Metaldetectingshop.com
2021-09-06
United States
Best support I have received from any app company on here. I had a few issues with speed and a minor issue with the banner. Fixed them all quickly. Thanks!!
87MM
2021-09-02
Japan
Robert and Louis of the development team is perfect! I asked to customize the application and then they were so kind and fast to solve my problem. I recommend you guys to give some gifts to your customers.
PEAK HORSE
2021-09-01
Ireland
Great experience, very helpful support team, chat option is brilliant- there is always someone who can solve any issue fast. Five star for sure!
Laneige Malaysia
2021-08-31
Malaysia
Brian & Robert has been very helpful to support throughout the process for our gifts setting in our store . It also help us to prevent customers from ordering gifts from our store.
Bottomslab Global
2021-08-30
Singapore
Trix is a really helpful customer service guide! She is quick to respond and very helpful for different queries. The app is also really helpful as it serves different options for us to give free gifts to our customers!
Nid de rĂªve
2021-08-30
France
I'm using the app since 5 months and honestly it works perfectly. The user experience is great. But what I prefer in the app is the aftersales service, the chat is great, and people working there are always happy, fast to solve your issues and professional. Special thanks to "TRIX" on the team :)
2021-08-30
Belgium
Great Help! very nice support team and always a very quick answer. Problem was solved after 30 minutes.
2021-08-26
United States
Their support is top notch- Daniel & Robert were incredibly helpful in answering all of my questions around gift set up. They helped troubleshoot some issues we ran into in a timely manner to help ensure a successful gift launch. Would definitely recommend this app based on the level of service and support I received.
2021-08-25
Philippines
Robert and Louis provide a good service and answer all my inquiries about their app. Hoping that your app will help us boost our sale. Thank you.
ALLYOUNG INTERNATIONAL (MALAYSIA) SDN BHD
2021-08-19
Malaysia
Very helpful and responsive of their technical support to check the issues of our store. Got settled very fast and it's a good app to use. Highly recommended :) Thanks Trix and Ellie for your help!
Bigflex Lifescience
2021-08-15
India
i really love this app. After research some most app i found this . This is a wonderful app the performance of the app is really Stunning. A part from all these i really appreciate the support of the team. Even weekends also they support their best, i never seen such a cooperative team.. Amazing Customer service...
We Might Be Tiny (US)
2021-08-15
Australia
It's a great app, does what it needs to do. Would love some more customisation features in terms of the GUI but overall happy with it. The customer service is amazing.
Nano Singapore Shop
2021-08-13
Singapore
I used this app to help me do apply free gifts function to our website and also request other assistance regarding some issues I faced. And they responded very fast and well handled the issue with kindness and patience. I highly recommend this app!
DELENordic.com
2021-08-13
Finland
great support team! Had one small issue, they replied within minutes and helped me resolve the issue quickly.
ShaverHub
2021-08-12
Australia
Recently installed this app to run a promotion to give away items for sales over a $ threshold. The setup was intuitive however I did have some issues getting it exactly right. The support team stepped up and went above and beyond to get the app working exactly the way I wanted. The support was immediate and very understanding. Cheers
SENSHA
2021-08-12
Australia
Great app to offer multiple campaigns to our customers. Supports we get are responsive and professionally done. 100% worth the cost
Veinz
2021-08-10
United Arab Emirates
customer service (Trix) is really helpful and professional and solved my query easily and professionally
Affirm The Word
2021-08-08
United States
This is a really great app!!! I love all the free gift options/settings and Robert was awesome for mostly setting all this up for me. I first installed and then deleted this because I could not make it work-but I'm sooooo glad I gave it another chance and let them do the setup.
Conscious Chocolate
2021-08-06
United Kingdom
Excellent support team, quick to reply (with Live Chat). Customised my offer for me no problems at all.
Orlane Paris
2021-08-05
France
The perfect app for free gifts! AMAZING SUPPORT! thanks to Robert and Louis for their precious help! 100% recommend them
SOCIE Select
2021-08-05
Taiwan
It's a very useful app. simple and easy to set up. The support team reacts quickly and efficiently. NICE WORK! WELL DONE ~
Abundant Natural Health (US)
2021-08-05
United States
I used this app for a Buy one Get one Free promotion. Had issues to begin with but Trix from their support team was brilliant in assisting to get everything running smoothly.
Beforeyouspeak Coffee
2021-08-02
Australia
I used this app for a GWP promotion and worked really well. The support team and the developer we excellent in helping us deliver a seamless campaign.
2021-08-02
United States
The Free Gifts App by Secomapp is a super flexible and feature rich discounts solution for your store that goes way beyond what is built into Shopify. Through setup, the Secomapp team took care of us every step of the way, offering a personalized service that was second to none. The Secomapp team is talented, knowledgable and absolutely a trusted partner who truly cares for both their customers and their product.
Davines Malaysia
2021-07-29
Malaysia
The app is great to use with different types of gifting rules and possibilities. Future consideration to add-on the apply promo code to redeem a free gift to the cart will be great.