Reviews for BSS: B2B Wholesale Solution

Application facile a prendre en main et efficace pour transformer une boutique shopify en b2c en boutique b2b sans passer par shopify plus qui est trés cher. Le support est trés réactif, merci a Joy et Jolie.

June and the developers provided some of the best customer service I've ever experienced, and the shopify app itself is working perfectly. Really deserving of 5 STARS! Thanks a lot! - Emil

We haven't launched our site yet so I can't say how all the functions work, but we are excited to see that. Customer service is excellent, responds promptly and helps resolve any issues.

Thanks a lot for quick response to June for helping with our Shopify app. Our solution is already up and running after a couple of days with all our feature requests.

Great app, great service !

Emma has been wonderful to work with. The app has all the functions I was looking for. A few minor fixes needed to be done but the team took care of it immediately

Full-featured app, fast, attentive customer service

This app offers amazing and quick customer support. June has looked after us since the moment we installed the Shopify app. She is very friendly, professional, and effective. Highly recommend!

Great App

A great app that includes many of B2B features you would want in one place. Joy & the team were fantastic about helping install more complex features on my new website. Including fixing a couple of display bugs incredibly quickly, and great communication too.

The B2B Wholesale Solution app provides an intuitive design which makes it easy to create a B2B-Store. The support is responsive and grants great assistance!

New to the app but so far it works well. Customer service is amazing, can't fault them there.

Brilliant app - meets all our needs for the wholesale platform. The customer service (Jena and team) are fantastic - super efficient response time and they iron out any issues quickly. Highly recommend.

Das Tool funktioniert super. Zu Beginn muss viel programmiert werden. Der Support hilft einem aber sehr schnell und erledigt für einen die schwierigen Integrationen auf der Website. Wir sind sehr zufrieden und können unseren Geschäftskunden nun ein separaten Zugang mit Händlerkonditionen präsentieren

Amazing help from Emma!

Questa app ha superato le mie aspettative! L'eccezionale servizio clienti di June e le prestazioni impeccabili dell'app Shopify lo rendono un must. Altamente raccomandato!

Super! it saved me! The only one that worked for my purposes of selling B2B in Europe! Customer service top!

I have found this app to be extremely useful in implementing different pricing for various customer groups. The development team was very helpful in assisting me with the installation, and the customer service representatives have been exceptionally friendly and responsive. In particular, I'd like to express my sincere gratitude to Emma for her outstanding patience and support, as well as to her colleagues. Thank you!

I've had this app installed since Sept 21st, 2023. And to this date, I'm still sending emails resolving many little bugs and feel handcuffed to this app ecosystem. Here are some things that you should be aware of this app before you download: * You will always need to pay for a premium features, not just the lower scale one. * You will need to install separate apps for features that let you customize further. We are a small shop with 11 products and still needed 2 more of their apps, which means two more subscriptions and a total cost of over $125/month for all these services. * There customer service, while friendly and can fix things in a day or two, is in Vietnam and you have to wait 24hrs for every question to respond. * There is typically many things labeled differently or built in the app that needs some further discussion/translation as they are labeled differently than I would prefer. I assume this because translating things between Vietnamese and English can cause some hiccups. * Unless you want to work Vietnam business hours - find a different app with customer support geared towards your time zone. * In the end, I'm a small business investing 7 weeks of work into this app and no customers actually using it fluidly. * I have my hands tied that I have to keep this app because of costs and feel I can't make a change, especially with holiday season approaching. Please be mindful when making a decision - they have great ratings but I suspect it's because throughout my 90+ email chain since 9/21/2023 to date, they've asked me to write a review about once a week. While professional and nice, they look to optimize reviews more than solve my actual problem and it's unfair.

Jena from the BSS team has been assisting our team for months as we have built a couple of sandbox and live wholesale Shopify stores. They have been really accommodating and are always coming out with new features and updates to make their apps better. At the moment we are using the Registration form and soon the Net terms/pay later app. Thank you Jena and team!

This app is very useful if you want to set up a B2B section on your website. The support team is highly efficient and responds quickly to your needs.

Nicola Joyeria

2023-11-02

Costa Rica

Great app, very easy to use, many different features like wholesale discount codes with time limit or usage limit, available customizations and many other things. Jena was super helpful and patient doing the installation and most important showing me how the app works.

We have installed the B2B/WHOLESALE SOLUTION app in our Shopify store. At the beginning we had a small problem with the theme. The team from BSS COMMERCE responded to our chat request within minutes and implemented the adaptation to our special theme within a very short time. Great service! Many thanks to Joy and her team for this great work! www.joergkressig.shopping

It was an amazing experience with BSS Commerce, they are very helpful and provide every kind of custom help. Love to use the app.

Still not tried the app but I can say one thing for now. The customer service is amazing! Super fast and available always to help. A special thanks to Joy for the help.