Reviews for Better Reports

I have no doubt they'll get to 5 stars, the only things that warranted 4 stars today were the occasional issues loading changes to reports and the overall visual appeal/user-friendliness. Takes a bit of time to figure your way around, but once you do it's a very valuable tool that works well with other apps. Customer service is top notch as well with speedy, friendly responses to any questions/issues and oftentimes can create the report you're hoping for. Would certainly recommend.

This is the best app in the app store. I cannot stress enough how good the customer service is and the amount of time and effort that is put into getting the data exactly the way I need it. THANK YOU!

I am still new to this app but so far it it really helpful!. It is very useful in breaking down my sales in to each product category which aids in creating open to buy plans. There are TONS of reports that I haven't even looked into so I'm sure I'll only find more uses as I go but even just the two reports I'm currently using make it worth it. My only negatives I would have is that it really annoys me that they increase the plan price based on my Shopify plan. I don't understand at all why that is the case and it seems like they are just forcing me to pay more for the same product which is very frustrating. Also, I have to mention the support I have received has be exceptional! They have been vey helping with getting me set up with custom reports and schedules tailored to my business needs. That being said I would like to see support be available via chat like some of the other competitors out there as opposed to just email. I'm guessing this will come available as they continue to report. Overall good reporting features with a very helpful and friendly staff!

Tons of options. I am still learning my way around setting up the reports but if I have an issue they have the best support, and always quickly provide me detailed instructions on how to set up what I wanted to do, and go ahead and set it up for me to see how the end result looks too along with the walkthrough on how they did it, which is a huge help

Extremely useful app and even better customer service from the support team with no custom report to hard!

I asked for a custom report to allow me to see collected taxes by county for my state. Better Reports responded within minutes with just the report to help me run my business. I will definitely be using Better Reports!

great customer support, I needed a custom report I didn't know how to setup and my email got answered in less than 30 minutes. Great job!

This app was easy to install and intuitive. The customization is awesome and the support is very responsive and very helpful.

Staycoolnyc

2021-01-20

United States

The app is extremely versatile, and the tech support can even help you create new ways to use it. Worth every penny.

Edge Mobility System

2021-01-20

United States

Easy exporting of customer email per product for upsells etc. I couldn't figure out how to do it myself but app developer responded within the hour with the report option created for me in my dashboard. Recently I needed to generate sales tax reports per item for a quarter in 2020 for my state sales tax amended return. Their support created the report for me, and now it's just one link away in my dashboard. They consistently get back and generate the reports you need! If I could rate this 10/5 stars I would

I love that their representatives can help you generate reports! This app is great if you want to see how your company has been performing.

I needed help to build a custom report and got a reply (and direct link to a customised report) within a few hours. I was only going to trial this app but now I will keep it permanently, because the reporting capabilities are so good. Thanks!

This is easily the most important app I use in all of my storefronts. Top notch customer service that has gone above and beyond to create reports according to my specific needs.

Just installed this, quick and easy. Also very quick and to the point assistance from customer service to set up exactly what I needed. Recommended!

With Better Reports we are able to pull accurate custom reports that integrate with our other apps on shopify. This app also have several awesome pre made reports you can pull easily.

I used this app to get customized reports for my Shopify store. On top of the many already available reports there are, you can also customize what you need. Rishika and Keanna were extremely helpful and customized all the reports we needed. I highly recommend.

Their customer service is top notch! They always run custom reports quickly, and explain to me exactly how they did it so I can do it next time.

Absolutely fantastic support! Every single time I've asked a question, Better Reports has gone above and beyond with their customer service. I have never been happier with technology service before in my life. I don't know what I would have done taking on this new professional role at work without Better Report's patience and diligence in assisting me.

Divine Savages

2020-12-30

United Kingdom

I needed an app to help me with simple sales reports, Better Reports saved the day - within a few minutes of installing it I had exactly what I needed, plus their customer service is the best. I asked some questions about a custom report and within 30 mins they had set this up for me. Money well spent, couldn't rate this highly enough.

Top notch reporting, customisable in so many ways. The customer service is spot on with communication. The latest report I am running is a table sorted by descending sales order number, with the current inventory and days expected until inventory depleted right next to that. I can then go and order what is hot selling and soon to run out of stock :)

I really liked this app and it helped pull reports that Shopify should have built into it already- but we upped shopify plans and they tried to up the cost $110/month. Can't justify spending $150/month on just reports.

Inventory reports by category collection is what They created for me! Awesome and quick response. Highly recommend

Better Reports is FANTASTIC and really helps us understand our business. Keanna helped us write some reports that dive deep and they were very responsive. Highly recommended!

i just installed it. personalized it. and in 5 minutes is ready. it seems worth the money. the assistance is super quick.

This app helped me access reporting that was unavailable at my Basic subscription level. The customer support has been excellent! I recommend it very much.