Reviews for Better Reports

This app makes very detailed reports very easy. The customer support is also right on point and very responsive.

Better reports support team are amazing. They are always quick to reply with amazing useful customized reports. I really appreciate their help, their reports help to solve alot of issues and keep things organized.

100% the best Shopify app I currently use. Customer service is second to none and is a crucial tool for our business.

Best customer service! Quick to respond and super accommodating with custom reports. Highly recommend.

Pretty handy and crafty app, in comparison with other similar apps tried this one seemed to shine the most! If you are in need of some datacrunching, this might be of great use to you. ;-)

I am blown away by how good this app is. What used to take hours to mine for and report on takes mere minutes. Not to mention the supportive and helpful customer service. They are quick to answer questions and can help your reporting when you get stuck.

As an experienced retailer it's been hard to find a no nonsense / intuitive app where you can manipulate data and report on all fields available in Shopify. This is a one stop shop for everything from sales / customer / inventory / margin (and more) reporting. If something isn't available they will add it. The support so far has been outstanding. The app isn't pretty, but nor is excel so I don't mind. It's also not cheap (I'm paying the full subscription) but happy to pay as it's saved so many headaches.

They are GREAT to work with. Always answer my questions promptly. We are new to this and I can be a little annoying.

The app support is incredible! They are so quick to respond and help to get the exact custom report that I need.

Better Reports is an incredible app that has completely revolutionized the way we do reporting across our business. The app is very intuitive, and the support team is very responsive and able to assist in the creation of any custom report.

We LOVE this app!! it is sooo useful and the support is AMAZING!! Thank you for enabling us to have all the answers to our crazy hectic store and orders at our finger tips :)

This is a great app, the customer service is absolutely amazing! Anytime I need a special report, I ask for help and then they set it all up for you pretty quickly.

Better Report has really improved our shop. They set-up many custom reports for us for us to help track customers buying habits. They can pretty much measure anything and once the report is built you can run it whenever you want. This is helping us to tailor offerings to certain customers. We now know if a customer purchases x then they are likely to buy y. This helps us target promotions. My recommendation would be to take advantage of the 14 day free trail. Ask the support team (they are very responsive) to make your dream report and see how you like it! Nothing but good things to say about this app and team.

SeaVees

2021-03-09

United States

The single best app in Shopify. The power and flexiblity combined with the speed and helpfulness of the support team are exceptional. Shopify could spend hundreds of thousands of dollars building out the functionality that this app offers and wouldn't come close to it. We have the reports connected to a full Business Intelligence dashboard in Power BI that provides information and analysis to the whole business. Thanks BR team.

I had a very quick assistance which is exactly or even better that what I asked for !! Thank you so much Rishika !!

I was looking for a report to give our business insight into our fulfillment performance and Better Reports' support team built out 3 custom reports for me in less than 12 hours. It gave me exactly the information I was looking for and couldn't have been easier.

Tried out better reports, got overwhelmed with the options. Sent an enquiry to customer support and got everything I asked for and more answered! Kritesh is probably one of the best support person I have ever came across. Wish they are able to pull out reports from advertising platforms as well. Nonetheless.. Great product, great team, more efficiency for us! Kudos Better Reports team.

Great for all reports, even PayPal transaction IDs, we are delighted. Can only recommend the app. Thanks!

This is a very useful addon for analytics and reporting. We needed some more detailed custom reports and their customer service was excellent and fast. Helped us setup custom fields to pull out order receipt metadata which were not initially available.

Great customer service! Helped out with several questions I had and definitely made reporting and analysis simpler and more efficient.

Kritesh took the time to thoroughly understand and explain everything to me and fixed my issue. Thank you!

I used this app to get a report by state, to simplify paperwork necessary for business license renewal, and tax filing. Keanna Driedger really came through for me, by creating a custom report for me!! THANK YOU SO MUCH!!!

brilliant app. the customised reports is already saving time and money. Absolutely FANTASTIC customer service from Kritesh.

Great support! Always really quick to assist, thanks for everything. We are using a custom report to help with our back-end system.

The best reporting tool for shopify. Can create quite unique reports, that no one else can do. Kritesh is the best guy, helped a lot. Recommend