Reviews for BSS: B2B Wholesale Solution

Supporto eccezionale. Namyr è stato rapido e sempre disponibile. Tutte le richieste sono state esaudite. Fantastici!

Der Service ist sehr gut! Man muss nur an die Zeitverschiebung denken, aber dann reagiert jemand innerhalb von wenigen Minuten. Auch mit der App bin ich soweit sehr zufrieden.

Ibergift

2024-09-03

Portugal

Very good app and staff! Congratulations! Thanks Jolie!

We just started using BSS: B2B Wholesale Solution, and it's exactly what we need. The app functions perfectly for our business, and the customer service is fast and responsive.

We’ve had an excellent experience with the BSS Wholesale app for our Shopify store. Jolie, in particular, provided exceptional support with quick responses and thorough assistance. Jolie's expertise made everything easy and efficient. The app itself is highly functional, and fantastic support only adds to its value. Highly recommended!

Emma is perfect! :) Responses are fast and always helped.

Dimensions Skin Care Distribution

2024-08-28

United States

The wholesale registration form feature of this app is exactly what our company needed as we are strictly B2B. Pairing this app with the BSS Lock Passcode Pricing app works perfectly. BSS has been a huge help with resolve a couple of small snags and Emma has been super responsive and extremely helpful. We're looking forward to using more of the features of the app once our website is live. Highly recommend for any companies who sell B2B or offer wholesale options and do not want to upgrade to the Shopify Plus plan. Ask for Emma, she's fantastic!

I am very satisfied with the App so far, mainly because the customer service team is excellent. Their responses are very timely, and the service is thorough. There were many CSS style adjustments that I didn’t even request, but they noticed and helped me make the changes. I am very grateful for that. Since Shopify themes update quickly, sometimes the App may have compatibility issues, which I think is completely normal. The quality of the customer service is what really matters. My customer service representative, Jonas, was very patient in listening to my requests, and they were able to resolve most of our issues within the same business day. I highly recommend this App.

Good app, not a 5/5 as things could always be improved but overal it's working. A bit too expensive in my opinion though. Good customer service.

The App works great and does what it's promising. Support is fast and kind. I recommend this app to anybody who wants to do wholesale!

The app is great, but it's confusing and it's a pain to get set up and the customer service hours are not convent.

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app. Wish your business all good!

Support funktioniert gut. Jolie konnte bisher in den meisten Fällen relativ zügig helfen. Wird aber auch gebraucht, da doch einige Dinge noch speziell auf den Shop angepasst werden müssen.

Their customer support is outstanding, especially Emma. She’s incredibly helpful and always provides clear solutions to any problems or confusions I’ve encountered.

After running into many apps that offer a bunch of things in a misleading way that at the end they are not able to fulfill, I ran into this beautiful app and awesome support theme that lead me in every single step of the B2B side integration. They are able to customize a lot of things to leave the store very functional with a B2B side which was what I was looking for. 100% recommended, they are very very professional and the support replies in a timely mannner

I have had it installed for a few weeks now and so far our wholesale clients are finding … not noticing it at all which is perfect. We needed a customization for cart questions visible differently for different customers and they showed us how to edit the code to allow it. Response was amazingly fast!!

great customer service, responds as soon as they can, solves the issue immediately and very knowledgeable when doing so.

Great service and fast responses Thank yoj

App works as advertised but what makes it stand out above the rest is the level of customer service. Jonas has been so much help throughout the process of setting up customer registration forms and the rest of it.

This fixes one of our main issues, a new account registration form. Now we are able to screen applications before we accept new wholesale customers, and promote a new account section to drive business. Installation was a breeze with a team of BSS B2B developers writing code and making everything fall into place. Thanks Jonas for the great service.

This fixes one of our main issues, a new account registration form. Now we are able to screen applications before we accept new wholesale customers, and promote a new account section to drive business. Installation was a breeze with a team of BSS B2B developers writing code and making everything fall into place. Thanks Jonas for the great service.

After downloading many apps, I finally found BSS! Really easy to set up, the best is customer service, they are really kind and friendly, always open to answer your questions and help you customize to your needs. Special thanks to Emma!

App molto funzionale e servizio assistenza ottimo

This app offers so many different features! I had many questions about features and installing the app but the support team is so awesome and patient answering all of my questions!

I’ve had a great experience with B2B Solution, thanks to Emma. Whenever I’m confused about functions or setups, Emma is quick to help and always clears up my questions. Her support has been really helpful. One suggestion is to create a video explanation for common issues or setup processes. This could further assist users in understanding the platform and reduce confusion. I highly recommend B2B Solution for their excellent customer service.