Reviews for BSS: B2B Wholesale Solution

Useful app and reliable support. Highly suggested.

The app works well, and the developers behind it are even better. They have great communication and top-notch support. They are quick and timely with their responses and do everything they can to make sure I feel taken care of as their customer. I look forward to working with them in the future.

The app works great to separate our B2B from our B2C customers. The B2B account approval process and pricing tiers have helped us integrate our B2B site into our B2C site so we no longer need to maintain 2 separate sites. Support was very quick and helpful in getting this app integrated properly.

The application performs all the promised functions perfectly. Additionally, I would like to say about the support; manager Jolie is always in touch and ready to help.

Downloaded the app then uninstalled it when i realized normal customers cant see the prices, but the login option will not go away and has effected my store tremendously!!!!

Absolutely amazing app, exactly what I needed to create a wholesale account without affecting retail customers. The support from the developers was so quick and easy, they were fast and understood exactly what was required.

This app work great for both the custom registration form and the price list per customer tag. We needed a little help with styling the registration form anf support was very quick and friendly.

Competent and friendly service

I like this app, and support is brilliant. Thank You!

Jena and the BSS team were amazing! I encountered a handful of snags and speed bumps, and they displayed patience, provided informative assistance, and promptly addressed and fixed every problem I had on the site. They even got on the backend of my site and corrected problems instead of just sending me to a help blog like most app do.. I initially considered a free wholesale app, but their prompt and solution-driven service became the decisive factor for me. I am choosing to stick with them because I trust that they will be there to help resolve any problem that may arise in the future.

What can i say, but just the greatest help, and still helping now. Some of the best customer servicer from Jolle, very helpful. Installation been really easy and there's heaps of customizability to the app. again many thanks Zeik

Thanks agent Jolie, She was patient and helped me solve the problem

Great support team always helpful and fast response. Many useful pricing and quantity rules features.

Prabhuji's Gifts

2024-01-29

United States

I can't say enough positive things about my experience with the BSS:B2B/Wholesale Solution app and the incredible support team behind it, led by the exceptional agent, Emma. From the very beginning, Emma made it clear that my satisfaction was her top priority. She went above and beyond to meet with me numerous times, always being incredibly responsive and impressively fast in addressing my concerns and requests. Emma's dedication to ensuring that my customization needs were met was truly remarkable. She was responsive in the chat when I had an urgent problem and gave me the right advise to solve it. But it doesn't stop there; the wholesale app itself is a powerhouse of features. It's incredibly rich in functionality and works flawlessly. It's clear that the developers put a lot of thought and effort into creating a tool that is both user-friendly and highly effective for managing wholesale customers. This app has streamlined my wholesale operations, making my business run smoother than ever before. What truly sets this company apart, however, is their fantastic team. Beyond Emma, every interaction with their support staff has been outstanding. They make it easy to schedule support calls and are always ready to help. I appreciate that we can even meet in a share screen format, making it easier to troubleshoot and ensure that I'm getting the most out of the app. In conclusion, I can't recommend this BSS wholesale app and their amazing team enough. Five stars are well-deserved for their outstanding service, feature-rich app, and unwavering commitment to their customers' success. Emma and her team have not only met but exceeded my expectations, and I'm grateful to have them as a part of my business journey.

BSS has been a great addition to my store. There are so many options when setting up your B2B customers. The customer service was fast and responsive and was able to help me with some integration and shipping issues I was having.

Super easy to use and really friendly and quick customer service!

Seriously help with problems

We have found the B2B Wholesale Solution an excellent add-on to give our site the extra functionality we required. Whenever we have had queries the BSS team have been very responsive and effective at dealing them. Highly recommend the team and app.

Gute B2B App, die unsere Anforderungen komplett erfüllt. Das Support ist auch super und hat uns schnell geholfen, ein Problem zu lösen. Vielen Dank!

So far the support that BSS offers is very very good. They are more than happy to sit down 1-1 and solve your problems. Jolie in particular has been very helpful and kind. Really excited to get the app live on my site now!

"I recommend this app. I had issues with it, but they were promptly and seriously by the app developer."

Amazing customer service! Jennie and her team have been extremely quick to reply and address any customizations or questions I may have. I highly recommend this app if you are looking for a B2B solution for your website. It has quickly solved all of our B2B problems. 5 stars for this wonderful team! 1/23/24 update: I am still receiving wonderful customer service from BSS: B2B/Wholesale Solution! We recently changed our name and domain to walstonarchitecturalproducts.com and they helped us transition smoothly.

When I was having problems getting my registration form to appear correctly on my website, I sent a chat message to support and they were about to fix my problem quickly.

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there. Wish your business all good!

Emma and the technician guy was very helpful. They were very responsive and fast solving problems. I am using the application with success.