Reviews for BOGOS.io Free Gift Buy X Get Y

Good Support! Fast Response and fix the problem quickly!

nice app with many features, I installed it for my 3 stores and all working well. Support really helpful and very friendly, don't forget to request them to install code for your themes whenever you change to new one.

I certainly did not have the same experience as everyone else. What happened is that one of the developers created a freebie variant for one of my products. Before I had a chance to test the app, the freebie product was NOT hidden from my store, allowing 2 customers to successfully add that product to their cart WITHOUT satisfying any of the conditions for the freebie. After explaining the problem to development, I removed the freebie product and asked them to go over their changes again. And they did - and AGAIN they added a freebie product without later on HIDING that product from the store, AGAIN resulting in customers finding the freebie, and adding it to their cart. A few orders had to be canceled because of this carelessness.

Nice app , easy to use , we highly recommended

We are website designers and developers and we have looked at all the buy 1 get 1 apps on the app store several times over. When we came across the Free Gift App it is by far the best app out there for BOGO promotions. It is easy to use for the novice individual and it makes BOGO addition to the website very easy for a shopper to take advantage off. The support we received from Secomapp has been excellent! The only thing I would say is that the name of the app can be a little confusing otherwise we would have purchased this app sooner.

Rms Beauty

2016-03-23

United States

I love using this app for promotions on our website. It really helps cut down on the customer service questions and issues that we've had in the past before using the app. Easy to use and support responds in a timely manner if you need them. I would definitely recommend.

Great app & support. John is really good in what he does and it has been a pleasure working with them.

I'm giving this 5 stars because their support is awesome. The instructions aren't THAT helpful because each theme is different. They worked with our theme which had a number of varying implementations. The Secomapp team was very flexible with us, entering their code into our theme quickly.

If I can give the app and the team 10 stars, I will. Great app, really increase my conversion rate. Highly customizable, and works very smoothly. You know, there are lots of apps out there look good, but not after you get them and realize that they doesn't work as well as they promised or as you wished. Not this one. And the team is extremely helpful and responsive. Always willing to help and solve code-newbie problems I had.

Support was great and the app is super too. Fairly flexible and with a little thought and planning, can really help to increase sales and customer interaction in-site. Fab!

Friendly reminder - please do not install this apps by yourself. It is quiet technical and please wait for the team to help you to do so. There was an error when our content team try to install and errors occurred, the FREE GIFTS team then tried very hard to get back with us to help and support. Thank you very much and hope to give a more positive feedback after we really try the apps.

Great app , great support 10/10 :)

Support is always fast and good, they install everything for you and make sure their app is compatible with your OTHER apps -- not all app suppliers would do this. Price reasonable and functions are useful, they also customize the display of their functions to suit your theme at no extra cost. We have used it for almost a year now and no major problems so far and bugs are always fixed in no time.

Fantastic support, up and running quickly and I didn't even have to mess up my code a few times to get it right like other apps... seems to be doing the job and looks very professional. Highly recommend.

Brilliant App. Fits the bill perfectly when wanting to add 'Buy X and get Y free' functionality into the website. Kudos to the customer care staff and developers as well for swift work. Very happy with the choice :)

John literally set this up in 1 second for me. Love this app. Great Customer service. You da bomb John.

Blk Blu

2015-12-07

United States

It started out rough with the communication but they go above and beyond in ensuring the job gets done quickly. It's better than the other app as customer service is key and this app and the co-owner kept consistent communication! Hands Down on customer appreciation and resolving issues.

Great app. Fast, free installation was very much appreciated! Used for our weekend of holiday deals...easy to set up, worked smooth and as advertised. Thanks Free Gifts!

The app is great. I tried their competition and chose this one. It does just what you want it to. Even better than the app is the support. Stephen went above and beyond to install the app and to help my shop run smoothly. He removed some inactive code from another app that was slowing down my site. I could not be happier with the service and I'm so glad I chose this app!

This is awesome, A very powerful and easy to set up marketing tool. We have been using it for some time and the take up has been excellent. It is a very worthwhile item to have for anyone wanting to give something extra for customers to remember them by. Thomas and the development team are always on hand with fantastic support. Nothing is too much trouble and I will recommend any work that they do

Great app and great support! Love it!

The support team was fast and helpful and got my app set up quickly.

We use this app for weekly free gifts on purchases over a certain amount. It works well and we are able to schedule the free gifts ahead of time. There have been a couple instances where the app seemed to glitch and not provide the free gift but customer support usually responds within 24 hours.

Primitiveskate

2015-07-08

United States

Good app and good service. Does what it's supposed to do.

Good app in theory, but glitchy and not worth the money - $15.99 is FAR too expensive, particularly for something I will use only a few times a year. Some super-frustrating glitches include: I have to delete the gift product and recreate and re-upload them because after the offer ends, the products become mysteriously "unavailable" and not even Shopify could repair it. Also you have to rely on customer honesty - I set it to give a free gift for purchases over $16, which it did, but if someone had only $4 in their cart, and added the free gift product (which was full price $15), then they got it for free instead of paying full price even though their cart did not total $16. Aww, so very tired of sloppy apps :-(