Reviews for BSS: B2B Wholesale Solution

Amazing help from Emma!

Das Tool funktioniert super. Zu Beginn muss viel programmiert werden. Der Support hilft einem aber sehr schnell und erledigt für einen die schwierigen Integrationen auf der Website. Wir sind sehr zufrieden und können unseren Geschäftskunden nun ein separaten Zugang mit Händlerkonditionen präsentieren

Questa app ha superato le mie aspettative! L'eccezionale servizio clienti di June e le prestazioni impeccabili dell'app Shopify lo rendono un must. Altamente raccomandato!

Super! it saved me! The only one that worked for my purposes of selling B2B in Europe! Customer service top!

I have found this app to be extremely useful in implementing different pricing for various customer groups. The development team was very helpful in assisting me with the installation, and the customer service representatives have been exceptionally friendly and responsive. In particular, I'd like to express my sincere gratitude to Emma for her outstanding patience and support, as well as to her colleagues. Thank you!

I've had this app installed since Sept 21st, 2023. And to this date, I'm still sending emails resolving many little bugs and feel handcuffed to this app ecosystem. Here are some things that you should be aware of this app before you download: * You will always need to pay for a premium features, not just the lower scale one. * You will need to install separate apps for features that let you customize further. We are a small shop with 11 products and still needed 2 more of their apps, which means two more subscriptions and a total cost of over $125/month for all these services. * There customer service, while friendly and can fix things in a day or two, is in Vietnam and you have to wait 24hrs for every question to respond. * There is typically many things labeled differently or built in the app that needs some further discussion/translation as they are labeled differently than I would prefer. I assume this because translating things between Vietnamese and English can cause some hiccups. * Unless you want to work Vietnam business hours - find a different app with customer support geared towards your time zone. * In the end, I'm a small business investing 7 weeks of work into this app and no customers actually using it fluidly. * I have my hands tied that I have to keep this app because of costs and feel I can't make a change, especially with holiday season approaching. Please be mindful when making a decision - they have great ratings but I suspect it's because throughout my 90+ email chain since 9/21/2023 to date, they've asked me to write a review about once a week. While professional and nice, they look to optimize reviews more than solve my actual problem and it's unfair.

This app is very useful if you want to set up a B2B section on your website. The support team is highly efficient and responds quickly to your needs.

Nicola Joyeria

2023-11-02

Costa Rica

Great app, very easy to use, many different features like wholesale discount codes with time limit or usage limit, available customizations and many other things. Jena was super helpful and patient doing the installation and most important showing me how the app works.

Jena from the BSS team has been assisting our team for months as we have built a couple of sandbox and live wholesale Shopify stores. They have been really accommodating and are always coming out with new features and updates to make their apps better. At the moment we are using the Registration form and soon the Net terms/pay later app. Thank you Jena and team!

We have installed the B2B/WHOLESALE SOLUTION app in our Shopify store. At the beginning we had a small problem with the theme. The team from BSS COMMERCE responded to our chat request within minutes and implemented the adaptation to our special theme within a very short time. Great service! Many thanks to Joy and her team for this great work! www.joergkressig.shopping

It was an amazing experience with BSS Commerce, they are very helpful and provide every kind of custom help. Love to use the app.

I needed help customizing my theme with a new price rule and the B2B/Wholesale support team helped me very quickly and very well. I'm really extremely satisfied with the service and the product! Thank you Jocelyn and team!

Still not tried the app but I can say one thing for now. The customer service is amazing! Super fast and available always to help. A special thanks to Joy for the help.

This app is amazing! Very user friendly, many options, and great support! I can recommend this app for everyone looking for a good B2B solution.

This application has proven to be incredibly valuable – it's precisely what we were looking for to serve our B2B clients. Moreover, the technical support has been exceptional. They promptly address any questions or concerns, and their unwavering assistance is greatly appreciated. Thank you very much!

This is a great add on to Shopify. The custom pricing feature as well as customer registration is what I've used. It enables us to setup B2B functionality for our store. The support has been great and quick to address the issues as they have come up. the one improvement idea is to ensure the custom codes the app adds to the shopify template do function consistently. In our experience, it seems the website sometimes bypasses the BSS's codes and reverts to be using the default Shopify template. Ovrall a good app.

great assistance from Emma

Support is Great. Sorts all issues.

The app covers the needs you need to establish B2B standards. The customer service is fantastic, especially Emma, any question or problem that comes up she helps you very quickly and successfully. This app is a real hit!

Quick respond from the customer service and they helped me to set up the application. I had some changes to made with the initial look and it was possible. It's easy to handle and it was a great way to have special pricing for our B2B customers. Can really recommend this app.

Very useful application, customer service that listens and is very available to help with installation. The combination of these B2B applications is perfect for a highly functional B2B site! Thanks a lot!

Great help from the team, speedy responses and help with any issues. Would definitely recommend.

First class support, always there to answer your questions and fix whatever problems that may show up

A great app that does exactly what it says it does. The customer service though, is something else entirely - fantastic. Highly recommend.

Joy has been such an epic help getting everything integrated and set up on the app. I really appreciated her time and help!