Reviews for BOGOS.io Free Gift Buy X Get Y

The customer service is amazing and really responsive, yet to use the app though. Fingers crossed! Thank you.

Fantastic customer service, by far the best one ever. I just signed up tonight, so I don't know much about the app yet, but I will leave another review on the app after awhile. Again, thanks for the best customer service.

Great service by both Robert and Brian. Fast, helpful and patient. Quick turnaround and helped troubleshoot on different browsers too. Great customer service. Thanks team!

A good app to offer free gifts with different conditions. The support from the developers is also quick to iron out any issues and develop features to optimise them further. I would recommend this app for anyone looking at going a step forward from the Buy X Get Y native setup on Shopify

The app was great , customer no need to add the free gift into the cart. It's automatically added free gift when the orders meet condition. The support team ( John Nguyen , Robert, Brian) very helpful to fixed the issue.

This app is great! Super easy to set up and use. Robert from customer care was so efficient with helping in the set up process. Very basic app that fulfils its purpose perfectly!

NEST New York

2021-03-26

United States

App is used mostly for gift with purchase promos and it works well. Customer support goes above and beyond to always help - Robert is always awesome.

Secomapp has AMAZING apps! But what's even better is the Dev who answered every question and fixed any issue I had, immediately! I'm so impressed by the customer service that I recommend EVERYONE to download and try their apps because if something is not working properly, it will get fixed to your satisfaction and for me that's key in downloading an app. Thank you VERY MUCH Brian Lee you and your apps are truly are AMAZING!!

Great app but the support team is even better. Robert, Louis and the rest of the team are always on hand to resolve issues very quickly.

Love the app! and the support team is awesome. Thanks for helping us reach our goals and increasing our AOV!

Great app. Support is pretty awesome too. Surely free gifts help conversion rates and love how this one functions for customers.

Great app and support. All my questions answered quickly and got a lot of help setting up my promos.

This app is brilliant and the help provided by the support team is excellent.. though it is perfect, a little more improvement will make it the best.

The support staff are very helpful and reply super fast via online chat. This is the best free gift I have found so far. My one hope would be for there to be a pop up button of the offer on the shop page rather than only the banner in the checkout.

We love this app so much, it is so user friendly & functional! The support of their team, especially Robert is incredible :) Could not recommend this app more!

Thank you so much for the consistent and prompt support! It helped us greatly to resolve our issues and questions on the same day. An improvement point would be to make the app easier to understand (some settings are too wordy / unclear). It'd be great to make it less wordy with clear explanation of the function (e.g. in mouseover text or smaller font).

I really like this app. The support team response quickly and always fixed my problem immediately. Robert is really nice to answer my question every time.

Excellent app. Does the job! Outstanding customer support. Everything was up and running within 15 minutes. However, I wish there was a way to set it up by myself.Still very fast support response.

Customer service was great and set up was simple! Excited to utilize this for future sales and promotions!

The support is great! In a few hours they answer you back and they fix the problem. :-) Fully satisfied with it!

I have just implemented this app on my second store as well now with the help of Robert and Louis. This service is really something else and it shows how dedicated this team is to providing great support for their users. 10/10 in all areas for this app. :)

Very fast and helpful support, sorted out the issues I had with the app on my store and is definitely worth the premium.

This app is very useful and the support was so enthusiatic, giving the promp and solve very quickly, especially Mr.Robert, thank you alot for helping us.

The support for Free Gifts by SecoMapp is truly great. The responsiveness of the support team as well as the speed at which the developer team works has allowed me to focus on other features.

Seriously hands down the best customer service! The app seems to be able to do everything that I need, it's simple to use and as someone who is slightly umm technically challenged, the support was top notch. I managed to get exactly what I wanted and needed in minimal time supported by friendly and patient staff. I really recommend this app! Oh and Robert is awesome!