Reviews for BSS: B2B Wholesale Solution

Great app, and great service! I strongly recommend it. Emma and the tech guy are enthusiastic and professional. Love love love.

I am loving this app and there are still so many features that I haven't even enabled yet. I tried another wholesale app before this and I'm glad I made the switch because this app gave me exactly what I was looking for. I had some issues with my form and the customer service was exceptional! I definitely recommend!

The app has a lot of functionality in one place, which I really appreciate. It's the only app I found that has a custom pricing function that fits my needs as a wholesaler. And the auto customer tagging is very convenient as well. I also use the Wholesale Registration form. It has been a bit buggy at times, but for the price for the whole package is very good comparative to other apps. That leads me to the reason I would give this app 5 stars...The customer service is the best I've received using Shopify apps. June Nguyen and dev Cuong Nguyen Quoc and Duc Nguyen Van have gone above and beyond to respond quickly to my problems and even develop custom solutions to help meet all my needs. Where the app lacks in function, their service makes up for. And I haven't come across a problem yet they haven't helped me fix in the end.

Amazing customer support. The layout is clean and easy to navigate, and the information provided is clear and concise. Would highly recommend this app for your B2B pricing.

Of course, we had an individual aproach for our B2B Customers in mind, yet this app delievered the largest part of the needed puzzle pieces. The rest was found quickly and thoroughly by Jennie from the support and her team of technicians. Binging ist all together helped enormously to implement a solution that even leaves room for added services in the future. We are thankful for the cooperative help of the support team.

I recently used B2B/Wholesale Solution app and was blown away by the exceptional customer service I received. Not only did the app work seamlessly, but the customer service team jumped on a call with me and walked me through the entire process of configuring and integrating the app with my Shopify store. Their willingness to go above and beyond was truly impressive and greatly appreciated. I highly recommend this app to anyone looking for a user-friendly solution and outstanding customer service!

Great and quick service support,The app is easy to use and offerers some great features,really satisfied and highly recommend

Der Kundenservice ist hervorragend. Die App bietet umfangreiche Funktionen und kann daher als Komplettlösung im B2B-Bereich eingesetzt werden.

Overall good app. A bit complicated and pricey. Support is high quality if you need help with anything

Tolles Tool sehr umfangreich , nützliche Funktionen - toller Support - schnelle Reaktion bei Chatten - alles perfekt!

App provides us with the functionality we require. The support team are incredibly helpful and any issues or queries are resolved in a timely manner.

We look forward to customer service getting back to us so we can resolve the issue of being billed for months with no true usage because of setup issues and nothing but run-around, back-and-forth emails. I have even written them Whats App with no resolution. They tell me to use their knowledge base while on their most expensive plan, estimated to spend $1200.00 a year. We have been paying for months with no resolution. This company's customer service has not impressed us thus far, even if the tech is present.

The app seems to work well so far. And the support is really helpful. I'm looking forward to seeing how the app performs when our website goes live.

After doing extensive research for a B2B wholesale solution for our Shopify store, I landed with this company. I am thrilled with the service that we received while on the trial, it was one of the many deciding factors to move forward with the app. I reached out for assistance with the customization of the registration form to match our theme. Emma C. was prompt to assist with our inquiry, and along with her technician Nguyen Tien Hau, they were able to execute the request timely and exactly to the specifications mentioned. She also provided images of both mobile and desktop to make sure the edits were correct, before closing the ticket! Visually it is everything I wanted. The app is really easy to use, and there is a lot of supporting documentation. I hope that if I need any additional support in the future I get to work with Emma again!

Great and quick customer service. I've had many customization requests that they have helped me with. The app itself is easy to use and offerers some great features. I highly recommend B2B!

At the first stage, we started using only three applications (B2B/Wholesale Customer Portal, B2B Login/Lock & Hide Price, B2B Portal/ Net Terms), which allow us to completely solve the problem of creating a portal for wholesale customers. Very rich set of tools :) Intuitive rules setting, the same for all tools. Well, a special thank you to the technical support :) Emma and Dao Van Phu, after 7 years of working with Shopify apps, we can say that you are the best!!! Fast, specific and as attentive as possible to the needs of the client. Thank you very much.

Works great. Support team is very helpful. Since I just started using this app, I will see how this goes.

Great app, with even greater customer service. Jena and Dong Le Trung helped us create custom Registration forms for our store. They had no issues with any of the prototype design we sent over, and they designed the form exactly how we wanted with proper functionality as well. Their communication was quick and I highly recommend their services.

I recently had the opportunity to try out an app that provides a comprehensive B2B solution, and I must say that I was thoroughly impressed with the service that was provided.

Excellent customer service and help solve the problem very quickly. They also helped do custom configurations.

A great and understandable app that really allows a good platform for a B2B commerce via Shopify. I was challenged with a few settings and was wonderfully advised by the support within a very short time and the problems were solved faster than you can imagine. I can only highly recommend!

The app very nice, Joy Nguyen and the Quy Mai Van helped me solve the problem very quickly, thanks a lot!

June from B/2B Wholesale Solution is very fast and responsive, always helped me to configure the app. I definitely recommend.

The app works 100%! we recently had a technical problem after some changes we made on our online store, we contacted customer service! we got a quick response from customer service and the problem was solved quickly! Thank you: June Nguyen & dev - Phu Dao Van! Thanks for your help! excellent technical support, this app is recommended! Thank you again

I had this app for quite a while but I decided to uninstall it because I was not getting use out of it and basically I could not justify the $50 monthly subscription. I uninstalled it and since then they continue to charge me the $50 a month. I reached out to Shopify support and they created a ticket. I didn't hear back. Another month goes by and they charge me again! I reached out to Shopify support again and they created a second ticket. Finally Joy Nguyen reaches out to me via email and he states that I am not entitled to a refund. Even though in his email he states that merchants are required to uninstall the app if they want to discontinue the service. I am not sure why Shopify allows foreign countries to offer apps to American companies without vetting them first. This is very concerning.