant reply, perfect service. I love it! Free installation and literally no effort whatsoever

Support help me a lot and fixed the issue immediately ! One more thing I like, they have live chat support, no need to wait.

Love the app. Used to increase AOV with special offer on checkout screen and automatically adding to the cart once they hit the threshold.

I used this app for a free gift promotion and it works great. The support team is really quick to answer and helpful.

Great app, helped accomplish what we needed when running some extra apps. Brian helped customize what was needed, amazing customer service!

The app works perfectly. ‎ ‎ ‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎

Horrible experience. They completely messed up my cart and when i add products to the cart, it doesn't update. Reached out to support and they said they backed up my theme, but they backed up my theme incorrectly. All the changes made were also in my "backup" theme. I had to manually revert all of the code they made and guess what, it all started to work again. I spent 3 hours trying to fix all of this and all customer support said during this time was that it wasn't their fault. Well I just fixed it by reverting all their code, so yes, it was their fault.

Honey Play Box

2021-01-15

United States

An excellent App that works very well with our website. The developer of this App provided a great service, helped us set up the App in a timely manner, and met our business needs. Highly recommended！

I am rating it 4 star since I haven't explored all its features. I haven't even use it on actual or live promotion so I cannot leave enough feedback for now.

CRISLU

2020-12-18

United States

This app is fairly easy to use and whenever I've had issues with liquid code that were above my paygrade, the developer team was able to fix my issue quickly and effectively.

Ultimately we were unable to use this app because it conflicts with Shopify Scripts. However, I will say that the customer service team was very responsive when it came to both installing the app as well as then uninstalling the app from our store when we realized that there was a conflict, so credit to them for that!

STAY WEAR

2020-12-15

United States

Great app! Had some issues when starting but the customer service team resolved all my issues with getting our setup correctly working on our website.

I really do love this app. It's easy to use and great customer service from the support team. Highly recommend.

Super easy app to use for free gifts , implementation was simple + quick and the customer service is great + speedy!

Great app. Helped me add free gifts to cart. At first it was confusing how the app interface is, however, their support team especially Nicolas is AMAZING and quickly helped me through installation. Very easy to use once you learn the first time! highly recommend