Reviews for BSS: B2B Wholesale Solution

Excellent support.

Not the first time using the support from B2B/Wholesale Solution and everything always goes smooth and easy. The problem is always fix and it done very quickly even with the time zone different.

Both the support and development teams have been incredible responsive and open to support with unique requests that were beyond our capability!

Thank you so much for such a valuable review. However, since you left a 4-start review, it seems like you haven't been 100% satisfied with our app. Could you provide us some more feedback so that we can assist much further and help to revise your experience? Looking forward to hearing from you again at "support-sbc@bsscommerce.com".

Customer service is easy to access and great communication for any issues you may have or if you need help setting up your account.

We asked fixing a bug and they solved quickly. Thank you. But please don't send email everyday to beg a review until I actually write one. It was very annoying. This is not a free app.

Highly responsive and competent support!

I wanted to express my sincere gratitude for the outstanding support. Their prompt and effective assistance ensured a swift resolution. Their dedication and expertise truly stood out, making the entire process smooth and efficient. I am highly satisfied with the result, and their support has been invaluable in ensuring the success of our upcoming events.

My questions were fairly basic and arose because I was new to using the app. The chat help line was very quick, helpful and patient with my questions. All issues were quickly sorted and the little videos they sent me helped enormously. I could not be more happy with the scope of options the app offers and the immediate assistance to help even a beginner user. I can't wait to and explore and incorporate more features.

Does exactly what we need it to do at a great price. Support is fast and outstanding as well. We needed to use their custom, free installation and we had everything working in 24 hours.

BSS Wholesale is the best Wholesale app we found for our needs. Even better, BSS has been very attentive and accessible to us during our build out. We have requirements that needed a decent amount of back and forth (don't we all??) with them and always got answers to our questions quickly along with solutions. As a side bonus, they have a wide variety of compatible programs which makes it so much easier. A one-stop shop Wholesale marketplace!

the app is pretty easy to use and customer service was amazing too.

Great help and support by Joy, thank you for patience and help.

Best of the best.. met both my Requirements and Expectations too. and the Customer Support / Team is also very helpful in solving any problem or helping in anything needed.. Thanks a lot :-)

EXCELLENT APP. Great Customer service, really helpful.

The app does what it says, we are using it to give our members early access to sale and it works with some delays on our theme that has some custom features on it. However the support has been great, helping us set everything up and also working on any bugs that happened with our theme.

Easy way to make our store selling for B2B, we recommend it !

Helpful Support, amazing app, full of useful feature for any B2B business. Highly recommend.

This app is really good, it helps me to achive that function what I want. Also, the customer support is excellent. They solved the problems for me.

Emma from BSS Commerce has been extremely helpful. I am a web developer and have managed hundreds of websites. Usually with plugin developers the customer service in non-existence, BUT Emma from BSS Commerce has been reliable, speedy response and professional in helping with my issues and bugs to help get the plugin working properly on my site. I highly recommend BSS Commerce and look forward in working with them more.

I have had the app installed for a few months. It is full of features but it is also unreliable and has a fair share of bugs. The pricing has failed MULTIPLE times and charged customers full price instead of the discounted rate. Previously (not in the past 2 months) the "servers" have also failed and caused customers to see and be charged full pricing. Now today I have added new products to custom pricing lists and the discounts are not working. It's really fustrating to pay $50/m for an app that is not reliable.

Flog Industries

2023-12-18

United States

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there. Wish your business all good!

The team at BSS have been incredibly helpful at ensuring this app integrates effectively with out website, and the app itself works great.

Great App, exactly what I was looking for. The Support Team does an amazing job.

This app has a lot of options for pricing and the support is excellent and quick.