Reviews for BSS: B2B Wholesale Solution

This app helps us a lot to do business with our B2B customers. The support is great!

Using all three of the BSS apps for my store to gain a B2B functionality way out of the box for Shopify. Jonas has been there every step of the way, whether it's a code fix, or simply helping navigate using these apps to the fullest. Great products, but even greater support!

This is the best B2B app with a lot of features in 1. I'm very glad that I've found this app. The customer service is superb, especially Jolie. During working hours, I've always reaction in few minutes. And they come always with a good solution. Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app. Wish your business all good!

Great app for B2B and for „BOGO“ (Buy one, get one). Very responsive support, especially Jonas. I highly recommend this app. Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app. Wish your business all good!

The support is outstanding. We have a really complicated use case and are still in the last preparations for the launch but the support is always really fast and helpful. They are doing everything they can to make this app work for us. Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app. Wish your business all good!

The app was simple to install and the team was very reliable and responsive to some small challenges we encountered. Everything is running smoothly, and we are happy to have this tool at our disposal! Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app. Wish your business all good!

Great app and excellent support from the team, they completed the installation and made some changes for me very quickly and kept me updated along the way. Highly recommend Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app. Wish your business all good!

The team at BSS is very responsive and helpful. Not only were they able to help me seamlessly implement the software on my theme, but they were able to work with me through complex scenarios and offer custom coding solutions to meet my needs. The tool is also very dynamic and offers a variety of solutions for anyone that would like to layer a B2B solution on top of their current Shopify store. In order to offer wholesale solutions directly through the Shopify native platform, it is very expensive (I believe $2,300 per month) and this solution is a very cost effective way to offer this to customers at a small fraction of that cost. Thank you for being a great partner BSS! Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app. Wish your business all good!

The app is easy to use and offers many options. Namyr was very kind and helpful, even though it was overtime. It took some time, but finally my problem was solved. thank you once more for the help! :) Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app. Wish your business all good!

What can I say? Awesome team, go above and beyond to get everything working as it should and then add in customisations we requested (and did a great job on that, too). Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app. Wish your business all good!

We are using this app for custom B2B pricing and thanks to the fast integration support of Emma and CuongNM we now have everything working perfect with our Theme. Can only recommend the app and the good support. Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app. Wish your business all good!

The App works very good. Had some problems while installing bit everything was solved quickly with the support. the support is very professional and fast solving. Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app. Wish your business all good!

I took my time searching for the best b2b app to suit my business. So happy I decided on this. The support from Jolie has been brilliant & has been so fast and efficient with troubleshooting. Highly recommend. Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app. Wish your business all good!

pros: 1) The support team talks properly to the customer 2) They understand the customer's requirement very well and then give the proper solution. 3) If any issue comes up in the tool then they try their best to resolve it. 4) Customer's query is resolved within 24 hours 5) The tool is easy to configure 6) This tool fulfills the requirements I had. cons: 1) Customer support is not 24/7 2) There should be something to resolve customer's queries within 24 hours.

Support very helpful

The BSS B2B Solution app is easy to use and has lots of great features, such as tiered pricing with quantity and amount breaks (most apps only have quantity breaks), extra fees, order limits, and lots more. Emma and the BSS team are also very helpful and responsive. They helped us integrate our theme quickly and did a great job. Keep up the great work!

I was helped by Jonas. He was very helpful. And gave me great ideas Thank you so much

I definitely recommend this app because I was looking for the ability to sell to both businesses and consumers around Europe for ages and I could not find anything. With this app customers will be charged VAT if they do not have a business and for businesses the VAT will be deducted. I also want to thank Jonas for really helping me with setting the app to my store and making sure everything worked correctly. Definitely recommned the app and definitely Jonas is the guy you can definitely trust to do the right job!

Top Notch! Jonas and team have been fantastic since day one. They continue to support and offer guidance and solutions. If you are looking for a B2B solution we reccomend.

Made in Korea Trade GmbH

2024-09-18

Switzerland

Der Kundenservice antwortet schnell und löst Probleme umgehend. Ich bin sehr zufrieden mit der App, sie funktioniert einwandfrei und hat viele nützliche Funktionen. Auf Emma vom Supportteam ist immer Verlass! Weiter so!

Customer Service is very important to us, and they are attentive and quick to response, I like that a lot. Thanks!

Studio Inktvis

2024-09-17

Netherlands

Love the quick support and they are so friendly helping to answer any of my questions. They even helped solve problems another free app created.

A quality app with the reasonable prices.  PROs: support 24/7 (short delay), quick&easy UI/UX, lots of B2B options. Suitable for very large, itemized orders. CONs: speed issues, when you store has multiple other apps installed. There are some minor compatibility issues, but the dev team works hard to fix them. Meanwhile, we've been working with Namyr from the BSS support. She is a very helpful person regardless of the issue reason.

ARIA Parts

2024-09-14

United States

BSS: B2B Wholesale Solution has all the features we were looking for, and more. It's easy to use, and their customer support (especially Namyr) is truly great. Any issue I ran into so far, they have addressed it quickly which allowed us to get up and going quickly. I like how customizable it is. The only challenge is that their customer support operates on the opposite time zone than where I live in EDT. That said, I just logged in at night for a bit to get quick answers. After demo'ing a handful of other apps, BSS: B2B Wholesale offers a great value. The support team really makes me feel like I have a partner vs. me just being a customer.

Made in Japan

2024-09-12

Portugal

Everything works and the supporting team is really helpful! Thank you to Namyr for helping me out configurate my store!